Project Manager Management

Prasanna Sarma

Email: *********@*****.*** Ph: 716-***-****

Summary:

. Successfully managed projects as a Project Manager for 8 years.

. Over 14 years of experience in the field of Information Technology as

an Analyst and Project Manager.

. Creative and Enthusiastic Self-Starter with integrative thinking

skills, capable of forming and maintaining positive and productive

working relationships in internal, external, independent, and team

environments.

. Great leadership experience managing IT projects. Expertise in

managing projects end to end. Worked with projects ranging from few

member teams to over 150 team members.

. Managed budgets, resource allocation and work breakdown structure

extensively.

. Over 12 years experience and large-scale understanding of SDLC,

Waterfall, Rational and other methodologies.

. Expertise in broad range of technologies, including business process

tools such as MS SharePoint, Project, Excel, Access and Visio for

design and development.

. Excellent communication skills when working with developers, project

managers, subject-matter experts, stakeholders, system implementers,

and application end-users.

. Expert in Root Cause Analysis, Feasibility studies and Risk assessment

and in conducting GAP analysis, User Acceptance Testing (UAT), SWOT

analysis, Cost benefit analysis including ROI and Financial

Justification

. Managed various activities ranging from the requirement analysis,

technical specifications, documentation, implementing online training

solutions and training users for compliance, business practices,

change management, etc.

. Effectively managed timeline and updated upper management about

milestones / accomplishments. Worked closely with senior management

teams to identify requirements and provide regular status updates.

. Experienced in conducting requirement analysis, use case design,

designing test plans and developed database schemas based on the

logical models.

. Expertise in web based architecture using various databases and back

end platforms. Conducted proactive database monitoring and maintenance

to identify and prevent future problems.

. Extensive experience managing SAP projects involving information

security, user access reviews and monitoring and escalation.

Software/Hardware Technology:

AquaLogic / Plumtree, SharePoint, Rational RequisitePro, Rational Rose, MS

Visio, MS Excel, Rational ClearQuest, Rational ClearCase, Business Objects,

Crystal Reports, Software Development Life Cycle (SDLC), Rapid Application,

Development (RAD),System Development Methodology (SDM), Argus, Rational

Unified Process (RUP), Use Cases, Workflow, Joint Application

Development(JAD), Test Director 7.0/8.0, Win Runner 7.01, HP - Quality

Center, MS Project, Crystal Report, MS-DOS, Windows 95/98/2k/NT/XP/Vista/7,

UNIX (BSD, HP-UX), Solaris, Linux, Oracle, ARISg, SQLplus, MySQL, MS Access

(DAO/ActiveX), FoxPro, Sybase, ASP.NET, HTML, XML,IBM Mainframe, VB, ASP,

C, C++, C#, Java, Pascal, COBOL, FORTRAN, SQL, Net Framework, Visual

Studio, UNIX scripting, VBScript, Clarity, JavaScript, PHP, AERS, Rational

Suite, MS-Office XP suite, Front Page, Dreamweaver, Adobe Page Maker,

Photoshop.

Education:

> Associates Degree in Computer Information Systems, State University of

NY, Niagara Falls, NY

> Bachelors Degree in Business Information Systems, University Of

Phoenix(Online), AZ

> Masters Degree in Management Information Systems, University of

Phoenix(Online), AZ

Experience:

Johnson & Johnson Raritan, NJ Jan

2014 - June 2014

Project Manager

Johnson & Johnson is a large pharmaceutical company present globally. The

company has played a role in helping millions of people the world over be

well and stay well through more than a century of change. As the science of

human health and well-being has grown, we've been able to grow along with

it. The products, services, ideas and giving now touch the lives of at

least one billion people every day. The project involved creating an

electronic data warehouse using large data solutions. The high level tasks

involved managing efforts with global teams, end user communications,

training, conducting focus groups, surveys, etc. Typical day to day PM

responsibilities were performed throughout this project.

Responsibilities:

. Extensively worked with senior management team members, managed team

of Analysts, Development teams and QA / Testing teams. Project teams I

managed range from 10-20 members.

. Involved in multiple phases of the project using SDLC and Waterfall

methodology.

. Actively involved in several end-to-end projects starting from the

initial requirements gathering phase until the final phases of

maintenance and training.

