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Customer Service Visual Basic

Location:
Neenah, WI
Posted:
June 04, 2014

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Resume:

Vincent Taylor-PMP/CHTS

P. O. Box ****

Riverview, FL 33568

M. 813-***-****

Email: acefbi@r.postjobfree.com

www.linkedin.com/in/vincenttaylor13

SUMMARY

"Vincent, IBM's goal is not to hire coders. IBM believes in hiring

talented people which the company will provide the environment and

opportunity for them to learn the technical skills and tools to become

experienced and highly proficient Programmer Analysts, capable of handling

System Develop Life Cycles" Frank Brown IT Manager. It has been the

acceptance and practice in what Frank Brown shared so many years ago that

has led to my continued and successful career as an Information Technology

professional working in mainframe, UNIX, client server and open system

environments as a Senior Software Developer, Team Leader, and Manager for

companies such as The Methodist Hospital, Lincoln Life and Health

Insurance, State Farm Insurance, IBM, EDS, MCI, Duke Energy, Ashland Oil,

Exxon Mobil, Toyota Manufacturing, INFODATA and The Nielsen Company.

Additionally, I worked as contractor for Federal Agencies which included

Department of Treasury, Education, Social Security and Bureau of Labor and

Statistics.

EXPERTISE and CORE COMPETENCIES

Database Skills

. ADABAS, DB2, EXCEL (macros, vLookup), IMS (DC-DLI), INFODATA, MSACCESS,

MSWORK, Oracle

Operating System Skills

. Client Server, LAN, OS/MVS/XA/E, System (36, 88, 370, 390), Solaris,

Windows (95, 98, 2000, XP), UNIX

Other Skills

Abend Aid, Expeditor, File Processing (Direct, Indexed, Keyed, Random,

Sequential), IDCAM, ISAM, SQL, Rapid SQL, Job Control Language (JCL), IBM

Utilities, ISPF, Panvelet, TSO, VSAM, Adobe Suite, Acrobat Reader, Power

Point, Word, SQL Server, Brio query, GEO Access, and D2Hawkey.

Software Skills

. Assembler, Cobol, PL (1, C and G), Natural, Visual Basic, Visual Basic

Application (VBA)

. Java (J2EE-mainframe/Unix-Applet-Bean-JPS-Mail-Servlets-Soap/WSDL-Struts)

. SAS-MVS/UNIX/Windows (Base-Connect-Graph-Macros-Procs-Stat-BI). Version

upgrades.

. CLIST, Easytrieve, HTML, PHP Script, Java Script, REXX, XML

. Business Intelligence tools in concert with SAS Enterprise Guide.

EMPLOYMENT HISTORY

01/2014-Present Business Intelligence Specialist

Network Health- Menasha, WI

Design and code SAS v9/base window based programs, gathers, validates,

maintains, analyzes, and manipulates data used in reporting and decision

making processes, supporting Network Health Plan, plan sponsors, and plan

providers affecting decisions, activities, and processes in several

departments, which included Finance, Group Administration, Claims, IS,

Sales, Quality Improvement, and Care Management. In concert with SAS the

position requires knowledge and utilization of a variety of methods and

tools such as MS EXCEL and ACCESS to develop and document reports and

processes that support ongoing activity or ad hoc requests. The position

requires interpretation of data, identification of trends, establishment of

benchmark data, and presentation of information to customers in clear,

concise, and useful formats, including data visualizations and

interpretation of information. The position calls for working knowledge

of HEDIS (Healthcare Effectiveness Data and Information Set, as well as,

ICD-9 and ICD-10 codes.

(Vincent Taylor, page 2)

02/201*-**-**** Temp-Employee Application Analyst III

Houston Methodist Hospital - Houston, TX

Designed and coded mainframe applications using COBOL and SAS

v9/base/macros for a Payroll, Human Resources and Wellness Biometric system

for staff employees, physicians, resident, faculty and patients. Designed

a PHP web based application, setup and configured Apache HTTP server and

Windows Application server. Automated Houston Methodist's internal Nursing

Report system used by the hospital CEO in his report to Nursing Boards. The

manual process required several hours to complete by a single Application

Analyst. One benefit to automating this process resulted in the Application

Analyst being able to learn additional applications.

. Designed and implemented Wellness PHP web based Data Interface system for

United Health Care

. Designed and implemented SAS/VBA Insurance Eligibility Interface system

for Consova

. Designed and implemented SAS/VBA TMHS-WebMD Employer and Reseller FTP

Interface Applications

. Produced year end HIPPA certificates and W2 Forms

. Other responsibilities include managing IT Projects, providing on time

deliverables and status reports to area IT Director.

12/2009-09/2010 IT Consultant

Comp-Data Inc - Mail Marketing Company

This was a short term contract assignment with a Mail Marking firm which

required that I sign a non-disclosure agreement. Developed mainframe

applications using PL/1-DB2, SAS/base/connect (DB2), and extracted

mainframe host data stored on DB2 tables and SQL to created data models and

maps which were used by Marketing Department. Other responsibilities

include managing IT Projects, providing on time deliverables and status

reports to manager and users.

