High School Technician

Anthony Heath

**** ****** *****

Columbus, GA. **907-6842

706-***-**** cell#

706-***-**** home

********@******.***

OBJECTIVE

Become a Senior Network Engineer

EMPLOYMENT

Computer Operator II - Datacenter August 2006 -

Present

Aflac Columbus, GA

. Run production batch cycle while handling multiple complex

situations simultaneously

. Monitor a multi-platform MVS System, TPX, AS400, IBM OS390,

z/OS

. Assist, train, lead and act as a mentor to junior peers in

the workplace

. Provide customer support to IT Management and Application

Development teams

. Implement datacenter infrastructure, fiber, copper,

switches, and routers, ect.

. Take Proactive and Reactive Maintenance using Alchemist,

Endeavor and Case.

. Maintain a large scale of procedures, policies, metrics,

and technical documentation.

. Leading participant in Mock/Practice Disaster Recovery

. Create, and update detail oriented procedures to meet IT

and business requirements.

Computer Operator I - Datacenter

October 2004- July 2006

Aflac

Columbus, GA

. Monitor Windows 2000 distributed platforms and services

that run on different servers using the Raritin Switch

Console and SMS End user of Sharepoint 2007.

. Monitor the Mainframe System on multiple platforms to make

sure that processing jobs run successfully including CA-7

and CA-11

. Manage company's Archive system for daily business

. Worked helpdesk temporarily to help meet business needs.

. Handled after hours helpdesk calls to troubleshoot and

resolve desktop PC issues

. Provide assistance with problem solving of batch jobs to

programmers and management including modifying Job Code

Language (JCL)

. Escalate to the according severity of different problem

situations

. Monitor the Network Operations Center to ensure error free

network with Site Scope, SiteScan, Orion Network

Performance Monitor)

Computer Technician January 2004 -October

2004

QualxServ

Albany, GA.

. Perform deployment and maintenance services for computer

hardware, and onsite interface with customers for service

issues on the Marine Core Logistics Base

. Support Navy Marine Corps Intranet; one of the largest most

secure networks in the world

. Conduct fault diagnostics and extensive troubleshooting on

desktop products as well as install, test, and configure in

Windows NT, and Windows 2000 networked environments

. Install, test, and configure basic operating system

software (DOS, and Windows), and over one-hundred standard

applications.

. Perform backups, patch installations, and updates

Computer Technician February 2003-

May 2003

Networks Plus Technology Group

Albany, GA.

. Job required knowledge of the following skills;

establishment of network settings, basic router and switch

technology, Active Directory experience, institution of

workstation name, association of proper domain, mapping of

network drives, adding users to work groups, and

configuration of Microsoft Outlook

. Job also required knowledge of loading hardware drivers and

software, configuration of peripherals, PC configuration

settings, and familiarity with operating systems utilities.

. Installed and configured network, and desktop print

devices(Lexmark, Xerox, and HP)

. Required me to obtain a Security Clearance

Computer Technician

January 2003

K-Force Professional Employment

Columbus, GA.

. Assisted in Windows migration project of Windows 3x to a Windows 2000

environment at different Colonial Bank sites in GA

. Assisted in setting up the installation of the site server

. Deployed and reconfigured new Dell PCs depending on their use(tellers

or workstations)

. Kept up with asset, and serial number information for PC's

EDUCATION AND TRAINING

Certified Cisco Networking Associate (CCNA)

August 2013

Academy Connection Alumni, Skillsoft

Columbus, GA

Networking Specialist Computer Information Systems Associate Degree

August 05

Columbus Technical College

Columbus, GA

Dell Certified Systems Expert

February 2003

DCSE Training Material

Columbus, GA.

A + and Networks Plus Certification

August 2002

Columbus Technical College

Columbus, GA.

Basic Electronics and Computer Engineering Graphics Certificate

February 2002

Columbus Technical College

Columbus, GA.

Electronics Technology Technical High School Diploma

June 1998

Kendrick High School

Columbus, GA.

COMPUTER / SOFTWARE SKILLS

Cisco Certified Network Associate, Microsoft: Power Point, Publisher,

Access, Excel, Visio, Project, Word, SharePoint, Auto Cad 2000, Windows

3.0, 3.1, 9X, 2000, 2007, 2008, XP, NT, 2000 Server, 2003 Server, 2007

Server, VMware Administration, Active Directory, SMS, Global 360, Robot

scheduler, TPX, CA-7, CA-11, C A Autosys Unicenter, AS400, TMON MVS,

TSO/ISPF

OTHER SKILLS

. Ability to work well with others as a team

. Ability to learn and adapt quickly

. Ability to communicate with non-technical people.

. Ability to teach and train others.

Contact this candidate