Customer Service Administrative Assistant
Resume:
Vanessa Howell
** ** **** ****** *********, NY **421 H: 718-***-**** C: 646-***-****
*****************@*****.***
Summary of Qualifications
Excellent interpersonal and communication skills
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Profound ability to provide exceptional customer service
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Skilled in performing clerical duties in a timely manner
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Well versed in organizing files in chronological, alphabetical and numerical order
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Ability to lead and facilitate discussions and events
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Professional Experience
The Guyana Media Proprietors Associate Inc Greater Georgetown, GY
Administrative Assistant 07/11 – 07/12
Performed administrative functions, including duplicating informational and programs as required,
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typing letters, memoranda’s, and participating in official meetings
Monitored all field operations
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Prepared and purchased orders, invoices, and maintained office and supplies
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Completed monthly reports for final accounting of bank transaction reconciliation, income and
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expenditure records
Responsible for preparation of checks and documentation for payroll items
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The Guyana Oil Company Greater Georgetown, GY
Marketing Clerk 08/07 – 07/11
Prepared prepayment order, invoices and quotations for customers
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Responsible for placing advertisements orders for the company
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Posted both Lubricants and Maine products on a daily base
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Answered customer questions, and resolved customers issues
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Oxfam International GB Greater Georgetown, GY
Social Organizer 01/06 – 12/06
Responsible for Mobilizing for Disaster preparedness, and responses
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Mobilized for Health and Sanitation, Gender & HIV, Psychosocial Support and Community First
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Aid Trainings
Co facilitated training session on Disaster preparedness sand response
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Mathematics is Fun Greater Georgetown, GY
Secretary 10/03 – 03/05
Prepared and processed legal documents and papers, such as summonses, subpoenas, complaints,
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appeals, motions, and pretrial agreements
Mailed, faxed, or arranged for delivery legal documents to designated destinations
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Received and placed telephone calls
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Scheduled and made appointments
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Made photocopies of correspondence, documents, and other printed matter
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Drafted and typed office memos
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Education
St. John’s College Greater Georgetown, GY
General Academic Studies
University of Guyana Greater Georgetown, GY
Industrial Relations and Management Studies
Certificates
Communication and Effective Speaking & Writing Greater Georgetown, GY
Quickbooks, Peachtree and Point of Sale Accounting Greater Georgetown, GY
Microsoft Word, Microsoft Excel and Windows 2000 Greater Georgetown, GY
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