Customer Service Administrative Assistant
Resume:
Genese Roberson
*** *********** ****** *** ******** MD 21040
******.********@*****.***
Objective: Seeking a career as a Customer Service Rep, and or Administrative
Assistant, which will allow me to meet new people, help others, and learn new
skills.
Professional Experience
Intake Coordinator
Epoch Counseling, Essex Maryland
40 Hours per week- Jan/2013 to Present
• Accurately maintained records of scheduled evaluations by coordinating
appointments
• Provided secretarial support by entering, formatting, and printing
information; organizing work; answering the telephone; relaying messages;
and maintaining equipment and supplies
• Maintained employee and client confidentiality by keeping human resource
and overall client information confidential
• Explained company personnel policies, benefits, and procedures to
employees or and or clients
Patient Service Representative
Advanced Radiology, Bel Air Maryland
40 Hours per week- June/2011 to November/2013
• Diligently performed receptionist duties such as answering phones and
providing office support
• Accurately scheduled appointments and maintained medical records
• Verified insurance and obtained preauthorization (as needed)
• Collected copayments and coinsurance (as needed)
Administrative Assistant
Profiles Placement Services Baltimore, Maryland
40 hours per week - February/ 2008 to May/ 2010
Answered phones in a professional manner
•
Successfully scheduled appointments
•
Coordinated and scheduled meeting
•
Prepared reports and maintained client data
•
Assisted Account Executives with implementing a more efficient interview
•
process
Administrative Assistant
Aeroteck, Baltimore Maryland
40 Hours per week- September/2006 to February/2008
Assisted with daily HR functions such as payroll and benefits
•
Successfully maintained company’s vendor accounts
•
Organized corporate meetings
•
Coordinated daily operation and handled office tasks e.g. correspondence,
•
shipping, and emails
Provided full office support such as filing, faxing and miscellaneous clerical
•
duties
Education
High School Diploma
Maryland Department of Education, 2008
Psychology, AA
University of Phoenix, 2009
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References Furnished Upon Request
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