Chris is an accomplished, certified, and result-driven professional with 14
years of experience in the IT Industry. During 10 of those years he served
as an IT Professional working in technical support roles (Network
Administrator & System Administrator) for major companies such as CNN, IBM,
& Union Pacific Railroad. Within the last 4 years, he has taken that
technical knowledge to become a top-notch Technical Recruiter that works
extensively to secure the right candidate for his clients. His primary
expertise is with infrastructure positions, but has solid experience
recruiting for software developers/architects. He has lead & trained jr.
recruiters on proven techniques to become successful recruiters and
sourcers. He will continue to be a hard-working, determined, recruiter that
will serve as a great asset for any organization.
TECHNICAL SKILLS
Technical Support/Help desk StaffASAP ATS
Microsoft Server 2000/2003/2008 AKKEN ATS
Microsoft Exchange 2000/2003 Maxhire ATS
Microsoft Office Suite Bullhorn Reach
Active Directory Boolean Searches
Social Media Sourcing (LinkedIn &
Twitter)
Unix Job Boards (ZipRecruiter, DICE,
Monster,
Symantec Backup Exec Careerbuilder, Indeed)
SAN/NAS Cold Calling
Remedy Ticketing System Employee OnBoarding
TrackIT Ticket System Leadership
Remote Desktop Technical Screenings
Remote Administrator DOD Contracting/Clearances
Cisco Wireless Attending TAG Events
Cisco VPN Resume Formatting
Technical Support/Help desk Reference Checks
EDUCATION/CERTIFICATIONS
Devry University - BA in Technical Management - Currently enrolled
Advanced Career Training - Networking Technology Certificate - 2001
A+ Certification - 2000
PROFESSIONAL EXPERIENCE
VECTOR Consulting
Contract Technical Recruiter
08/13 - Present
. Created and implemented recruitment strategies for different IT
positions. Leveraged online recruiting resources (LinkedIn, Bullhorn
Reach, Maxhire, & InfoGis) to recruit TOP candidates. Excelled at
productivity by submitting 50 resumes per month with a 25 - 30% ratio
of interviews. Managed the scheduling and logistics of all interviews
between candidates and hiring managers. Provided guidance and
leadership to a team of two (Jr. Recruiter & Sourcer). Ability to work
in VMS environments such as Fieldglass, Beeline & Covendis. Recruited
for SAP, Oracle DBA & Developers, SharePoint
Developers/Administrators/Architects, Data Analyst, System Engineers,
Network Engineers, Manager of IT Security, CIO, IT Directors, Business
Analyst, System Analyst, Cloud Architects, Application Packaging.
Industries Recruited: State Government, Federal Government (Clearances),
Financial, IT Consulting, Telecom, Insurance, & Offshore H1B
Universal Business Solutions LLC
Resource Manager
11/12 - 08/13
. As the primary recruiter for a small staffing agency. I completed full
life cycle recruiting of qualified candidates for commercial and
federal government clients hiring for Java/.Net/SQL Developers,
Solution Architects, Project Managers, Business Analyst, QA Analyst,
Salesforce Admin/Developers, & Apex Developers. Created training
documentation on the use of the AKKEN ATS web based application.
Developed a weekly schedule of networking events that should be
attended by Recruiter & Business Development. Completed full
interviews of potential candidates in person to qualify skills.
Managed the SHL testing software and administered skill test to
potential candidates.Trained Jr. Recruiter on successful proactive
sourcing for future positions
Industries Recruited: Telecom & Entertainment, Software Development
Companies
AllStaff Technical Solutions
Technical Recruiter
10/10 - 06/12
. Served as lead Recruiter responsible for full life-cycle recruiting
including, but not limited to, requirements gathering, initial
screening, scheduling interviews, hiring negotiations and preparing
offer packages for all skill sets within Information Technology (IT).
Skill sets recruited for included Systems Engineers, Desktop Support,
Project Managers, Functional Analyst, Administrative Support and
Network Engineers. Organized training of recruiters, led daily
meetings, and assigned requirements to specific recruiters. Recruited
cleared IT professionals with Secret, TS, TS/SCI, CI-polygraph and
full scope polygraph.
Industries Recruited: Federal Government, Telecom, Call Centers
IBM Atlanta, GA
Learner Support Help Desk
06/08-09/10
. Responsible for providing support to over 500,000 students via chat
sessions and remote support tools on accessing the virtual classroom
sessions. Assisting with Second life virtual world support and
setting up training sessions. Creating documentation on procedures
and policies of providing support to our students. Escalate problems
to appropriate teams based on established guidelines and procedures.
Research and resolve issue in a timely manner in accordance with
standards.
UNION PACIFIC RAILROAD Sacramento, CA
Systems Administrator
06/06-01/08
. Worked in fast paced office as the main support for the western region
for Union Pacific, which are approximately 500-600 users. Maintained
& supported Windows server 2003 (3 servers), active directory, IBM
Lotus Notes accounts, troubleshooting desktops/laptops and network
printers setup/configuration & Symantec BackupExec backup system. I
was responsible also for installation of Cisco 1200 series wireless
access points. Updated Tivoli Problem Management (ticket system)
according to request completed.
THE SALVATION ARMY Jackson, MS
2 Information Technology Coordinator
01/05-05/06
. IT support personnel assigned to the State of Alabama as the primary
technology coordinator. Installed & configured all LaserJet network
printers and imaged desktops/laptops for deployment. Setup fault
tolerance & backups at local locations on Windows 2000 servers.
Configured PDA Palm Treo cell phones for executives to receive
corporate emails.
JACKSON PUBLIC SCHOOL DISTRICT Jackson, MS
3 Network Analyst I
08/03-01/05
. Primary network analyst for 6 public schools within the district which
included about 300-400 users. Supported computer labs and clients
while using remote desktop, SMS, HP Openview and maintained Cisco
2500/3500 switches correcting duplex mismatches. Updated Remedy
ticketing system accordingly.
CNN/TURNER BROADCASTING Atlanta, GA
Technical Analyst I
06/00-04/03
. Worked in a large corporate Data Center creating accounts & assisting
newsroom users via telephone with technical support. Also assisted Sr.
Network Administrators with NOC Support and monitoring network
devices. Maintained UNIX terminals to complete system admin commands.
Maintained backups with Tivoli Storage Manager & unloaded/reloaded tap
drive. Resolved escalated issues from other IT departments in a timely
manner.
UNITED STATES MARINE CORPS Okinawa, Japan
Personnel Chief
05/95-06/99
. Served 4 honorable years of service working as personnel chief
supervising a 6 member staff. Responsible for approximately 850
service records & training staff members on procedures to complete job
successfully.
[pic]