Project Manager Sales

Cover Letter

Mr. Besenyei has been in the Information Technology industry for more than

twenty five years, having experience in applications, infrastructure

hardware and software, infrastructure diagnostics, infrastructure

management, Project Management, Data Center Management, and the Storage

Architectures of a range of Open Systems and Mainframe Storage platforms

including EMC, HDS, STK, SUN, IBM.

Mr. Besenyei has had the advantage of watching the industry grow from

Mainframes to Open Systems. He has the advantage of having worked as both

a lead technician (Successful Diagnostician and Operating System level code

author) and a lead Architect with several vendors and consulting firms.

Over the past decade, Mr. Besenyei has been focused on Enterprise and SMB

Clients. Mr. Besenyei has had the advantage of working with HDS, STK, SUN,

IBM, NetApp, HP and EMC's storage platforms. The technologies that Mr.

Besenyei has knowledge of include storage virtualization (both platform

based and external - HDS, EMC, IBM, NetApp), Remote Copy technologies (IBM,

EMC, HDS, NetApp), Storage Tiering (SSD, High Speed SAS and Capacity SAS),

and clustered storage technologies such as Isolon.

As a Solutions Architect and Project Manager, Mr. Besenyei has had the

advantage of interacting with both large enterprise and SMB infrastructure

operations and then seeing how each enterprise chooses to utilize various

architectural approaches. In support of clients, He has developed solution

architectures, total cost of ownership studies, RFP responses, performance

studies, Data Center moves and Data Center planning.

Mr. Besenyei has mature technical skills, interpersonal skills,

presentation skills, communication skills, diagnostic skills, and

management skills. He is experienced in surveying and understanding the

internals of a datacenter as well as addressing upper management about the

relationship between IT and the business issues of concern to them. As a

result, Mr. Besenyei has the perspective, experience and skill to lead out

as a Manager, Project Manager, or Solutions Architect.

Resume

Summary of Qualifications

Highly Effective IT Technologist with strong Project Management and Systems

Engineering experience meeting the customer's requirements and managing

marketing, sales, support and professional services projects. Demonstrated

success in managing successful projects and difficult issues at customer

accounts. Experienced in Enterprise Servers, Cloud Services, Storage,

Encryption, SAN, WAN, Backup, Recovery, Networking, Operating Systems, Data

Migrations, Performance Tuning and Capacity Planning. Outstanding

presentation and communication skills.

Project Management & Pre-Sales Technical Expertise

Experience Enterprise Configuration issues

Project Management

Issue Resolution Management Storage Subsystem Deployment

Customer Relationships Modern Storage Subsystem

Presentations, Proposals, RFPs, Concepts

RFQs Pre-Sales VTL, De-Duplication, BCDR

Maintain High Level of Customer SAN & NAS Infrastructure

Satisfaction Concepts

Product Sales Training SAN Configuration & Performance

New Product Roll-out Team Issues

Operated on the Local, Regional Tape Subsystem Concepts

and National levels - Automated and Virtual

Open Systems Operating Systems

Remote Replication -

Data Transfers (short and long

distance)

Thin Provisioning

Virtualization

Encryption

Cloud Concepts - SaaS, IaaS

MS Project & Project Workbench

Experience

Data Migrations - HDS, EMC

Product Experience

EMC - Symetrix DMX, VMAX, VNX, VBLOCK, RecoverPoint, Avamar, Data Domain,

EDL, DLm, EMC Data Assessment Workbench tools, Data Migrations

HDS - USP, USP-V, VSP, AMS, HUS, TrueCopy, HUR

Fujitsu - ETERNUS Storage Platforms (DX8000, DX400, DX60/80/90, CS800, CS-

HE and UDS)

STK - Midrange Storage, Rebranded SL8500, SL500, VTL, VSM

IBM - Protectier, Midrange Storage, VTS

Quantum - Deduplication (DXi series), Tape Libraries

F5 - Application Delivery Controllers

Career Progression

FusionStorm - Newington, CT Jan 2012 - Mar 2013

STORAGE SOLUTIONS ARCHITECT

Hired as part of FusionStorm's Storage Sales Support group for the North

East. Responsibility to assist New England Account Executives with storage

sales.

. Strong focus on EMC and VCE based storage, Backup and Recovery,

Encryption, Deduplication.

. Architect solutions for customers. Solutions centered around EMC

products such as VMAX, RecoverPoint, VNX, DataDomain, Isolon.