10/2008-11/2009 IT Consultant

Comp-Data Inc - Private Home Security Company

This was a short term contract assignment with a Private Home Security firm

which required that I sign a non-disclosure agreement. I developed

Personal Computer and mainframe based SAS applications to produce forecast

predictive reports used by the company to identify potential high crime

neighborhoods. The forecast predictive reports assisted the Marketing

department in its campaign and promotion efforts.

04/2004 -09/2008 Sr. Software Developer

Nielsen Media Research - Oldsmar, FL

My proudest accomplishments while employed at The Nielsen Company were a

PL/1-Fixed Decimal Overflow and SV7Q Card SAS/Java/JZOS interface projects

for which I received an "Employee Peer Recognition" award. In response to

IBM's release of its new Enterprise PL/1 compiler PL/1 programs were

scanned for variables defined as Fixed Decimal data to ensure they were

defined appropriately to prevent programs from abending with a "Fixed

Decimal Overflow" exception. The SV7Q Card SAS/Java/JZOS interface project

required a bridge between the JZOS UNIX Data Warehouse and MVS mainframe

environments which had not been performed prior to this project. Both of

these efforts proved valuable in that technical resources and man hours

were saved because possible system interruptions were identified and

adverted.

Saved resource man hours; by negotiating SAS license renewal agreements

.This was achieved through gathering, trouble shooting and reporting SAS

software issues, working directly with System

Developed OS/MVS applications using SAS v9/base/macros/connect/DB2-SQL and

MS SQL mainframe host data was extracted to produce data models, maps and

generate forecast reports which assisted our clients in targeting their

advertising campaign revenue. Recommended and implemented source code

changes to several of the "Common Ant Builds" that were used to compile and

maintain Java/J2EE classes for our web base reporting applications and

other Enterprise Processing functions.

(Vincent Taylor, page 3)

05/2001 -06/ 2003 IT Contractor

Exxon-Mobil - Houston, TX

Developed mainframe applications using PL/1, COBOL II, SAS/base/connect

/DB2-SQL/Macros, SQL and CLIST to create forecast reports for Engineering

Analysts. Created sequential files which were FTPed to a workstation,

imported text files were used in predefined file specifications stored in

MSACESS tables. VBA programs read the MSACCESS tables as input, built

RECORDSETS using DAO processing and performed inserts or updates to a

Microsoft SQL server databases.

02/2001 - 04/2001 IT Contractor

Eli Lilly Pharmaceutical Company - Indianapolis, IN

This was a short term contract assignment which required that I sign a non-

disclosure agreement. Utilized SAS/Data/Merge/Format/Freq/Means/Stat/Report

Procs to develop statistical analysis and forecasting reports use by the

company's Marketing and Sales Departments.

08/2000 - 02/2001 IT Contractor

Lincoln Life Insurance Company - Fort Wayne, IN

This was a short term contract assignment which required that I sign a non-

disclosure agreement. Worked on quarter releases to enhance and upgrade

SAS/base/connect/DB2-SQL, COBOL II/DB2 applications and developed

statistical analysis and forecasting reports used by the Life and Benefits

Policy departments.

06/1998 - 08/2000 IT Contractor

State Farm Insurance Company - Bloomington, IL

Employed as a Team Leader, gave over site to several programmer analysts

for Year 2000 Clean Management remediation project whose duties included

scanning mainframe and PC generated PL/1 and COBOL II code to ensure all

dates were Y2K compliant. Additionally, I developed weekly progress reports

using SAS and/or Visual Basic Application to track and monitor code

defects. This greatly assisted our efforts because it prevented

duplication as it related to scanning source modules.

12/1997 - 06/1998 IT Contractor

Duke Energy - Charlotte, NC

This was a short term contract assignment which required that I sign a non-

disclosure agreement. Developed mainframe applications using, PL/1, COBOL

II batch CICS online and Assembler applications, and developed statistical

reports using SAS. The reports were used by the Finance and Billing

Department.

07/1996 - 11/1997 IT Contractor

Ashland Oil - Ashland, KY

Developed mainframe applications using PL/1, Cobol II,

SAS/Base/Connect/DB2/IMS. Created sequential files which were FTPed (File

Transfer) to a workstation (in ASCII format), imported text files were used

in predefined file specifications stored in MSACESS tables. Visual Basic

Application programs read the MSACCESS tables as input, built RECORDSETS

using DAO processing and performed inserts or updates to a Microsoft SQL

server databases.

03/1996 - 07/1996 IT Contractor

Criminal Justice System - Charlotte, NC

Developed mainframe applications using; COBOL II /CICS for an Arrest

Processing System used by local, county, and state law enforcement

agencies, and created statistical reports using SAS and/or Visual Basic

Application.