. Managed global teams and conducted regular meetings and status updates

sessions.

. Implemented a solution using SAP as a source system with Teradata and

Cognos systems.

. Managed development teams to create and design assorted taxonomy and

content types in both secure and open environments.

. Extensively involved in budget management ranging from calculating ROI

and managing resources for large-scale projects.

. Worked with Master Data hub architecture and data warehouse analysis.

. Maintained risk registers, risk analysis sessions and worked with

resolving issues.

. Worked closely with business personnel to update the project status.

. Conducted recurring weekly and scheduled updates to present timeline

and resource status to track progress.

. Used Clarity to update status of weekly meetings to senior management.

. Involved in user acceptance testing and frequent house calls with

global teams

. Coordinated efforts with global teams to accomplish all project goals

breaking through all possible barriers (language, cultural and other).

Environment:

Java, .net, HTML, XML, MS SharePoint 2010, Cognos, Teradata, Documentum,

Docspace, SAP, Clarity, ELMS, SQL. Oracle, Office Suite, UML, MS Visio

Windows 7 and MS Project.

Bristol-Myers Squibb Co Princeton, NJ Jan

2011 - Dec 2013

Project Manager

BMS is a BioPharma company and is a global leader in research and

development for innovative treatments for various medical illnesses. They

produce a wide range of products and have many research and collaboration

labs globally. The project revolves around Information Security, which

includes managing SAP Monitoring and Escalation, Security Awareness and

Content Management. The projects involve managing and coordinating efforts

with global teams, end user communications, training, conducting focus

groups, surveys, etc. Content management, Data warehousing, Metadata

management, and managing portals are key aspects of this project.

Responsibilities:

. Extensively worked with senior management team members, managed

subject matter experts (SME), Analysts teams, Development teams and QA

/ Testing teams. Project teams I managed range from 25 - 120 members.

. Involved in multiple projects simultaneously at different phases and

different methodologies.

. Worked extensively with all SAP environments to monitor use of super

user ID's and monitoring activities.

. Managed global teams and conducted regular meetings and status updates

sessions.

. Conducted conferences, JAD sessions to brainstorm ideas, gather

requirements and perform needs analysis. Managed requirements

documentation using eCabinet in Document.

. Managed development teams to create and design assorted taxonomy and

content types in both secure and open environments.

. Extensively involved in budget management ranging from calculating ROI

and managing resources for large-scale projects.

. Extensively worked with Master Data hub architecture and data

warehouse analysis. Worked closely with analysts to consolidate

websites and converted to web portal communities on Aqualogic /

SharePoint.

. Created and developed recommendations as an enhancement to existing

portal communities and governance structure.

. Worked with development teams to create mock ups during the needs

analysis phase to identify Portal site structure for Project Charter.

. Used Citrix to setup remote sessions for external partners.

. Worked with training teams to train users to maintain and work with

the different sites in order to accomplish daily tasks. Used a custom

developed tool for eLearning Management system to create training

modules.

. Worked closely with Content Engineering and Enterprise Web Development

teams for custom development.

. Conducted recurring weekly and scheduled updates to present timeline

and resource status to track progress. Used Clarity to update status

of weekly meetings to senior management.

. Involved in user acceptance testing and frequent house calls with

global teams

. Coordinated efforts with global teams to accomplish all project goals

breaking through all possible barriers (language, cultural and other).

Environment:

Java, .net, HTML, XML, AquaLogic / Plumtree, MS SharePoint 2010,

JavaScript, Teradata, Documentum, eCabinet, eDocs, SAP, Clarity, ELMS,

Oracle, Windows 7, Office Suite, UML, MS Visio and MS Project.

Bank of America / Merrill Lynch, Hopewell, NJ June

2010 - Dec 2010

Project Manager

Bank of America is one of the world's largest financial institutions,

serving individual consumers, small- and middle-market businesses and large

corporations with a full range of banking, investing, asset management and

other financial and risk management products and services. I worked for the

Market Data and Client Services team as a Project Manager for the Online

Account Opening development area. The Project involved managing the

development efforts of the 529 College savings accounts, creating and

maintaining MS SharePoint Sites and managing other internal web based tool

development.