. Pre-Sales Certifications: EMC, Symantec

. EMC Tools experience - Data Assessment Workbench tools (FSA, DDA)

FusionStorm - Newington, CT Jan 2012 - Mar 2013

STORAGE ARCHITECT

Hired as part of Fujitsu America's Storage Sales Support group for North

America. While based in the New England area, responsible for assisting as

needed nationwide.

. Strong expertise with data deduplication, NAS appliances and gateways

as well as traditional block based storage.

. Activities include customer visits, presentations, RFPs,

configurations and sales support.

. Crafted boilerplate for RFP responses.

AT&T Sub from Epitec - New Haven, CT Oct 2010 - Jan 2011

STORAGE ADMINISTRATOR

Hired on contract to perform open systems storage administration.

Responsible for EMC Celerra, EMC Clariion,, Data Domain and Netbackup

administration tasks.

Forsythe Solutions Group - Dedham, Massachusetts Apr 2008 - Sep 2009

STORAGE ARCHITECT

Hired as part of Forsythe's building its New England presence.

Responsibilities were to architect solutions to customer's storage

requirements using EMC storage and Forsythe professional services.

. Managed a successful project to move backup and disaster recovery from

tape to disk.

. Recognized for outstanding knowledge in the backup and recovery space.

. Address customer's storage issues by offering them customized

solutions that take advantage of new storage architectures and

technologies such as Symetrix DMX, De-Duplication, NAS, SAN,

RecoverPoint, VTL, SRDF, etc.

. Developed technical knowledge of Data Domain, Sepaton, Quantum and

Diligent solutions de-duplication solutions.

. Developed detailed knowledge of various vendor's storage solutions

such as EMC, IBM, Quantum, HDS, HP, and others.

. Certification attained with EMC and HDS.

STORAGETEK / SUN MICROSYSTEMS - East Hartford, CT Jul 2004 - Aug 2007

CONSULTING SYSTEMS ENGINEER

Brought on to provide Technical Sales Support across a broad range of

storage products and to develop personal relationships with customer

technical management and staff to facilitate product sales.

. Recognized for outstanding customer relationships and understanding of

customer problems and issues.

. Applied years of technical experience, communication skills and

management skills to direct successful technical solutions for

customer requirements that resulted in sales.

. Assigned to important accounts such as Pfizer, Aetna, St Paul

Travelers, CSC and IBM BCRS.

. Strong knowledge of Encryption, De-duplication Appliances, VTL,

Storage Virtualization, Data Migrations

Keane Consulting - Rocky Hill, CT Jul 2003 - Jun 2004

PROJECT MANAGER

Project Manager of a Software Rationalization project for a major

pharmaceutical firm after a merger. The project ran to completion and was

well received by the client.

Hitachi Data Systems - West Hartford, CT Jan 2001 - Mar 2003

CUSTOMER SUPPORT AND SERVICES DISTRICT MANAGER

Selected to supervise a nine-member team responsible for daily customer

contact, ensuring timely issues resolution and driving new business for a

company specializing in enterprise class computer storage subsystems

(mainframe and open systems).

. Maintained contact with customers on a daily basis ensuring high level

of customer satisfaction.

. Gained reputation as a constructive mentor and manager with a

consultative posture and a successful track record of building and

developing strong teams as well as fostering vibrant work

environments.

. Successfully managed project teams composed of internal and 3rd party

engineers to diagnose and fix difficult SAN and remote data transfer

issues. These projects typically ran from four weeks to many months

and required project management skills to keep the participant's level

of effort high and on track. Efforts included SAN problem

resolutions, Remote Data Transfer management and Data Moves from one

Datacenter to another while minimizing application impact and

downtime.

. Managed data migration from Middletown, CT datacenter to Minneapolis,

MN datacenter.

. Managed data migration from Middletown, CT datacenter to Hartford, CT

datacenter.

Systems Management Associates - New York, NY May 2000 - Dec 2000

PRACTICE MANAGER

Brought on to manage product deployment projects, manage customer issues

and oversee consultant development for a small startup consulting firm.

. Credited with enhancing company credibility through expert handling of

customer relations and extensive knowledge of systems management

processes and procedures.

. Responsible for several simultaneous Systems Management Projects

involving the planning and implementation of extensive third party

systems management tools at customer accounts.

. The firm was forced to close due to the economic conditions at the

parent company, Interactive Futures.

