Technician Engineer
Resume:
Mario Batres EXPERIENCE
LAYER 1-2-3 Technician CISCO Data hall Center. OSM 3845-3945-MDS San
Switches-ONSmultiservice-Nexus Gateway-UCS6140-6120-Catalyst Switches 4948-
WSG1 Server-Infini Server-and MCS Blade for UCS ip phone system.Paper work
Remedy and excel.Cable solve and Capacity report.(Rack & Stack
installation,Programming and Config.) Rfid hand held system as well.
Reviewing MOPS.Deploying Cisco and Nexus following MOPs procedures,checking if
configurations are right.Rolling in and out frame and cabinets (out for Decommission and in for
installation). Patching and labeling on copper and fiber cables, Installation of EMC frames as well
as San switches and Catalyst switches.Decomission of devices.Removing fiber and patching new
devices. Cisco Catalyst IOS 15.0 sy,Modular IOS software used in Routers.
GAME STOP 11-2012 - 02-2013
NOC Technician
Solved issues related with dial up back-up systems in all the stores nationwide
Troubleshoot DSL Modem, JUNIPER Routers and Cisco Switches remotely
as well as talking to the customer to verify that everything is up and running.
TCP-IP,VMS,SMS,STP/SS7,HLR Protocols.
NCT
Field installation Technician
Dealt with Cisco router 2811-2911
Installed Cisco IP phones VOIP
Replaced PBX systems and installing 2911 Cisco routers
Patched panels,on call duties.
Ran CAT 5E cable from Demarc to patch panel
Completed job on Data (Networking) and Voice on (Phones) VOIP
Dealt with E-mail and password issues as well as installing programs or
removing infective ones (virus - malware and firewall issues solved)
COMPANY TELMEX-EQUINIX
Network Operation
Center Technician
Dealt with Cisco Routers like CRS-1, 2800 series, Alcatel 1626, LM, CVX,
ADtranMux, Psax2300 Lucent, SBC Controllers, patch Panels, Switches, DS3
Equipment, UTP Cables as well as fiber like SC-SC, SC-LS, MU-MU etc
Installed and made cables (UTD-Fiber) connectors
Programmed Cisco Router, Alcatel DS3 Configuration Test sets like T-bird
6000a-3000 for testing purposes between Routers, WAN Accelerator Nodes,
service providers, Stations, Loop test and power levels as well
Monitored the Network to keep it running,CDMA, IDEM data switching.
Read schematics test sheets for returning units,Test equipment, AC/DC
power.
SAPS troubleshooting router, switches and SBC controllers
Tested new equipment and provided tech support for customer equipment
AT&T
System Technician and Data Service Tech
Dealt with broadband Internet Services
Installed and Programmed DSL Modems and routers
Responsible for Network Configuration, POTS Phone Network, CO base,
DPG lines, Crossbox, side Terminal and Demarc
Worked with Sidekick, Sun Rise DSL Tester, Fluke Meter
Used a laptop for testing and programming
Used special software to run quality test of the Dsl signal
Made sure customer equipment was working properly
Provided tech Support to customers needing assistance
Worked at the NOC solving issues for the vendor and customers
Monitored the Network to make sure everything is running properly
Solved issues remotely by calling field Tech to give them instructions of what
to do to solve the Technical problem (issues included data, Voice, Networking
and Tech Support)
Worked with SMS and MMS as well as GSM and CDMA technology
Used Windows, Mac OSX, Linux, Routers, Modems, T1, Switches, Hubs,
Closed Circuit
EDUCATION
Wentworth Institute of Technology
Boston, MA
Associates Degree in Electronics Engineering
QUALIFICATIONS
Experienced Testing Engineer
Solved laboratory problems by testing computer mother boards, replaced
components like chips, transistor, capacitor, diodes, and resistors according to
the issue
Experienced in testing digital circuit board on phone PBX system as well as
Modem and Routers
Analyzed semiconductor circuits on wireless transmitter equipment
Worked with circuit fabrication for fax and copier machines
Installed and Repaired broadband internet services like DSL Equipment,
Modems, Routers (Netopia, 2Wire, Cayman, Linksys, Netgear), T-1,
Multiplexers, Pots Lines, Dpg and C.O based circuits from the distribution
Box (Crossbox)
Experienced with internet and phone services on business customer
Networking installation required in some cases as well as T-1
TECHNICAL SKILLS
OPERATING SYSTEMS
Windows win95, win98, 2000, Me, XP, Vista and Win 7.
ELECTRONIC TESTERS
Pot lines and MLT test to make sure lines are clean
Tested Fluke and Frequency Analyzer as well as Sunrise for DSL
Used a Laptop with special software to run diagnosis test bits (dsl speed) and
others levels like synchronize ATM to make sure the service are up and
running
Used Oscilloscope Tecktronic for observation signal voltages by graphs
Worked with Soldering Equipment, RF Signal Generator, Logic Probe, Ac
Clampon Ammeter, Power Supply, High Voltage Probe, Tone Generator, and
Digital Meter
Mario Batres, 729 Gaylewood dr. Richardson TX 75080. Phone#469-***-****
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