Responsibilities:

. Managed 12 teams of about 180 team members which include Developers,

QA / Testers, Analysts and other Project Managers.

. Extensively involved in managing development efforts with various

internal development teams.

. Involved in all the phases of the project from initiation of

requirements gathering, analysis, development, testing / QA and

maintenance.

. Worked on the project sponsor's functional decomposition to manage

resources and fund allocation. Extensively involved budget management

with project sponsor.

. Had the responsibility of creating and managing SharePoint Project

sites for all projects undertaken by the team. Worked Extensively with

SharePoint 2007 and Documentum (eCabinet and eDocs).

. Conducted different analysis / development sessions, JAD sessions,

test calls and tele-conferences with global teams.

. Extensively worked on the business requirements specification,

software architecture document, low-level document, high-level

document, prototype and traceability matrix.

. Managed the development the creation of an internal tool called STAR

(Status Tracking And Reporting). The STAR Tool is used for storing and

reporting project related information to upper management.

. Registered and updated status of projects on Clarity.

. Created and managed online learning module for the STAR tool with QRG

and FAQ. Conducted training sessions for employees on campus and

teleconferences for associates in different locations.

. Created and managed MS Project Plans for every project I was involved

in. This includes the development tasks, owners / resources allocated

timeline for completion and status for percentage completion.

. Worked with Crystal Reports in combination with MS SQL and .NET for

reporting on the project activities.

. Coordinated activities for the different phases of the project life

cycle.

Environment:

Crystal Report, HTML, XML, .NET, MS SharePoint 2007, SharePoint Designer,

JavaScript, Clarity, Windows XP, Office Suite, HP Quality Center, Citrix,

MS Visio, MS SQL 2008, and MS Project 2007.

Bristol-Myers Squibb Co Princeton, NJ Aug 2007 -

June 2010

Project Manager

BMS is a BioPharma company and is a global leader in research and

development for innovative treatments for various medical illnesses. They

produce a wide range of products and have many research and collaboration

labs globally. I was involved in two different projects. The first project

involved development and maintenance of web portal communities where older

intranet sites were converted and new communities developed for information

management and information sharing purposes. This was a combination of

business process enhancement, re-engineering, automation and training. The

second project involved managing the security awareness program, which

includes managing and coordinating efforts like communication, training,

interactive messages regularly.

Responsibilities:

. Managed the development and conversion of portal sites with global

users. Project was a large scale involving over 130 project team

members.

. Extensively involved in community site development and portal design

reviews in Aqualogic and SharePoint Portals.

. Worked extensively with all SAP environments to monitor use of super

user ID's and monitoring activities.

. Conducted conferences and JAD sessions to brainstorm ideas, gather

requirements and perform needs analysis.

. Created and worked extensively with different kinds of taxonomy and

content types in both secure and open environments.

. Setup and worked closely with virtual teams. Used tools like Citrix,

Webex and RDP to setup environment.

. Expertise working with data warehousing, business intelligence, data

analytics and portal technologies.

. Created and developed recommendations as an enhancement to existing

portal communities and governance structure.

. Created mock ups during the needs analysis to identify the site

structure, calculate budget and resource allocation for the project.

. Trained users to maintain and work with the different portlet types in

order to accomplish daily tasks. Used a custom developed tool for

eLearning Management system to create training modules.

. Worked closely with Content Engineering and Enterprise Web Development

teams in building custom portlets and crawlers.

. Constantly updated clients and manager through weekly and scheduled

updates and presented the timeline and resource status to track

progress using PowerPoint presentations. Used Clarity to update status

of weekly meetings to upper management.

. Trained community and content managers to work with metadata and

educated users about the advantage of using metadata in the search

portlets.

. Involved in user acceptance testing and frequent house calls to

previously created communities.

. Extensively involved in testing of communities in different

environments like development, test and new production to make sure

the old functionalities and custom portlets exist in the new version.

. Worked with a global team to create, review and communicate short

messages for the Security Awareness campaign.

. Coordinated efforts with the different teams for translations,

language review and subject matter accuracy.

Environment:

Java, .net, HTML, XML, AquaLogic / Plumtree, MS SharePoint 2007,

JavaScript, Citrix, Documentum, SAP, Clarity, ELMS, Oracle, Windows

2000/NT, Office Suite, UML, MS Visio and MS Project.