Reader's Digest Company - Pleasantville, NY Apr 1999 - May 2000

SENIOR TECHNICAL MANAGEMENT

Recruited to supervise a 17-member technical staff charged with management

of all S/390, UNIX Operating System and Data Base Administration technical

resources.

. Project managed Y2K readiness efforts of the infrastructure teams

. Project managed large staff to accomplish two data center moves from

Europe to the US..

. Orchestrated the implementation of enterprise system upgrade and

rollout processes in UNIX environment.

. Project managed the re-design, vendor selection and implementation of

systems management software tools for UNIX servers in order to

automate command and control of a growing UNIX environment.

Amdahl Corporation - Hartford, CT May 1978 - Apr 1999

SALES & MARKETING SUPPORT SOLUTIONS SPECIALIST

Promoted to champion S/390 Mainframe product line for North American

market. Served as Principal Management Consultant in Professional Services

Group.

. Applied thorough understanding of MVS internals, creativity and

specialized operating system diagnostic capabilities to design and

write a sales winning intersystem communication subsystem that was

also adopted for use in company's Sunnyvale Data Center.

. Selected in recognition of outstanding presentation style and

exhaustive understanding of mainframe product architecture to

spearhead the announcement of new mainframe products.

. Empowered company with effective sales tool by launching a web page to

consolidate all Sales Support and Marketing Materials.

. Pioneered and provided Project Management for the specification of a

Systems Management Architecture project for Reader's Digest. It was a

$1,000,000 project that ran for 8 months and finished on time, under

budget and was deemed an outstanding success.

Marketing Support Manager

Chosen to lead a team of Marketing Systems Engineers collaborating with

Account Executives to sell Amdahl Mainframes and DASD equipment. Served as

Regional Product Manager for Mainframe Processors and MVS Regional Software

Specialist.

. Highly sought after for exceptional presentation skills, technical

expertise and superior customer relations skills.

. Recognized for keen ability to understand customer objectives and

consistent success in selling to those objectives.

Recognition

. 1984 - 1998 Amdahl 101 Club most years

. 1984 & 1992 Amdahl Summit

. 1992 Marketing Support Manager of the Year

Education

Andrews University - Berrien Springs, Michigan

Bachelor of Science, Electrical Engineering with a Minor in Mathematics

Success Stories

Reader's Digest - PMO for Open Systems Management Automation

Reader's Digest asked Mr. Besenyei, a Project Manager for Amdahl, to head

up a project to automate the management of their Open Systems platforms.

At that time, there was no central operational control over the open

systems platforms that departments had decided to move into the data center

to take advantage of 24x7 operational control. Our service consisted of

several phases;

. Vision Definition for Open Systems Operational Automation,

. Vendor competition,

. Vendor selection,

. Build of a Project Plan,

. Execution of the project plan.

At every step the customer was brought into the process to certify vendor

selection and subsequent plans. During the process, members of the PMO

attended regular departmental meetings to take every opportunity to

communicate the vision, the plan and the progress as well as hear and

respond to any objections from key stake holders.

The project resulted in an operational environment with automation in place

to control open systems production and to alert operations when problems

were detected. This also included a help desk revision with processes to

alert management when issues were not handled in the appropriate manor.

The project was finished on time and under budget.

Reader's Digest- PMO for Y2K Remediation

In preparation for the turn of the century, all of the infrastructure

software had to be remediated and certified as Y2K compliant. As a result

a project was launched that Mr. Besenyei directed as the Director of

Infrastructure Operational Software. This included identification of

current release levels, developing plans to upgrade to compliant release

levels, testing newly installed release levels and then planning to roll

the compliant software into production. This was an effort that included

17 staff members, over a six month period. The effort was a resounding

success and no issues were encountered New Year's Eve as the clock struck

midnight.

Reader's Digest - PM for Data Center Consolidation Project

As the Director of Infrastructure Operational Software, Mr. Besenyei also

served as the project manager in the US for the effort to fold the European

data centers into Pleasantville, NY. The effort included the entire 17

member staff and lasted many months. Two data centers had to be merged

into Pleasantville, NY while showing no significant disruption to service

on either side the Atlantic. There were many obstacles to surmount that

included duplicate tape labels, dissimilar software platforms, data

transfer with no loss of consistency and minimal downtime, operational and

support staff education on the European platforms, development of a

detailed project plan, managing to a deadline, and final cutover. In the

end both datacenters were successfully folded into Pleasantville and

brought up with almost no downtime.

