Customer Service Sales

Lynn K. Bergendorff

*** ***** **, **********, ** 06606 203-***-**** ****.***********@*****.***

Objective To obtain a position in a customer service field as an administrative

assistant

Employment Sales Associate

Soma Intimates, Trumbull, CT September 2013-Present

Experience

Bra fittings for customers

KPI Sales and email captures

Regular sales quotas and bra quotas

Marketing of special promotions on our bras and panties

Bookseller

Books A million, Trumbull, CT April 2013-Present

Quotas for Club Member cards and Magazine subscriptions

Product knowledge of merchandise

Loss and Recovery of merchandise

Learn the register

Seasonal Softline Team Member

Target, Trumbull, CT November 2012-February 2013

Zoning and straightening upper and lower level softlines

Learn the register

Quota for opening Red Cards

Give guests great customer service

Reshop and doing “PUSH”(bring merchandise to the floor)

Sales Associate

Soma Intimates, Milford, CT May 2012-August 2013

Bra fittings for customers

KPI Sales and email captures

Regular sales quotas and bra quotas

Marketing of special promotions on our bras and panties

Sales Associate

J.Jill, Trumbull, CT September 2011-May 2012

Learn the Register

Product knowledge of merchandise

Sales quotas, email captures and charge cards

Greeter

Price Rite, Bridgeport, CT January 2010-January 2012

Creates a comfortable and friendly environment for consumers

Performs multiple tasks throughout different store departments including

item returns, produce, recyclables, cart returns

Knowledgeable of product placement throughout the store and assists

consumers with locating desired items

Greeter and Floor Associate

Housatonic Community College Bookstore, Bridgeport, CT January 2011-

February 2011, August 2011-September 2011, January 2012-February

2012, August 2012-September 2012, January 2013-February 2013, August

2013-September 2013, January 2014 to February 2014

Served a student population by providing answers to questions on

financial aid, textbook orders, and course schedule requirements

Maintained an easy layout for consumers by facing products on shelves

and restocking clothing merchandise

Seasonal Sales Associate

Waldenbooks, Trumbull, CT November 2008-January 2009

Reached monthly sales goals for Calendar kiosk

Assisted store as a customer service associate on the floor and also

completed store inventories

Sales Associate

Mikasa & Company, Stamford, CT October 2006-December 2007

Enhanced customer service skills by working in a specialty store targeting

a specific consumer population

Developed a larger product knowledge of different flatwares, stemware,

dishes, and dinnerware

Education Sacred Heart University, Fairfield, CT January 2001-August 2005

B.S., Communication Technology Studies

Norwalk Community College, Norwalk, CT September 1996-May 2000

A.S., Computer Information Systems

May 2000: S.U.N.Y Institute of Technology:

Medal for Academic Excellence Information Systems

Volunteer Volunteer

St. Vincent’s Medical Center, Bridgeport, CT February 2010-February 2012

Experience

Performed clerical work in the Employee Health Center and Volunteer

Office including labeling, organizing, and filing medical records

Volunteer

Stamford Hospital, Stamford, CT October 2009-April 2011

Performed clerical work for the Health Information Department with

medical records and faxed and filed paperwork for Dr. Hall’s office

Your Name

Address, phone, fax, email

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