Human Resources Sales
Resume:
HOPE B. WEBB, SPHR
Denver, CO 80247
***********@*****.***
Driven leader with proven success in strategic human resources management,
labor relations, project management, talent development planning and
facilitation, influence of senior leaders, employment law, and employee
engagement.
EXPERIENCE COCA-COLA REFRESHMENTS, Denver, CO, March 2006 - present
Labor Relations Manager, July 2013 - present
. Lead 3 Labor Relations Consultants covering the West
Region (13 states) including 43 collective bargaining
agreements
. Negotiate collective bargaining agreements to provide
operational flexibility while limiting financial
obligations with full committee recommendations and
ratifications on first vote
. Manage day-to-day relationship with Union Business
Agents in managing grievances, arbitrations, and
other CBA obligations
Market Unit Human Resources Business Partner, August 2009 -
July 2013
. Led Mountain States Market Unit (Colorado, Montana,
and Wyoming) through the nation's largest vertical
integration of two organizations (The Coca-Cola
Company & Coca-Cola Enterprises) in 2011/2012
. Doubled female diversity in frontline sales roles
. Decreased frontline associate turnover by 110%
. Led projects with nationwide impacts (organizational
diagnostic tool, research HR trends to utilize in
yearly people plan, develop PT employment brand of
the organization)
. Influence and support 6 executive sales leaders in
Mountain States Market Unit with $228 million in
sales in addition to the Northwest Regional Franchise
Leadership Team and the Northwest Regional
Convenience Retail Sales Team
. Partner successfully with functions including Talent
Acquisition, Legal, Employee Relations, Benefits,
Compensation, Labor Relations, Talent Development,
and Talent Management
Human Resources Manager, July 2008 - August 2009
. Partnered with sales, manufacturing and distribution
leaders to manage people resources in a 3 state
territory including recruiting, employee relations,
talent development, union avoidance, organizational
design, and engagement
Employee Relations Manager, March 2006 - June 2008
. "Face of HR" in facilities investigating and
resolving associate complaints, concerns, inquiries
and all employee relations investigations
. Identified employee relations opportunities within 9
work facilities including coaching and counseling of
management team members
. Directed reorganizations to include assessments,
selection and off boarding of associates
THE INTEGER GROUP, Lakewood, Colorado
Senior Human Resources Generalist, April 2004 - March 2006
. Directed the HR functions for a portion of the agency
employee population including recruiting,
orientation, benefits, employee relations, workers
compensation, FMLA, exit interviews, and compensation
. Managed 1 HR Generalist directly and HR staff of 6
indirectly
. Named 5th Best Medium Size Company To Work For In
America - Great Place To Work Institute and SHRM
7UP BOTTLING GROUP OF COLORADO, Englewood, Colorado
Human Resources Director, March 2001 - April 2004
. Managed HR for a bottler/distributor with over 300
employees covering 4 state area including payroll,
benefits, 401(k), employee relations, FMLA, policy
administration
. Negotiated and maintained two separate collective
bargaining agreements
. Responded to and resolved EEOC, OSHA, and DOL claims,
inspections, and issues
. Defended unemployment claims with 100% affirmative
rulings
HOPE B. WEBB
BEST BUY COMPANY, INC., Denver, Colorado
Area Human Resources Manager, February 2000 - March 2001
. Recruited, interviewed, selected, and trained new
hires for 3 retail store locations
. Assessed HR performance in all 9 district stores on a
quarterly basis
KOHL'S DEPARTMENT STORES, Charlotte, North Carolina &
Denver, Colorado
Assistant Store Manager, August 1997 - February 2000
. Drove sales of 14 million-dollar department store
. Managed 130 associates including hiring, scheduling,
training and tasking
. Executed 2 new store openings with all aspects of
staffing, training, and freight flow
CERTIFICATES SPHR (Senior Professional in Human Resources), June 2008 -
present
PHR (Professional in Human Resources), May 2002 - June 2008
EDUCATION Colorado State University, Denver, Colorado
Certificate in Strategic Organizational Leadership, May
2012
Miami University, Oxford, Ohio
Bachelor of Science in Business Administration, May 1997
. Dual majors in Human Resources and Marketing
. Miami University Summer Business in Europe Program
. Senior capstones in Management & Union Relations and
Compensation
. Gamma Phi Beta Sorority, Oxford, Ohio
o Panhellenic Vice President, 1995 - 1996
. First Miami University Student Federal Credit Union,
Oxford, Ohio
o Vice President of Human Resources, December
1995 - May 1997
ACTIVITIES Denver Synchronicity, Denver, Colorado
Competitive synchronized figure skating team, 2007 -
present
. 2013, 2012 & 2009 Team Co-Captain
o Lead and motivate team of 20 through team
building events, recognition, and enthusiasm
o Represent team in media requests, appearances,
and with competition officials
. 2014, 2013, 2012 & 2010 US Synchronized Figure
Skating Championships - National Medalists
. 2009 & 2008 US Synchronized Figure Skating
Championships - National Champions
Treasurer and Member of Management Team, 2009 - present
. Collect and track payments from 65 team members
. Communicate with team members and their families as
to financial obligation
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