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Customer Service Office

Location:
United States
Posted:
June 04, 2014

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Resume:

D onnesha Luster

**** ******, ****** ****, ** ***28

816-***-****

acefqf@r.postjobfree.com

OBJECT IVE

Seeking a full- time position with a great company, which will require me to utilize my

skills,

and experiences in the Customer Service field.

PROFESSSIONAL EXPER IENCE

HARTE – HANKS

Shawnee, KS

Customer Services Representative April

2013 – May 2014

• Place online orders, explain policy, products and enrollment requirements.

• Operate office equipment such as computers, printers and fax machines.

• Maintain office files and records.

• Sorts and routes incoming mail, Track orders.

• Inbound /outbound calls, inform customer of any update and delays, Reply to emails

and complaints.

SAINT LUKE’S K ansas City, Mo

F ront Desk Operator Jan 2008 – Jan 2013

• Provide information and assistance to customers.

• Answers internal or external calls (local and long distance).

• Takes and relays messages.

• Announce emergency codes and visiting hours.

• Transfer calls .

EDUCAT ION

• Vashon high S t. Louis, M O D iploma, June 2007

ADD I T IONAL SKILLS

• Clerical

• M icrosoft office-Word & Excel

• Excellence Communication- Oral & w r itten



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