Engineer Manager
Resume:
Daniel Napolitano
New Hyde Park, NY 11040
************@*****.***
EXPERIENCE:
AXA Equitable Lead Associate 11/13-
present
. IT staff responsible for "C" level support, break-fix, bid, build, design
and operational issues pertaining to video teleconferencing systems,
audio visual equipment, network systems, desktop, laptop and end user
applications.
. Hardware support: Cisco SD and HD codecs models SX/C/E/EX/MPX, Cisco
Codian MCU's 4200/4500/8000, ISDN GW3500, IP VCR2200, Crestron Pro2,
control panels 8X/16x. In addition, Extron, Cisco, Sony, Mackie, Apple,
Dell, IBM, HP, robotic cameras, remote controls, wireless microphones,
wireless access points, TV, DV, VHS, LCD, plasma, projectors, switchers,
routers, desktops, laptops and iPads.
. Application support: Cisco/Tandberg Management System, Codian Bridge,
Codian Gateway, Codian Video Recorder. Crestron E-Control,
Cisco/Tandberg, Movi, Jabber. MS OS XP/Vista/7, Office Suites 2010 and
Apple AirServer.
. Networks and circuits: LAN, VoIP, ISDN PRI, Crestron and POTS.
EmblemHealth Audio Visual Engineer
4/13-9/13
. On-site consultant responsible for client support, break-fix and
operational issues as it pertains to video teleconferencing systems,
audio visual equipment, audio conferencing systems, laptop and end user
applications.
. Hardware support: Polycom EX/MP/FX/SP 512/4000/8000, Tandberg MPX
2500/3000/5000, Polycom RMX2000 MCU, Polycom, Polycom RMX Manager,
Polycom CMA 5000 server, Sonexis audio conferencing administrator,
desktop video, Crestron Pro2 CPU, Crestron control panels 8X/16x. In
addition, Extron, Cisco, Sony, Mackie, Dell, IBM, HP, robotic cameras,
remote controls, wireless microphones, DV, VHS, LCD, plasma, projectors,
switchers, encoders, gatekeeper, gateways, routers, desktops and laptops.
. Application support: Polycom CMS, Polycom, Crestron E-Control, MS OS
XP/Vista/7, Macintosh OS X, Office Suites 2003 / 2007 and PowerPoint.
. Networks and circuits: LAN, VoIP, ISDN PRI, ISDN BRI, Crestron and POTS.
Barclays Audio Visual Engineer 7/10-
2/13
. On-site consultant responsible for client support, break-fix and
operational issues as it pertained to audio visual systems, video
teleconference equipment, broadcast facilities, webcasting, desktop,
laptop and end user applications.
. Hardware support: Tandberg SD and HD codecs models MPX
550/770/880/990/1000/2500/3000/5000, MXP Centrix 150/1700, Tandberg
Codian MCU 4220/4505, Cisco TelePresence, CallManager, desktop video,
Polycom EX/MP/FX/SP 512/4000/8000, Crestron Pro2 CPU, Crestron control
panels 8X/16x. In addition, Extron, Cisco, Sony, Mackie, Dell, IBM, HP,
robotic cameras, remote controls, wireless microphones, DV, VHS, LCD,
plasma, projectors, switchers, encoders, gatekeeper, gateways, routers,
desktops and laptops.
. Application support: Tandberg Management System, Tandberg Codian Bridge,
Crestron E-Control, MS OS XP/Vista/7, Macintosh OS X, Office Suites 2003
/ 2007 and PowerPoint.
. Networks and circuits: LAN, VoIP, ISDN PRI, ISDN BRI, Crestron and POTS.
The New York Law School Lead Audio Visual Engineer
7/09-7/10
. On-site consultant responsible for client support, customer relations and
break-fix as it pertained to audio visual systems, video conferencing,
broadcast facilities, video editing, streaming video, webcasting,
desktop, laptop, wireless and end user applications.
. Hardware support: Sonic Foundry, Extron, Grass Valley, Polycom, Tandberg,
Cisco, Crestron, Polyvision, Sony, Mackie, Dell, IBM, HP, robotic
cameras, remote controls, wireless microphones, DV, VHS, LCD, plasma,
projectors, switchers, encoders, codecs, server, desktop, laptop and
router.
. Application support: Crestron programming, MS OS XP/Vista/7, Macintosh OS
X, Office Suites, Media Manager, Final Cut Pro, Adobe Premiere Pro,
Crestron E-Control, PowerPoint, IE and Visio.
Arnell Group Audio Visual Manager
11/08-3/09
. On-site consultant responsible for management, client support and
operational issues as it pertained to staff, end user support, audio
visual systems, video conferencing systems, Blackberry phones,
telecommunications, billing and contracts, consultants, vendors and trade
shows.
