Mainframe Storage Administrator

CLIFTON M. WILLIAMS

***** *. **** ***.

Chicago, IL 60628

Phone:

773-***-**** Home

E mail: **********@*******.***

630-***-**** Cell

PROFESSIONAL SUMMARY

Accomplished Information Technology professional with mainframe, mid range system, networking and Unix System

project and technical experience. A proven ability to define requirements, analyze customer needs and design

solutions that drive technical project development and realization. Excellent communication, leadership and motivation

skills, and the ability to effectively interact with staff, internal clients, and executive management. The ability to

increase productivity and revenue while supporting core values of the organization.

Interested in perm or contract opportunities leading diverse teams that will exploit my vast and extensive experience

and background for mutual benefit.

EXPERIENCE

It Staffing, Inc.

International Business Machines, Contractor, East Fishkill, NY

Mainframe Storage Administrator 6/13 11/13

• Responsible for the management of storage and related device within the mainframe complex.

• Supported problem and change tickets for storage systems support work involving problem determination and

implementing of changes to DASD and TS7700 Virtual Storage devices, data backups, software, applications, or

network systems.

International Business Machines, Dubuque, IA

Mainframe Storage Support Specialist 10/09 – 11/12

• Responsible for the management of storage and related device within the mainframe complex.

• Supported problem and change tickets for storage systems support work involving problem determination and

implementing of changes to DASD and TS7700 Virtual Storage devices, data backups, software, applications, or

network systems.

• Monitored, maintained, created, and updated Incident and Change Management tickets.

• Participated in various Disaster Recovery Exercises for User Acceptance Testing.

• Assisted with z/OS upgrades and system checkouts on the mainframe systems for various accounts.

• Managed on call support (24x7) for the group

• Supported CA 1 (Tape Management) CA 7 (Job Scheduler), CA 11 (Workload Automation), IBM Tivoli Workload

Scheduler

• Performed SMS constructs in storage management to provide the ability to manage external storage growth.

• Created/modified ACS routines when a dataset has been allocated.

• Performed DFSORT to sort, merge and copy information of data.

• Performed DCOLLECT when requested for dataset and volume usage information.

UNITED PARCEL SERVICE, Addison, IL

Supervisor 07/04 05/09

Provided training to new employees and ongoing training to current employees

Conducted performance reviews

Obtained job knowledge by participating in educational opportunities

M&I Data Services, Elk Grove Village, IL 3/03 3/04

Batch Processing Supervisor

Supervised and trained 26 employees in the processing of credit and debit batch tickets and reconciliation for

balancing report

Supervised the printing, preparation and shipment of bank, credit and debit statements

AMERITECH, Chicago, IL 6/00–12/02

Network Operations Support

Supported and monitored Unix System operations to track processes

Coordinated Help Desk activities of 20 (Level 1) network analysts

ANDERSEN CONSULTING, Northbrook, IL 11/98–1/00

Data Center Operations Supervisor

Responsible for supervising and maintaining data center operations

Monitored and maintained business application functionality

Coordinated and developed critical procedures for business application programs

Selected, trained, assigned schedules, and disciplined employees concerning job expectations

Met financial objectives by preparing budget, analyzed variances, scheduling expenditures

Provided on call support (24x7) for the data center

Supported Share Point

EDUCATION

ITT Technical Institute, Mount Prospect, IL, March 2009

Associate of Applied Science in Information Technology Computer Networking Systems

PROJECT MANAGEMENT SKILLS

• Identified and measured defects throughout a project life cycle

• Established and analyzed business requirements to establish project milestones

• Evaluated problems and the impact on business performance

• Established business requirements

• Interacted and maintained team, vendor and customer relationships to ensure project continuity

• Identified and measured defects throughout a project life cycle

TECHNICAL PROFICIENCIES AND SKILLS

COMPUTER NETWORKING

Setup and configured network printers

Managed files and directories

Installed and configured network protocols

Administered shared folders, Active Directory, group policy and user accounts

Monitored system performance

Setup and managed user accounts

SOFTWARE APPLICATION AND PROGRAMMING

Backed up, restored and compressed files

Performed user and functional testing of software systems using different testing methods

Developed complete documentation for the software system

Coordinated new software releases and enhancement requests

Analyzed requirements and specifications for complex systems

Monitored and utilized CA 7 restart options

Utilized CA 1 for synchronizing the TMC and MVS catalog and updating library

Hardware: IBM Server, IBM Tivoli Storage, IBM Workload Scheduler, GDPS Global Mirror

CA 1, CA 7, CA 11, IBM iSeries 890, TS7700 Virtual Tapes, and PC hardware

Operating Systems: CICS, DB2, Teradata, MS Windows all versions, Unix, AS/400

Network: LAN/WAN/, TCP/IP, SNA, Token Ring

Databases: MS Access 97/2000, Lotus Notes Development, SQL Server, DB2,

Languages: Assembler, JCL, SAS, Cobol, HTML, Unix Shell Scripting, Visual Basic, Lotus Script

Tools: File Aid, Data Modeling, QMF, SAS, TSO/ISPF, MS Office, MS Project, Network software,

Internet applications, Anti Virus software and tools

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