Customer Service Sales

Earl Smith IV

***** *. ******** **. **** #***

Houston Tx. 77099

(832) 863 - 9591

**********@*****.***

OBJECTIVE: Highly experienced candidate with a comprehensive knowledge of

challenges within the position. Seeking an opportunity to apply acquired

skills in a management/sales or customer service position, and add value to

the organization. Has demonstrated ability to apply technical knowledge and

skills quick and efficiently. Maintains excellent communication and

multitasking skills. Possesses a strong problem solving outlook with a

business focus.

SUMMARY OF QUALIFICATIONS

Offers 2+ years of management/sales experience.

. Offers 7+ years of experience transporting product and materials for

various industries over the road and locally.

. Recognized for ability to plan, organize and coordinate priorities in

an expedient manner.

. Personable and professional with a strong customer service focus.

. Possess a strong work ethic and excellent driving record. (Smith

system training)

. Experienced driving a broad range of commercial trucks that include

van and reefer trailers, as well as 30 ft. bobtail trucks.

PROFESSIONAL EXPERIENCE

J.B. Hunt Transport April 2010 - September 2011

D.C.S. Driver

. Operation of both 18 - wheeler and bobtail vehicles.

. Responsible for transporting goods for top retailers.

. Manage time sensitive local deliveries in residential

neighborhoods.

. Responsible for installation of high value appliances and other

product.

. Responsible for loading and unloading trailers when needed.

. Constant dispatch communication; federal logbook maintenance.

Covenant Transport July 2009 -

February 2010

O.T.R. Driver

. Operate an 18-wheeler transporting freight over the road.

. 1st seat in a 2 man unit responsible for making load is safely

transported.

. Adhere to D.O.T. regulations and compliance

Rent- A- Center Service Department March 2008 - May 2009

Shuttle Driver

. Operate an 18-wheeler to transport furniture, appliances and

electronics

. Provide prompt and courteous service to residential and commercial

accounts.

. Assist with loading and unloading of product

USA TRUCK February 2008 - February 2009

O.T.R Driver

. Operated a semi-trailer to transport finished goods, parts and

materials.

. Reviewed transportation and shipping tags to verify delivery and

inventory accuracy

. Adhered to DOT regulations

Walgreens January 2004 - January 2006

Assistant Manager

. Supervise product inventory; verify quantity and quality of products

received.

. Perform daily safety and temperature audits adhering to standards set by

the Board of Health.

. Efficiently managed employee work schedules to ensure proper coverage

. Addressed HR related issues

. Supervised all daily functions of store activity to ensure customer

satisfaction.

. Responsible for store inventory, bookkeeping and payroll

Houston Community Call Center January 2003 - December

2003

? Formally market financial products to potential consumers as well as

provide information on new products and services.

? Provide effective and timely resolution to customer inquiries.

? Deliver world class customer service to increase customer satisfaction

and loyalty.

CERTIFICATIONS

Commercial Drivers' License 2007

EDUCATION:

General Equivalency Diploma 2002 Texas Southern University 2004

PROFICIENCIES: 10 key, Texlon, Microsoft Word, Typing: 35 WPM, Copier, Fax

Machines, Communications Equipment

Contact this candidate