Sales Customer Service

Dennis C. Becton

**** *** **** ***., **** Washington, Maryland 20744

347-***-****: DennisCBecton@ yahoo.com

Objective: A position in the insurance industry that focuses on sales, consulting and training.

Professional Summary:

Licensed Insurance Broker with extensive experience in life, health, property, casualty, and commercial

insurance. Highly motivated sales associated with client-focused customer service skills. Proven outside

sales ability and proven ability to manage, lead and train with focus on strategic marketing promotions.

Qualifications: Over ten years of experience as an insurance sales associate and manager.

• Experienced in management, interviewing and hiring, supervision, and training.

• High performances in sales and negotiations

• Knowledgeable in advertising and marketing

• Positive attitude, hard working and a team player

• Self-directed, results-oriented and ambitious

• Proficient with Microsoft Office

Work History

Allstate Insurance, Fort Washington Md., Sales Agent 5/2008 – Present

Sold various types of insurance to individuals and businesses. Developed new accounts, calculated

premiums, customized insurance programs and managed ongoing accounts. Obtained and provided

needed information when claims were made. Constant cold calling and outside business to business

sales.

Monumental Life Insurance, Fort Washington Md., Sales/Management 9/2000 – 5/2008

Managed and supervised staff of 10. Recruited, and trained agents in marketing and advertising.

Prepared reports. Increase staff’s income in 2006 by 12%.

Prudential Financial Services, Maryland, Sales/Management 10/1995 – 9/2000

Experienced and highly accomplished in financial planning and analysis. Successfully created sound

investment solutions and opportunities for clients. Exceeded quota of sales and services by 100 % for

three consecutive years; Was promoted within one year. Provided training and guidance to recruits and

conducted seminars and workshops.

Testimonials of Success

2007 Gold Award- Generated 45,000 sales credit per agent

2006 Silver Achievement Award- Generated 38,500 Sales credit per agent

1999 Property/Casualty Award – Generated 142 written policies

Chairman Round Table – Qualified for 4 consecutive years

Education:

Shaw University, Raleigh North Carolina, B.A. English

Michigan State University, Lansing, Michigan, Journalism 18 credit hours

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