Achievement focussed business manager with over * years of successful
experience in Client acquisition, Business Development, Client Servicing
and Key Account Management for a wide range of financial products.
Strengths:
. Expertise with a wide variety of product category along with the and
relevant client/user base
. The full cycle of client acquisition - prospecting, follow up,
negotiation & closing the deal.
. Recognized leadership skills with ability to resolve problems, organize
work and manage Business / client relationships.
. In depth knowledge of financial products and wealth management.
. Strong team management skills.
Seeking a vertical shift into a Middle Management role
Proven Expertise
. Business development
. Channel & Dealer management
. Direct sales / Client acquisition
. Driving efficiencies
. Market Intelligence
. Key Account management
. Customer satisfaction/retention
. Wealth Management
. Team Leadership, Training and development
. Change Management
. Business partner relationships
. Communication and presentation skills
Core Competencies
Sales and Marketing
. Overseeing the sales and marketing operations, thereby achieving
increased sales growth.
. Driving sales efforts involving effective promotional activities,
product awareness with high potential clients for growth and
profitability.
. Maintaining MIS and rendering the same to all the levels of management
whenever required.
Business Development
. Analysing and develop new markets to drive volumes resulting in
augmented business.
. Developing prospective clients across sectors for deeper market
penetration.
. Studying markets to analyse trends and tracking competitor activities
and developing / fine-tuning the selling and the marketing strategies.
Key Account Management
. Build and Manage Internal/ External relationships involving all stake
holders and influential bodies.
. Managing pre and post activities to finalisation of deals for smooth
negotiation and & order processing.
. Develop compelling solutions to client Issues.
Team Management
. Leading, training & monitoring the performance of team members to
ensure efficiency in sales operations and meeting of individual &
group targets.
. Scheduling team assignments to achieve the pre set goals within time /
quality parameters.
KRA/ KPI across Career span
. Portfolio Management
. Achieve sales, revenue and profit objectives.
. Build synergistic networks to facilitate business.
. Lead generation, business prospecting, follow up.
. Client acquisition, closing deals.
. Drive growth and enhance market share.
. Penetrate markets, expand operations.
. Develop and manage the business partner network
. Inter and intra departmental coordination
. Manage products in liability and cross sell assets & insurance product
. Recruit train and develop frontline teams.
. Plan and execute product promotions.
. General administration; driving policy & procedure adherence
. Ensure customer delight, retain existing customers.
. Track competition and market trends.
. Establish and drive operational efficiencies
Career Highlights
Freelancer- DJ System Solutions - Chennai May 2013 to Till Date
. Computer & Laptop Sales and Service, Software updating and
Installation.
Manager - Relationship Manager - INDUSIND BANK LTD - Chennai Oct 2012
to May 2013
. Key responsibility of portfolio management for HNI / NRI accounts and
generating fee based revenue for bank.
Deputy Manager - Relationship Manager - HDFC BANK LTD - Chennai April
2011 to Sept 2012
. Key responsibility of portfolio management for HNI / NRI accounts and
generating fee based revenue for bank.
Assistant Manager, Relationship Manager - AXIS BANK LTD - Tuticorin & Karur
Sept 2008 to March 2011
. Handled client acquisition and portfolio management in addition to
driving fee based revenue.
Senior Sales Relationship officer - BARCLAYS BANK PLC - Chennai
July 2007 to Sept 2008
. Acquired new client relationships managed portfolios and handled
Banking Products such as accounts, FD and insurance.
Business Development Executive - ICICI BANK LTD - Chennai
July 2006 to July 2007
. Same responsibilities as above.
Early Career
Manager - THE WORLD REVIVAL MISSION - Chennai
Jan 2006 - July 2006
. In charge of administration and finance.
Marketing Executive - VILTEL COMMUNICATION [TATA Indicom] - Chennai
July 2004 to Jan
2006
Credentials
. B.E.S. (Electronics Science)
The New College, Chennai.
Personal Details
Date of Birth: 28th July.1984
Languages: English and Tamil
Contact: 994*******, 984*******, 044-******** I Email:
**************@*****.***, ***************@*****.***
V DILIP KUMAR
Business Development - Client acquisition - Relationship management