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Customer Service Representative

Location:
United States
Posted:
June 02, 2014

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Resume:

Shawn S. McClendon

**** ****** ***** *****: aceen5@r.postjobfree.com

Saint Louis, MO 63130 314-***-****

OBJECTIVE:

To obtain employment as a Janitor, where I can utilize my knowledge of cleaning and maintenance services in

accordance to the company’s policies and procedures.

EDUCATION:

St. Louis Job Corps Center, St. Louis Mo

High School Diploma

Specialized in Retail Sales

May 2002

EXPERIENCE:

Select Commercial Cleaning Services May 2010 to January 2014

Janitor

Vacuumed all rugs and carpeted areas in offices, lobbies and corridors.

Emptied, cleaned all waste containers and removed waste paper and garbage.

Disposing of garbage, including garbage collection and taking the garbage outside the building.

Observes safety standards and practices.

United States Postal Service January 2004 to March 2005

Casual Mail Handler

Bundle, label, and route sorted mail to designated areas depending on destinations and according to

established procedures and deadlines.

Distributed incoming mail into the correct boxes or pigeonholes.

Dumped sacks of mail onto conveyors for culling and sorting.

Loading and unloading mail trucks, sometimes lifting containers of mail onto equipment that

transports items to sorting stations.

Citi Mortgage September 2003 to September 2004

Post-Closing Imaging Clerk

Prepared all documents from the closing package to be scan.

Uploaded all closing documents to the loan software program.

Completed files to Info Access for all banks.

MCI WorldCom

Customer Service Representative September 2002 to September 2003

Retrieving and analyzing usage of the customer’s long distance plan.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;

implementing solutions; escalating unresolved problems.

Collected payments on past due bills.

COMPUTER SKILLS

Proficient in Microsoft Office Suite and Banner.



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