Sales Manager
Resume:
FEROZAAN SAID
EAST MEADOW, NY 11554
*******@***.***
EDUCATION
Rabia Balkhi University May 1994
• Bachelor of Science in Economics GPA: 3.5
• Relevant Coursework: International Economics, Statistics, Financial Accounting, Introduction to Marketing, Intermediate
Microeconomics, Intermediate Macroeconomics, Urban Economics, Ownership & Corporate Control
Kabul City High School May 1989
• GPA: 4.0
• Advanced Regents Diploma with Honors Ranked as top 10% of the student body
WORK EXPERIENCE
H&M Garden City, NY
Sr. Sales Associate/Beauty Advisor March 2011
Present
• Led team in weekly/monthly sale goals
• Greeted customers entering the store to ascertain what each customer wanted or needed
• Described product to customers and accurately explained details and care of merchandise
• Proven record of driving profitable sales through promotions and merchandizing
• Politely assisted customers in person and via telephone
• Answered product questions with up to date knowledge of sales and store promotions
• Conducted weekly walk through with the manager to discuss interior visual displays, including store window presentation
• Provided ongoing guest service, including giving fashion advice
• Maintained cleanliness and presentation of stock room and production floor
Jinn’s Apple Farm Westbury, NY
Owner Feb. 09 – Feb. 11
• Communicated with vendors regarding back order availability, future inventory and special orders
• Provided elevated customer experience to generate a loyal clientele
• Recommended, selected and helped locate and obtain out of stock product based on customer requests
• Scheduled weekly inventory pickups and deliveries with vendors
• Investigated and resolved customer inquiries and complaints in a timely manner and empathetic manner
• Dedicated to continuously improving sales abilities and product knowledge
• Assisted customers with food selection, inquiries and order customization requests
TJ Maxx Carle Place, NY
Sales Associate Apr. 07 – Feb.
09 •Greeted customers entering the store to ascertain what each customer wanted or needed
•Described product to customers and accurately explained details and care of merchandise
•Politely assisted customers in person and via telephone
•Recommended, selected and helped locate and obtain out of stock product bases on customer requests
•Answered product questions with up to date knowledge of sales and store promotions
•Conducted weekly walk through with the manager to discuss interior visual displays, including store window presentation
•Developed Reputation as an efficient service provider with high levels of accuracy
SPECIAL SKILLS & INTEREST
• MS Office (Excel, Power Point, Word, Publisher), Mac OS
• Fluent in Farsi
• Tennis, Traveling, Art, Reading
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