08/1994 - 03/1996 IT Contractor

Duke Energy - Charlotte, NC

Maintained and developed mainframe applications using, PL/1, COBOL II /CICS

and Assembler.

(Vincent Taylor, page 4)

04/1994 - 08/1994 IT Contractor

Toyota automobile manufacture - Georgetown, KY

Maintained and developed mainframe applications using PL/1-IMS and PL/1-DB2

to update data on DB2 and IMS databases.

10/1993 - 04/1994 IT Contractor

IBM - Rockville, MD

Maintained and developed mainframe applications using PL/1-IMS and PL/1-DB2

to update data on DB2 and IMS databases.

02/1993 -10/1993 IT Contractor

ACS Inc - Fairfax, VA

Developed PL/1, SAS, and Assembly programs; for a mail marketing campaign

database which contained information regarding prospects and purchasers.

The system allows for many other corporate wide uses, such as advertising

monitoring, sales projections, and response lead/lag time analysis.

08/1991 - 02/1993 Sr. Programmer Analyst

INFODATA - Reston, VA

Developed PL/1 and COBOL programs for an Info Data Inquire Text database,

Dialogue Management systems; prepared status reports for team lead.

08/1990 - 08/1991 IT Contractor

Computer Based Systems - Reston, VA

Developed PL/1 and COBOL programs for Bureau of Labor and Statistics.

Programs were developed to produce batch reports, update data on VSAM

files. Created adhoc programs using PL/1 or SAS, created JCL test and

production job streams, assisted junior level programmers in developing

programs and resolving technical issues.

09/1989 - 08/1990 IT Contractor

System House - Alexandra, VA

Developed PL/1, COBOL and SAS programs for the U. S Treasury Department's

Time and Attendance records system in OS/MVS and UNIX environment.

04/1989 - 09/1989 IT Contractor

Centel Federal Systems - Reston, VA

Maintained and created PL/1 programs for Call Forwarding system, operated

on System/88 machine.

09/1986 - 04/1989 Sr. Programmer Analyst

MCI - Pentagon City, VA

Coordinated SAS license renewals. By gathering, trouble shooting and

reporting SAS software issues, working directly with System Support and the

SAS Institute suitable resolutions were agreed upon. Developed an online

menu driven test system for MCI's billing network using, PL/1, SAS, CLIST,

JCL, VSAM files. The position required after hours (on call)

responsibility. Applied software changes to the front end production

traffic editor; a PL/1 application which converts Binary Coded Decimal data

in EBCDIC. Down stream COBOL programs utilize the output to assist MCI

billing systems in generating customer invoices. Developed applications

written in COBOL, Natural/ADABAS, SAS and Visual Basic Application. The

position also requires rotational primary On-Call Production support.

(Vincent Taylor, page 5)

02/1985 - 09/1986 Sr. Programmer Analyst

Electronic Data Systems - Rockville, MD

Developed an online menu driven invoice accounting system used to process

credit and charges for customers, produce hardcopy micrographics and

invoices for customers. Modified PL/G PC application to provide end users a

way of processing applications for low income rental properties. The

position required after hours (on call) responsibility. Also developed

software using, PL1, SAS, Easytrieve Plus, Basic, Oracle, COBOL and

Assembler in OS/MVS and UNIX environment.

06/1979 - 01/1985 Sr. Programer Analyst

IBM - Lexington, KY

Developed a monthly Pre-ship supplier vendor reporting system using, PL/1,

JCL. Wrote system modification requests; for end users to be submitted to

the Information System Department. Provided interface between end users and

technical consultants. Developed a Distribution Switch Data base using,

PL1/IMS-DC/DLI and JCL. Developed test data bases, extracted data from

production data bases and loaded the test database. Created IMS PSB

(program status blocks) and PCB (program control blocks). Created IMS

include member declarations and PL/1 source module declarations.

EDUCATION and CERTIFICATION

Eastern Kentucky University

BBA Business Management & Computer Information Systems, Richmond, KY

Houston Community College

Health Information Technology Certification, Coleman College for Health

Science, Houston, TX, April 2012

(Vincent Taylor, page 5)

American Health Information Management Association

CHTS-IM Professional Certification, March 2013

Tampa Learning Institute

Project Management Training Certification, June 2008

Studying for Project Management Professional Certification

SPECIALIZED EDUCATION AND TRAINING

Fundamental of Health Workflow Process Analysis and Redesign

Working with Health Information Technology System

Planning, Management and Leadership of Health Information Technology

Professionalism, Customer Service in a Health Environment

Networking and Health Information Exchange

Terminology in Health Care and Public Health Settings

The Culture of HealthCare

Team Dynamics

PROFESSIONAL MEMBERSHIP

American Health Information Management Association

Health Information Professionals of Houston, Texas

HIMSS Emerging Professionals Community



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