Jeffrey S. Cappello
**** ****** **, *** ***** IL, 60007
***********@***.***
IT Professional with solid LAN Administrator experience and Windows desktop
and server experience.
. Took the lead in establishing and maintaining a reliable network
backup system.
. Had a key role in acquiring, implementing and configuring Smartplot
for the automatic billing of clients for printing costs. This cost
recovery measure increased revenue by approximately $3,000.00 per
month.
. Successfully completed switch from queue-based printing to NDPS.
. Apply service packs, security/critical updates and patches to Windows
servers and Windows workstations.
. Successfully performed all responsibilities while earning an
outstanding reputation in the company.
. Experienced with diverse hardware, software and operating systems.
. Skilled in balancing duties and responsibilities.
. Quickly learned proprietary software and methodologies.
COMPUTER EXPERIENCE/SKILLS
. Set-up, install and configure Windows NT, 2000, 2003 and 2008 servers
using NTFS.
. Configure, install, and support HP, Dell and IBM Server Hardware
. Installed and maintained Arcserve 6.1 through 12.5 and back-up
systems.
. Windows System Update Servers (WSUS)
. VMware
. Active Directory
. Set-up, install, configure, support and migrate Windows XP, and 7
workstations
. Maintained GroupWise 4.1, 5.2, 5.5, 6.5 e-mail system
. Configured and installed Network Printers and Plotters
. Software and Hardware Audit and Documentation
( Solarwinds ( BMC Marimba ( Vmware 4.x ( Microsoft SQL
Server 2000- 2008
( IBM Blade ( Novell GroupWise ( Windows 2003 ( MS Office
Center/Chassis 6.5 Server 2000-2010
( Novell Netware ( NTFS ( Windows 2008 ( Active
Server Directory
( Datacenter ( Windows XP ( WSUS 3.x ( ARCserve
Operations BrightStor 6.x -
12.5
RELATED SKILLS
Comfortable working in Able to learn very Adapts quite easily to
a group or quickly new situations
independently
Excellent Possess strong Outstanding problem
communication skills leadership skills solver
Type 25 wpm Highly organized Enjoys challenges
CAREER EXPERIENCE
09/13 to 04/14. Capital One (Strategic Staffing Solutions) Volo, IL
Facility Hardware Planner
( Responsibilities include maintenance and monitoring of all
hardware.
( Member of the data center floor management team. Assist with
the decommissioning of racks, servers and other devices.
05/06 to 05/13. Hyatt Hotels (CSC/Smartsource) Oakbrook Terrace, IL
Systems Administrator/Datacenter Operations Team
. Responsible for administrating and maintaining IBM/HP/Dell Windows
2003/2008 servers
. Built and configured new Windows VMWare 2003/2008 Servers with NTFS
both from scratch and cloning.
. Responsible for remote distribution and installation of Microsoft
patches using WSUS and BMC Marimba.
. Responsible for assigning, creating, and managing user accounts within
Active Directory.
. Lead individual responsible for managing our server backup environment
using ArcServe 12.5
. Was part of team that migrated workstations from XP to Windows 7.
03/98 to 05/06. Greenberg Farrow Architecture Inc.
Arlington Heights, IL
Network Administrator
. Responsible for the managing, maintenance and optimal operation of a
Novell Netware 5.1 LAN
. Responsible for supporting over fifty Windows workstations, most of
which used NTFS, printers and related hardware.
. Responsible for the managing, maintenance and optimal operation of a
Novell Netware 5.1 LAN consisting of two file servers, one e-mail
server, one backup server, twelve printers/plotters and over fifty
Windows workstations.
. Coordinated, planned and implemented move of all equipment including
servers, network equipment, PC's, printers and plotters etc. to a
new office location.
. Was the only IT staff member in the office. Performed all required
IT duties and responsibilities. Was able to learn new technology
independently.
. Kept informed about the latest innovations in technology and
frequently made recommendations to improve our systems.
. Presented and implemented improvements and innovations. Lead the
effort in acquiring, implementing and configuring Smartplot for the
automatic billing of clients for printing costs. This cost recovery
measure increased revenue by approximately $3,500.00 per month.
. Installed, configured and maintained twelve HP printers and plotters.
The printers and plotters used HP JetAdmin print servers. Used
JetAdmin software to manage, maintain and update printers and
plotters with the latest firmware.
. Ensured all systems were functioning at optimal levels.
. Created and implemented schedule for regular maintenance checks of
all systems.
Education and Certifications
First Institute, Crystal Lake, IL 60014
2/97 to 1/98
Participated in a comprehensive, nationally accredited 720-hour software
microapplications and computer network administration program while working
full-time and maintaining a 4.0/4.0 GPA.
Certified Novell Administrator - Netware 3.1
Certified Novell Administrator - Netware 4.1
Southern Illinois University Carbondale, IL 62901 Bachelor of Science -
Communications
REFERENCES
Available upon request
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