Customer Service High School
Resume:
Madison Albamonte
th
***** ** ** ** *******, Fl 33322*954-***-**** *********@***.***
Objective
Highly driven individual seeking a position where I can learn and gain skills in marketing. I
thrive in both independent and collaborative work environments and have a strong passion for
excellence, integrity, and professional growth.
Competencies
Customer Service Presentation Skills
Strong Communication Skills Interpersonal Skills
Managing Multiple Priorities Community Involvement
Networking Skills Organization and Planning (Events)
Education
Bachelors of Business Administration (B.B.A.) Marketing
December 2013
Florida Atlantic University (FAU), Boca Raton
Bright Futures
The National Society of Collegiate Scholars
High School Diploma
May 2009
Piper High School, Sunrise, Fl
National Honor Society
Work Experience
Recruiter March 2014-Present
Aerotek Fort Lauderdale, FL
• Responsible for developing and executing recruitment strategy plans for multiple skill sets across
several industries including professional and commercial
• Conduct full life cycle recruiting to include the sourcing, screening, and selection of candidates
by utilizing different recruiting processes and strategies
• Deliver high quality candidates in a quick and timely manner to clients and hold regular meetings
and conference calls with managers to monitor performance.
• Post available openings online, with networking groups, social media and other local workforce
development agencies when necessary
• Maintain a high level of customer service in order to fully understand each organization and work
environment to ensure placing the perfect fit candidate, the first time, in order to save time and
money
• Utilize the Recruiter WorkSpace software to source candidates, document activity, and to
maintain a network and pipeline of candidates
Hostess/Server May 2010-Present
Quarterdeck Restaurant Sunrise, FL
• Provide excellent customer service
• Have knowledge of both food, beverage and specials menus
• Attempt to upsell food items and drinks
• Repeat orders to confirm and guarantee accuracy
• Relay food orders to the kitchen and ensure all are orders are delivered on time
• Deliver food and other items to guests in a professional and timely manner
• Display attentiveness to guests
• Help maintain a safe and clean environment
Retail Sales Associate (Key Holder) May 2008-
August 2010
Sirens/Urban Planet Sunrise, FL
• Assisted managers ensuring all rules and policies were implemented
• Supervised associates to generate daily sale goals by using effective techniques
• Displayed highly motivated customer service skills
• Encouraged upselling
• Aided to ensure a clean, safe and friendly work environment
• Made sure associates were well versed and provided excellent customer service
• Assisted managers with monies, safe and cash registers
• Supervised associates in the absence of managers
Member
South Florida Chapter August 2013-Present
Meeting Professional International (MPI) South
Florida
• Networking
• Advocacy for the meetings and event industry
• Provide compelling and educational content at interesting and appropriate venues
• Generate member business to business opportunities that promotes growth
• Create exciting and inviting events that facilitate connections
References available upon request.
Madison Albamonte
10920 NW 20th CT
Sunrise, FL 33322
********@***.***
To Whom It May Concern:
As a recent graduate of Florida Atlantic University, I am really looking forward to stepping out into the
real world. Although my experience may be limited, I am more than willing to put in the time and energy
needed to learn new things.
I am a hard worker, organized; possess leadership qualities all while maintaining a team player mindset. I
have excellent communication skills and I embrace learning new ideas and applying them to both work
and personal situations.
Thank you for your consideration. I look forward to speaking to someone further about this position and
hope to hear back soon.
Respectfully yours,
Madison Albamonte
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