Human Resources Customer Service
Resume:
Corinthia D. Wilson
*** *** ***** *****, *********, NC 27534
***************@***.*** 803-***-****
HR Professional experienced in supporting HR Strategies and business
objectives
in Recruiting, Compensation, Benefits and Payroll.
QUALIFICATIONS
? 10 Years experience in various Human Resources disciplines.
? Provided Benefit Processing Support with 95% accuracy,
significantly cutting error corrections.
? Performed Benefit Plan Administration of 401(k) Plan, Workers'
Compensation Payroll estimate and
Sarbanes-Oxley testing.
? Payroll process experience including regular pay, bonuses,
incentives and annual leave payouts.
? Supported Compensation initiatives by processing Employee
Performance forms according to corporate
guidelines.
? Executed Recruiting duties including conducting new-employee
orientations, employment verification
and recruit for non-exempt, exempt and temporary positions.
SKILLS
? Excellent organizational skills.
? Conveys ideas and thoughts clearly and concisely.
? Detail oriented, dependable and motivated.
? Excellent customer service and teamwork.
? Computer software skills include Kenexa 2xBrassring system,
Lawson, Kronos, Ceridian eSource,
Microsoft Office (Word and Excel), Outlook.
PROFESSIONAL EXPERIENCE
EXCHANGE (Army & Air Force Exchange Service)
Goldsboro, NC
Human Resources Assistant
August 2013 - Present
? Post job announcements via website for internal and external
pay for performance and craft and
trade positions. Review and pre-screen resumes of candidates.
? Interview and in-process applicants for employment. Review data
for accuracy, completeness and
clarity.
? Prepare and process various employment documents, forms,
correspondence, and reports related to
Human Resources function (i.e. Personnel Request, Workers'
Compensation Accident, Excessive
and Missing Hours Report for Payroll, Staffing and Personnel
Cost Report)
? Implement and support employee activities; active committee
member of Diversity Group, ASI
Committee and Safety Council.
? Assist managers and employees with interpreting company
policies.
Olsten Staffing (Becton Dickinson)
Sumter, SC
Contractor
April 2011-June 2011
. On-site supervisor of twenty-five temporary employees. Completed
administrative duties as
needed.
. Worked with hiring managers to review candidate qualifications and
determine appropriate offer
amounts for manufacturing positions.
. Submitted and reviewed background, drug and work-key pre-employment
assessments.
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. Processed administrative duties and tasks to include: adding new-
hires into Kronos software system,
reviewing employee time in Kronos, generating time reports and
submitting to payroll for processing.
. Printed and programmed ID badges for approved access.
AgFirst Farm Credit Bank
Columbia, SC
Human Resources Assistant II
March 2008-January 2011
. Communicated effectively orally and in writing with HR Managers
about questions and/or approvals
regarding their association's benefits.
. Analyzed and resolved employee medical benefit/Rx claims with third
party benefit providers.
. Received and processed benefit enrollment forms for forty
associations with 95% accuracy.
. Referenced plan documents to adequately administer policy procedures
for benefit plans.
. Audited annual workers compensation payroll estimates and payments
for multiple
associations by deadline.
. Successfully gathered pertinent data to complete Sarbanes-Oxley
testing for HR Department.
. Processed job descriptions and standards of performance forms from
managers on new,
transferred and promoted employees within 3 weeks of effective date
of status change.
. Reviewed and processed Employee Performance forms for accurate and
complete information according
to corporate guidelines.
. Verified Farm Credit Bank (Texas) payroll data entry and entered
AgFirst Farm Credit Bank data entry
prior to Payroll Processing Schedule deadline.
The South Financial Group/Carolina First Bank Lexington, SC
Human Resources Assistant I November 1997 - March 2008
. Executed the employee on-boarding process, including new hire intake
and benefits orientation monthly.
. Completed employment verification to include administering pre-
employment drug screen, background and credit check. Generated offer
letters and completed offer paperwork.
. Served as a liaison between corporate Human Resources and division
managers regarding policy management.
. Screened candidates and referred them to appropriate hiring
authorities for operational, retail and technical positions. Managed
applicant flow for operations, retail and technical positions using
Ceridian HRIS applicant tracking system.
. Coordinated employment advertising and job postings and participated
in job fairs and other recruiting activities.
VOLUNTEER EXPERIENCE
Military Spouse Corporate Career Network
Sumter, SC
Employment Specialist Volunteer
March 2013 - August 2013
. Contacted applicants via email and telephone to obtain additional
information, schedule interviews and
appointments, provide information and introduce them to MSCCN
services.
. Provided reports and statistics that track and measure applicant
progress.
. Completed daily, monthly, quarterly and annual reports as required
by Gateway Manager.
. Developed and maintains relationships with applicants, corporate
partners and military family
centers.
Shaw Education Center, Shaw AFB
Sumter, SC
Volunteer
October 2011-December 2011
. Instructed Airmen on retrieving and updating their educational
progress report.
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. Assisted active duty members with assessing their education record
on the Virtual Education Center.
. Provided active duty military with forms to enroll in course 14,
sign up for CLEP/DSST testing and
tuition assistance.
. Directed customers to be served based on individual service request.
. Greeted active duty members, civilians and answered multi-phone
system.
EDUCATION
WEBSTER UNIVERSITY Columbia, SC
Master of Arts in Human Resources Management
bENEDICT COLLEGE
Columbia, SC
Columbia, SC
Bachelor of Science, Business Administration Management
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