Lynn Breard
Direct: 702-***-**** Email: acefy7@r.postjobfree.com
SUMMARY
Human resources coordination and management professional offering a strong
background in employee training and development, extensive background
checks, new hire orientations and employee relations. Motivated Human
Resources manager accomplished in managing contractor staffing needs,
including staffing vendors, business planning, time tracking and
implementing standard processes.
. Multi-State Payroll Skills, ADP, Pay-Chex
. Talent Acquisition from general labor to subcontractors
. Work Force Management Responsibilities
. Budget forecasting and analysis
. Developed staff management capabilities, self-esteem, performance and
communication skills
. Resolved inner-staff conflicts
. Nevada Notary Public, Sheriff's Card, OSHA and CPR trained
. Excellent organizational, communication and problem solving skills
. PC and Mac computer literate
. Entrusted to maintain accounts, collect money and make large deposits
. Organized and hosted special events to generate more customers and
promote goodwill
. Consulted with salespeople on designs to accommodate customer needs
. Developed specialized and formula-driven spreadsheets
HIGHLIGHTS
. Maintains confidentiality
. HR policies and procedures
. People-oriented
. Organized
. Active volunteer in multiple programs, i.e., Habitat for Humanity,
Three Square Food Drive, etc.
. Microsoft Office Suite, QuickBooks and Peach Tree software
. Human resources audits
. National Human Resources Association
ACCOMPLISHMENTS
. Promoted to Human Resources Director after 1 (one) year of employment
with Paradise Pools.
. Revamped the orientation process for all new hires, which was
implemented company-wide.
. Audited an HRIS database and received special recognition with a
"Thank You Award."
. Designed a standard exit process and interview survey that was
implemented permanently.
. Reduced turnover by 39%
. Increased sales by 48%
EXPERIENCE
1/2000 to 11/2010 Paradise Pools Las Vegas, NV
Human Resource Director
Worked closely with Owner to facilitate year-end talent reviews and
articulate team strengths.
Created job descriptions to attract a targeted talent pool within the
market wage range.
Assessed employee performance and issued disciplinary notices.
Selected and interviewed candidates for all available positions.
Worked on 401(k) administration, FMLA and workers' compensation claims and
benefits.
Offered consistent payroll disbursement with accurate record keeping of
employee PTO and vacation accruals.
Resolved personnel issues regarding human resources matters needing
clarification, submissions and corrections.
Created social media initiatives for new employee search strategies.
Organized employee schedules, department phone lists and business card
orders.
Completed payroll processing from start to finish for more than 100
employees.
Managed communication regarding employee orientation and open enrollment
for benefits.
Generated employee tracking reports each month.
1/2011 to 7/2013 MGM Resorts International Las Vegas, NV
Luxury Hospitality Sales
Provided exemplary customer service to assure guest loyalty and retention
Received inbound sales calls for Luxury rooms for Bellagio, Aria and Vdara
in a Call Center
Processed credit card payments on accounts
Educated guests on the best restaurants and the most sought after shows on
the Strip
Assisted guests with their itinerary to maximize their enjoyment while in
Las Vegas.
7/2013 to 11/2013 Cox Communications Las Vegas, NV
Inbound Sales Rep III
Received inbound calls for TV, Internet and Telephone service in a high
pressure, quota driven Call Center
Processed credit card payments on accounts
Collected payments on past due accounts
Co-ordinated with dispatch on Tech Service Call schedules to better serve
the customer needs
EDUCATION
Northeast LA University Journalism
Monroe, LA
Tulane University Human Resources Management
New Orleans, LA
REFERENCES
Emmanuel Epino 702-***-****
Larry West 702-***-****
Amy Miller 702-***-****