Sales Marketing

Q.

Jhoana

Garcia

**** ************

Boulevard

Dallas

Apt#1311,

TX

75206

Phone:

972-

679-

7221

E-

mail:

aceelf@r.postjobfree.com

Marketing

and

Sales

Experience

February

2014-

July2014

Brand

Ambassador

-

XSELL

Technologies

–

Richardson,

TX

Interact

through

online

chats

with

customers

and

sales

prospects

to

provide

excellent

services

and

ensure

§

customer’s

satisfaction

for

AT&T.

Respond

to

inquiries

in

a

timely

fashion

and

answer

questions

on

available

stock

and

product

performance

§

and

develop

sales

strategies

and

determine

sales

forecast

and

projections.

Maintain

up-

to-

date

knowledge

about

product

information

and

promotions

with

AT&T.

§

Market

Research

Intern.

-

Baxter

Corp

–

Panama

City

May

2012

–

Aug

2012

Researched

and

wrote

marketing

and

feasibility

reports

concerning

new

business

opportunities

in

the

§

Caribbean.

Conducted

in-

depth

data

analyses

of

the

niche

market

using

questionnaires

and

country’s

data

analysis.

§

Created

market

assessment

and

presentation

of

South

and

North

Caribbean

countries

market

potential.

§

Sales

Associate

-

Charlotte

Russe

–

Frisco,

TX

Sept.

2010

–

Dec.

2010

Maintained

outstanding

customer

service

as

per

company

standards.

§

Generated

sales

and

organized

merchandise.

§

Greeted

customers

and

determine

what

each

customer

wants

or

needs

were

and

recommend,

select,

and

§

help

locate

or

obtain

merchandise

for

the

customer.

Customer

Service

-

Lean

Radar

Corp

–

Miami,

FL

June

2008

–

April

2009

Solved

customer

complaint

about

products

on

a

needed

basis.

§

Managed

marketing

content

for

website

as

well

as

organize

and

manage

commercial

and

marketing

§

events.

Described

products

and

explain

use,

operation,

and

care

of

to

customers.

§

Education

B.A

Marketing

and

Global

Business

-

University

of

Texas

at

Dallas.

Richardson,

TX

May

2014

Study

Abroad

-

Universitat

de

Jaume

I.

Castellon

de

la

Plana,

Spain

December

2013

Associate

of

Arts

-

Collin

County

Community

College.

Frisco,

TX

May

2011

Memberships

&

Affiliations

Risk

Management/Public

Relations

–

Alpha

Gamma

Delta

Women’s

Fraternity

§

Member

-

American

Marketing

Association

§

Member

-

UNICEF

at

UTDallas

§

Additional

Work

Experience

Front

Desk

Receptionist

-

University

of

Dallas

at

Texas

–

Richardson,

TX

Sep.

2011

–

Aug

2013

Effectively

supported

with

calls

management

for

increase

student

rate

satisfaction.

§

Ensured

that

papers

and

forms

are

in

order

and

fulfill

requirements

for

Payroll

and

Procurement.

§

Welcomed

visitors

by

greeting

them,

in

person

or

on

the

telephone;

answering

or

referring

inquiries.

§

Handled

company

inquiries

and

distributed

mail,

as

well

as

filled

and

maintained

office

records.

§

Computer

and

Language

Skills

Fluent

in

Spanish

and

English.

§

Mastery

of

Microsoft

Office

programs

(Word,

Excel,

PowerPoint)

and

AdWords

§

Ability

to

work

with

several

operating

systems,

including

Windows,

Mac

OSX

and

Linux.

§

Contact this candidate