. Hardware support: Creston, Polycom, Extron, Shure, Revolabs, Tascam,
Sony, JVC, NEC, DA-Lite, digital, standard and high definition codecs,
switches, microphones, DVR, DVD, CD, VHS, Mini-DV, DV, cassette, LCD,
plasma, CRT, Blackberry cell phones, BES, CATV, CCTV, projectors,
cameras, amps, speakers and infrastructure cabling
. Application support: Polycom, Crestron, MS OS XP/2000, MS Office 2003,
Macintosh OS X, WebEx, Office, PowerPoint, IE, Visio and BES
Sherman and Sterling, LLP Audio Visual Engineer
9/08-11/08
. On-site consultant that supported audio visual systems, video
conferencing, audio conferencing, end users, VoIP phones and mobile
computers in a corporate legal environment.
. Hardware support: Polycom, ClearOne/Getner, AMX, Extron, Shure, JBL,
Crown, BiAmp codecs, control equipment, amplifiers, microphones,
speakers, desktop and laptops.
. Application support: Polycom, Crestron, AMX, MS OS XP/2000, MS Office
2003, WebEx, Office, PowerPoint, IE, Visio, Cisco, and Call Manager.
BiAmp, Cisco, WebEx, MS OS and Office, Visio and Cisco Call Manager
Kaye Scholer, LLP Audio Visual/Mobile Computing Technician
4/07-9/08
. In this position I supported audio visual systems, video conferencing,
audio conferencing, broadcasting, editing, VoIP phones, desktop, and end
user support in a corporate legal environment.
. Hardware support: Polycom VSX/HDX/VTX/SoundStation/Vortex/RMX, Tandberg
3500/5000/Codian, ClearOne/Getner XAP audio Codecs. Tascam/Sony/JVC,
digital, standard and high definition DVR, DVD, CD, VHS, Mini-DV, DV,
professional video and audio equipment. Sony/Sharp/Vizio/NEC/Epson/DA-
Lite/Elmo LCD, plasma, CRT, projectors, monitors and screens.
AMX/JBL/Crown/BiAmp control equipment, amplifiers and speakers.
Windows/Macintosh laptops. Unity voice mail and Soft phones
. Application support: Polycom, Crestron, AMX, WebEx, Office, Cisco Call
Manager, Unity and Cisco VPN.
The New York Clearing House Network Operations Center Engineer
8/05-2/07
. While in this position I supported banking wide area networks, routers,
computers, video conferencing, audio conferencing, web conferencing, and
customer support for a private banking network operations center.
. Hardware support: video conferencing systems, computers, servers,
routers, switches and encryption equipment
. Application support: Polycom, WebEx, MS Operating Systems, Office, Blink,
Mitel, Norton, MOM, RSA and Openview
Soci t G n rale, Inc. Telecommunications Analyst
2/99-2/05
. This position called for a systems expert managing video conferencing,
telecommunications hardware solutions, telecommunications contracts and
billing in a global international banking environment.
. Hardware support: Avistar 2000, Polycom 512/MP/FX/4000, Tandberg
2500/3000, PictureTel Concords, Getner XAP, Cisco Gatekeeper, Cisco
Gateway, Cisco IPTV, routers, switches, and Cisco CallManager.
Crestron/AMX/Panja AV controllers, Audio codecs, Satellite Receivers, 20"
and 24" dishes, Aminet and CCC set-top boxes. NTSC TV, CCTV, Dell/Compaq
PC's, Adtran/Paradyne DSU/CSU, NT1 and CATV
. Application support: Polycom, Crestron, Tandberg, Avistar, MS 95/98/XP,
MS Office 2000/2003, MS Project, Visio, FrontPage, WebEx, Lotus Notes,
Norton Antivirus, Norton Utilities, Ghost, ProComm, RSA and Remedy
USA Networks, Inc. Information Technology Manager
4/98-2/99
. Within the corporate headquarters managed IT staff, audio visual staff,
help desk staff, PBX, consultants, video teleconferencing, networking,
desktop and end user support for a broadcasting company.
. Hardware support: PictureTel Codecs, Lucent G3 PBX, servers, desktops,
laptops, printers and cell phones.
. Application support: PictureTel, MS OS 95/98, MS Office, Lotus Notes,
Outlook, Norton Antivirus and Norton Utilities.
ABC TV, Inc. Advanced Technology Supervisor
3/92-4/98
. Hand-on supervisor managing revenue generating break-fix computer repair
department that supported end users, desktops, laptops, printers and
peripherals for a national broadcasting company.
. Factory certified with Dell, Compaq, HP, NEC, Apple and Toshiba PCs,
laptops, and printers
. Acted as point person for vendor agreements, contracts, and license
renewals
EDUCATION:
Internetworking, Coursework, New York University 2004
Electronics and Communications, Suburban Technical School 1986
Aviation, Nassau Technological 1983
CERTIFICATIONS/LICENSES:
Certified Technology Specialist, CTS 2012
Federal Aviation and Administration licensed Airframe Engineer
1983
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