Customer Service Quality Engineer
Resume:
Erica E Labrie
Troy, MI *****
*******@*****.***
Objective: To obtain full-time employment in a fast paced growing
scientific or technical industry with emphasis on Industrial
Hygiene, Resource Management or Environmental Science.
Summary of qualifications:
Excellent skills in communication, technical writing, customer
service, and team leadership.
Background in Microsoft office, Arc GIS, R-Console, EQ internal
software
Education: Columbia Southern University Graduate Certification in
Industrial Hygiene Management Orange Beach, AL July 2013
Wayne state University Bachelors of Environmental Science
Department of Biological and Geological Sciences Detroit MI.
Graduated May 2010
Coursework: Ecology, Biology, Geology, Chemistry, Physics, Field
work, Environmental Law, Limnology, Contaminant Fates and
Transport, Calculus, Soils and Pollution Assessment, Mineralogy,
Hazardous Waste Identification, and Conversational German.
Work Experience:
Environmental Quality Company Detroit, MI- De-pack Technician/
Field Chemist (April 2011-August 2014)
. Classify and consolidate external and internal customer waste
streams
. Provide detailed documentation of waste streams according to
DOT, RCRA, OSHA, and EPA regulations.
. Generate WCR's, LDR's, and Manifests for timely customer service
and invoicing.
. Develop plans for cost reduction, reuse, and recycling of
hazardous waste on site and within the Depack program per
SOP's
. Minimize Health and Safety concerns via Continual Improvement
objectives
. Travel to customer sites to segregate, organize chemicals
according to DOT and RCRA
. Proficient in packing, labeling, profiling and manifesting
properly for distribution to appropriate disposal facilities.
. Ability to lead projects at customer sites.
. Identify, segregate and pack household chemicals at HHW
collection sites.
. Maintain Hazwoper, RCRA, Industrial Truck Certification, DEA
power of Attorney, and CDL B with Haz and Air Brakes
endorsement.
RTI International Contractor-Air Quality Engineer TEMP (May-July
2010)
. Collecting and Archiving Air Emissions Inventories
. Conducting interpersonal surveys
. Providing onsite technical support for NEXUS project
. Export Air Quality Data into Excel
Di Fratellis Shelby township, MI (2009-2011) - wait staff
Clinton River Watershed Counsel, Rochester Hills MI (volunteer)
. Ground water site assessments
. Retrieve ecological populations to measure diversity or health
of ecosystem
Wayne State University-Detroit MI (January -July 2010)
. Volunteer position for the Greater Detroit Commission at
Workers Row House, Corktown
. archeological assessment of geological and biological
phosphorous loads Additional Information:
Volunteer with Michigan Mineralogical Society, Clinton River
watershed Counsel, Wayne State Geology Club, Current TB Test
CDL-B with Hazardous Waste endorsement, DOT HM 126 Manifesting, 40
Hazwoper with 8 hour refresher, Powered Industrial Truck
certified, DEA power of attorney, Gas Cylinder training, Industrial
Hygiene Management Certification
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