Allergan Inc Irvine, CA

Apr 2005 - July 2007

Business Analyst / Project Manager

Allergan, Inc., is a global specialty pharmaceutical company. Their product

ranges include ophthalmic pharmaceuticals, dermatology products, and

neurological products. The project involved understanding of WEB

analytics/metrics and Tracking of website activity. Implemented a data

warehouse that collects, organizes and stores data from different

operational systems to provide a single source of integrated and historical

data for the purpose of end user reporting, analysis and decision support

and reengineer of online Web application to improve the client services,

providing real-time data and updating records as the transactions are

completed. The project aimed at consolidating the two intranet sites into

one portal and in training users via eLearning to perform their daily

activities on the new system. Worked remotely for majority of this project

and visited the site once every two months.

Responsibilities:

. Actively involved in an end to end project starting from the initial

requirements gathering phase until the final phases of maintenance and

training.

. Acted as liaison between the senior management and different teams

utilizing various communication techniques and strategies in a fast

paced environment.

. Assisted in the product planning and development cycles: from

gathering requirements to writing specifications and shaping the

software development process.

. Extensively involved in training of users on the newly built web

portal system to manage the content management system and in

developing guidance manual of the system for different user types.

. Created Data Models to integrate backend operations using AquaLogic

BPM Suite.

. Participated actively in Requirement and design reviews.

. Requirement gathering and documentation of critical business

processes. Wrote Use Cases using Rational Rose, functional

specifications and business rules.

. Conducted Use Case walkthroughs in an effort to identify and realize

the processes and flows involved with business intelligence tools.

. Analyzed the as is business processes, workflow and developed the to

be system using Six Sigma.

. Created and worked with developers in deploying an online learning

system.

. Involved in conducting JAD sessions with various stakeholders like

users, business experts and management staff for understanding

requirements, vision, scope and highly critical areas of the

application.

. Scheduled meetings with developers, system analyst and testers to

collaborate resource allocation and project completion timelines.

. Developed SOPs and compiled Training Manuals for the new working

environment.

. Involved in Analysis of the functional requirements and designing the

System Structure.

. Created Mock-up forms for better visualization and understanding of

the software solution.

. Developed Use-Case diagrams, Business Flow diagrams, Activity/State

diagrams and Sequence diagrams so that developers and other

stakeholders can understand the business process.

. Created a process document to depict the flow of critical information.

. Developed Project Status metrics for weekly evaluation of Project

Status and impact of the Change Request on the time line.

Environment:

Java, HTML, XML, AquaLogic / Plumtree, JavaScript, SAS, Citrix, Oracle,

Windows 2000/NT, Office Suite, UML, MS Visio and MS Project.

Watson Pharmaceuticals Corona, CA

Feb 2004 - Mar 2005 Business Analyst

Watson Pharmaceuticals, Incorporated is the 5th largest pharmaceutical

company in the United States based on number of prescriptions dispensed

based in Corona, California, Watson's Generics division markets over 150

pharmaceutical product families, including one of the largest lines of oral

contraceptives in the Industry. Worked on Portal Integrated Authentication

where the existing Intranet was re-designed and developed as a Plumtree

Portal. Various departments were to be involved for their specific

requirements. The departments could now use it as a common share portal.

Responsibilities:

. Accumulated system requirements from various functional departments

such as accounting, IS (Information Systems) through surveys and

interviews.

. Conducted JAD sessions with management, SME, vendors, users and other

stakeholders for open and pending issues.

. Finalized and documented the Business Requirement for the application

with various key stakeholders.

. Planned and defined system requirements to Wire Frames with Use Case,

Use Case Scenario and Use Case Narrative using the UML (Unified

Modeling Language) methodologies.

. Assessed risks, costs and potential benefits of alternative business

process.

. Created Use Case Diagrams with multiple alternate flows, Activity

Diagrams, Sequence Diagrams.

. Gathered user and business requirements through interviews, surveys,

prototyping and observing from portfolio managers and UI (User

Interface)

. Analyzed and prioritized user and business requirements as system

requirements that must be included while developing the software.

. Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER

Diagrams in MS Visio.

