Management Project

RANJANA GHOSH

*******.*****@*****.***

*** ***** ***** **** ******** MN 55125 612-***-**** US CITIZEN

• Over 15 years of experience in Project Management, Business Analysis, Data Modeling

and Analysis for healthcare, aerospace and transportation industries

• Project Management in multi functional, global teams in developing intelligent systems

through all phases of the SDLC, to improve efficiency, with USD 500MM impact for clients.

• Business Analysis experience across multiple markets in process design, inventory

management, intelligent software development, business process improvement, business

rules, workflow and data, resulting in over 25% efficiency increase and cost reduction.

Core Skills

Project Management Six Sigma Black Belt Business Analysis

Requirements Analysis Data Modeling and Analysis Process Analysis and Improvement

Operations Management Agile and Waterfall Methodologies

Professional Experience

Inkilab Technologies Pvt. Ltd.; New Delhi, India Dec 2010- Apr 2014

Start up resident at the Indian Institute of Technology (Delhi) Business Incubator

Program Management, Operations & Technology Lead, Business Analyst

Led development of web based Healthcare Information System product

Product used by patients and doctors; Provides seamless support to manage consultations. Includes in house

decision support tool with intelligence and rules engine to improve preliminary diagnosis

Outcome: Successful beta launch of product at several clinics and hospitals in India

• Identified and Managed opportunities and risks for business plan and processes.

• Created project plan and implementation plan; Managed change process for evolving requirements.

• Planned budget, WBS, and resource utilization; Led Project estimation and Test Plan

• Acted as the liaison between technical team, customers, doctors, insurers and market channels.

• Analyzed health care and insurance processes, Elicited business requirements from key stakeholders.

• Defined functional specifications from key requirements. Developed use cases, work flow and data flow

diagrams for development of system. Defined system configuration

• Defined business test scenarios and scripts; Created traceability matrix to manage requirements.

• Led product development using Agile methodology; Led daily scrums

• Developed data models for healthcare process

Honeywell International Inc. MN USA May 2000- Jul 2009

Six Sigma Back Belt; Senior Researcher 2005 -2009

Roles included Project Management, Business Analysis, Data Driven Process Improvement

• Led program to Improve Inventory Management Process for Aircraft Engine Parts

Outcome: Improved supply chain agility; achieved 4% inventory reduction.

o Elicited requirements from stakeholders to create Business Analysis Documents.

o Prioritized key requirements; defined functionalities for Inventory Management system

o Led the development team through the entire SDLC, managed the ETL process. Performed data

analysis and manipulation, statistical techniques on highly complex data sets.

• Managed Systems Engineering Program for Fleet Management Software Product

Outcome: Product in use by various airline operator clients to manage aircraft fleet

o Led cross functional global technical and business team

o Prioritized requirements to scope the system and performed initial capability analysis.

o Created mappings, models and interface designs from data flow analysis.

o Conducted risk assessment; defined quality metrics and user acceptance criteria.

• Led Redesign of Knowledge Management Business Process

Outcome: Achieved 30% R&D timeline improvement and 8% increase in technology transfers.

o Managed team of R&D directors and scientists.

o Defined and mapped business processes and rules, workflow, data requirements and developed KPIs

to improve technology investment decisions.

o Developed a balanced scorecard for a performance management framework

o Analyzed R&D knowledge management processes. Conducted gap analysis

o Re-engineered knowledge sharing business process and instituted knowledge management tools to

reduce knowledge redundancy and improve technology re-use in the organization.

o Managed multiple process improvement projects. Reengineered business processes

• Led Multi Year Program for NASA Test Bed Control System Development

Outcome: Developed controller system for long-term optimal performance.

o Led requirements gathering and management

o Created project plans, managed budget, resources and deliverables.

o Managed cost, schedule and performance components of program.

Research Scientist 2003 -2005

Roles included Project Management, Technical Team Leadership

Proposed, led, and developed successful concurrent R&D projects across multiple technologies,

Outcome: Generated Intellectual property, Achieved over 95% diagnostic accuracy and 30% reduction in

trouble shooting time for avionic equipment diagnosis systems.

• Provided project plans and estimates, WBS and test plans; Created business analysis artifacts

• Managed schedules, budget and resource utilization

• Led requirement analysis and management, coordinated with other BA and technical team members to

design and develop data uplink system for Flight Management System

• Prepared WBS, budget and resource allocation plan for multiple, simultaneous projects.

• Conducted risk and FMEA analysis, Developed risk mitigation plans, control plans

• Tracked performance metrics to maintain budget, schedule and quality.

• Proactively communicate project status, issues and risks to stakeholders.

Research Engineer 2000 -2003

Roles included R&D in Decision Technologies for Aerospace, Transportation and Manufacturing

Outcome: Initiatives impacted operations with significant cost savings and productivity increase.

• Designed and developed algorithms for automated intelligent decision support systems, for airline

diversion management, refinery scheduling and fiber production planning and optimization

• Conducted VOC analysis to elicit requirements. Defined functional specifications using QFD.

• Developed test scripts and test plans

• Escalated issues and concerns where required. Mentored other BAs and technical team members

Tech Mahindra India Jan 1999- Apr 2000

Software Design Engineer

Led development of scheduling algorithms for workforce management system to optimize service routes.

Outcome: Achieved 25% reduction in travel times and cost.

• Translated requirements to functional specifications

• Assessed and identified solutions to meet customer goals and needs

• Developed use cases and user scripts; Developed data model and algorithms for ERP modules

•

Tata Consultancy Services India Mar 1996- Dec 1998

Systems Analyst

Developed scheduling decision support for train scheduling for Indian Railways client

Outcome: Achieved 10% increase in train throughput on a single-track system.

• Requirements to functional specification transformation, documentation, algorithm design, prototyping,

development and testing of Artificial Intelligence based scheduling system for Indian Railways.

• Pitched concept to potential customers, participated in bidding process

• Communicated issues, risks and opportunities to management

• Developed test cases and test scripts

Education

Master of Technology, Chemical Engg. Indian Institute of Technology Bombay

1996

Bachelor of Engineering, Chemical Engg. Malaviya National Institute of Technology

1994

Software, Tools, Methodologies

Technical: R, Minitab, Java, C, C++, C#, PL/SQL, DOE, ANOVA, DMAIC, MS Project, MS Office

Functional: Requirements Elicitation and Documentation, Use Cases, User Stories, SDLC, UML, Process Mapping,

Value Chain, Failure Mode and Effects Analysis (FMEA), RAD, Visio

Methodologies and Tools: Agile, Scrum, Prototyping, Rational Unified Process, Waterfall, Share Point

Contact this candidate