**** *. ******** **, ********, WI•920-***-****•acefbv@r.postjobfree.com
Lacey Braun
Objective
To obtain an entry level position with opportunity for advancement.
Experience
Sept. 2013-Present
Time Warner Cable Appleton, WI
Customer Care Representative
Assist customer with making payments and answering any questions customer may have regarding
their billing.
Educate customer of Time Warner Cable services to make sure customer is receiving best quality of
services.
Handle every call with courtesy and professionalism and help customer find solution to the issue they
are calling about.
Aug. 2010-Oct. 2012
Plexus Neenah, WI
Electronics Assembler
Built, repaired damaged circuit boards, and tested fiber optic cables on machines in clean room
Trained new employees in the clean room and with fiber optic circuit boards and cables
Worked with quality to ensure products were properly handled and issues properly addressed for clean
room and clean room product
Aug. 2008- Aug. 2010
Burger King Menasha, WI
Food Services Associate
Made food to order by drive through and counter
Made sure dining room and bathrooms were always clean
Properly took orders for drive through and counter
Nov. 2006-May 2007
Affinity Medical Group Appleton, WI
Customer Care Representative
Answered phone for 27 doctor clinics and three hospitals, paged doctors for nurses
Answered and dispatched emergency responders for Life Line customers
Called Codes and Traumas
Education
2003-2006
Appleton East High School Appleton, WI
High School Diploma
Was part of Skills USA/CICCA
References
References are available on request.