. Worked on Wire frames during the Elaboration Phase.

. Conducted JAD session with management, SME, vendors, users and other

stakeholders for open and pending issues.

. Scheduled meetings with developers, System Analysts (SA) and testers

to collaborate resource allocation and project completion using MS

Project.

. Played a major role in Interface testing both functionally and

manually.

. Authored progress and completion reports which were then submitted to

project management on a weekly basis.

Environment:

Windows 2000 Advanced Server, Plumtree, MS Visio, MS Office Suite, XML,

HTML, JavaScript, RUP 2002, Rational RequisitePro.

Chiron Pharmaceuticals, Emeryville, CA

Feb 2003 - Jan 2004 Business Analyst

Chiron Corporation was a multinational biotechnology firm based in

Emeryville, California. Chiron's vaccines and blood testing units have been

combined to form Novartis Vaccines and Diagnostics, while Chiron

Biopharmaceuticals will be integrated into Novartis Pharmaceuticals. The

objective of the project was related to Reporting and troubleshooting. The

software designed to report errors and to create a report of the system's

performance. This system integrates information from all sources to produce

a comprehensive database that can be accessed at any time.

Responsibilities:

. Analyzed the business needs of the reporting system and the process

flow of that system.

. Heavily involved in designing the database system for error reporting.

. Work closely with Product Management and Product Development to

translate detailed product requirements for the products into

effective design specifications within a Windows development platform.

. Collaborated with development teams to finalize resource allocation,

development and test plans; provided guidance on base lining project

assets and managing requirements Traceability matrix based on Change

Requests.

. Arranged, monitored and trained groups for User Acceptance Testing.

. Responsible for developing and executing test plans for Integration

and User Acceptance Tests.

. Analysis of the new requests specified by the end users for the future

releases and discussion with the functional and technical teams.

. Communicated changes to requirements promptly and precisely to all

personnel involved.

. Followed a structured approach to organize requirements into logical

groupings of essential business process, business rules, information

needs and insured that critical requirements are not missed.

. Used time-boxing to incorporate the critical features in the first

iteration.

. Identified and clearly defined functional issues and support IT

development staff throughout the design, development, unit testing,

and implementation phases of the software development life cycle.

. Analyzed and translated business requirements into system

specifications utilizing UML and RUP methodology.

. Created test cases to check the functionality of Application.

Environment:

Rational Test Suite, Microsoft .Net, Oracle, MS Visio, MS office Suite and

MS Project.

GSK, Boston, MA

Mar 2001- Jan 2003

Business Analyst

GlaxoSmithKline is a UK based pharmaceutical, biological, and healthcare

company. GSK is also a research-based company with a wide portfolio of

pharmaceutical products covering anti-infective, central nervous system

(CNS), respiratory, gastro-intestinal/metabolic, oncology and vaccines

products. Worked on an automated web-based comprehensive Workers

Compensation review and process management solution. The application has

the capability to electronically submit providers with invoices with

attachments via scanning or electronic clearinghouse.

Responsibilities:

. Interacted with business heads to finalize the Business Requirements

for the application.

. Performed the requirement analysis and documented the requirements.

. Closely interacted with designers and software developers to

understand application functionality and navigational flow and keep

them updated about Business users' sentiments.

. Developed and managed the formal Software Development Life Cycle

(SDLC) Methodology which includes Configuration Management,

Requirements Management, UML Analysis and Design.

. Wrote full functional and technical specifications and communicated

requirements to development teams.

. Created and maintained a project schedule using MS Project showing all

of the deliverables target dates.

. Developed detailed ERDs and DFDs using various modeling tools and

developed databases based on the system model following the techniques

in SDLC (software development life cycle).

. Facilitated the weekly meetings with the review teams to continuously

improve the QA process for the application development.

. Conducted walkthroughs with the end users and stakeholders to gather

the modification requests from the user to upgrade or change the

business specifications for the product.

. Followed a structured approach to organize requirements into logical

groupings of essential business process, business rules, information

needs and insured that critical requirements are not missed.

. Ensured all applications were tested for functionality and were

adequately controlled in production.

Environment:

Windows XP, Rational Test Suite, MS-Project, MS-Visio, SQL Server, HTML.

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