General Electric - Team Lead for Amdahl on Data Center Consolidation

GE decided to consolidate their 27 datacenters into a Mega Center in

Cincinnati, OH. This involved the identification of the hardware, and

workloads being run in each datacenter. The effort included the

measurement of the workloads and then the design of hardware to receive the

moved workloads. As the manager of this effort Mr. Besenyei was

responsible for heading up the Amdahl engineering team working on this

effort. This team consisted of engineers from various US locations. The

result was an outstanding success and resulted in Mr. Besenyei being named

US Manager of the Year.

Citizen's Bank - Design Tape to Disk Migration

While at Forsythe Mr. Besenyei drew upon his knowledge of StorageTek tape

libraries and EMC Disk Library (a device that simulated a tape library with

disk) for mainframe to define the movement of all tape volumes to several

EMC DLm devices. The design included the sizing of the environment and

then the design of redundant copies of the tape volumes in an alternate

datacenter and SunGard. Mr. Besenyei identified and managed a third party

company with the necessary software to move the volumes from real tape

volumes to simulated tape on disk in a non-disruptive manor while

production continued. The project was a success.

Recommendations

"Bill brings together a wealth of technical knowledge and great customer

relationship skills to inspire confidence in both customers and business

partners. He was able to simultaneously look out for the interests of his

partners, his company and his customers, without compromising anything. His

abilities make him a valuable asset to any technical sales team." October

29, 2009

Matthew Stoller, Senior Systems Engineer, Quantum

was with another company when working with Bill at Forsythe Solutions Group

"Bill was instrumental in unseating an incumbent within a new customer by

learning the customers' business, technology and operational objectives. By

completely this task, Bill was able to provide a technology road map which

was designed to grow within the companies business and operations

objectives. My customer was extremely impressed that Bill took the time to

learn and understand the project objectives providing alternatives to

minimize risk to the companies' infrastructure. It was a pleasure to work

with Bill and I would not hesitate to partner with him in any of my

customers now or in the future." October 28, 2009

Mark Hawkins, Account Manager Orange, CT, Forsythe Solutions Group

worked with Bill at Forsythe Solutions Group

"Bill has a great understanding of the high technology marketplace and his

customers. I believe Bill would be an asset to any company as he is

knowledgeable, detailed, and is great with customers and colleagues."

October 26, 2009

Gerry Tsukahira, Consulting Systems Engineer, Hitachi Data Systems

worked with Bill at Forsythe Solutions Group

"Bill is customer focused and takes the time to understand the real IT

issues and concerns they are confronted with in the marketplace. He is

collaborative in nature and is willing to share and explore multiple

solution sets in order to identify what will be best suited for his

customers." October 23, 2009

Roland Hudon, Solution Architect, Forsythe Solutions

worked with Bill at Forsythe Solutions Group

"I worked with Bill at StorageTek before and after the Sun acquisition.

Bill is a true industry veteran with a wealth of knowledge rarely seen. It

was a pleasure working with Bill and I hope to have the opportunity to do

so again." November 5, 2009

Larry Irvin, Account Executive, Sun Microsystems

worked directly with Bill at Sun Microsystems, Inc.

"I worked with Bill at STK/SUN and Forsythe. Bill is the epitome of a SE.

Bill is dedicated, stalwart, detailed, loyal and one of the best SE's I

have worked with. I highly recommend Bill and would enjoy being on his team

once again." October 26, 2009

Jack Kennedy, Consulting SE DMA, Sun Microsystems/STK

worked with Bill at Sun Microsystems, Inc.

"Bill was always very helpful coming up with creative solutions to our

problems. I knew I could count on him for good advice." October 23, 2009

Top qualities: Personable, Expert, Creative

Conrad Macina

hired Bill as a IT Consultant in 2005

"I worked with Bill as a Senior Storage Consultant in his role as a Systems

Engineer at Sun. Bill was always easy to work with, very knowledgeable

about his customers environments and requirements, and a great team player.

I highly recommend Bill in any storage related customer facing role."

October 23, 2009

Stephen Lavin, IT and Storage Consultant, Sun

worked with Bill at Sun Microsystems, Inc.

"I had worked with Bill for a around 3 years and have found Bill to be

dedicated, detail-oriented and had an indepth knowledge of his subject

matter related to our companies business. Bill always went that extra mile

to satisfy his customers as well as his co-workers." October 17, 2007

Diana Camp, Systems Engineer, Sun Microsystems

worked directly with Bill at Sun Microsystems, Inc.

"Bill and I worked in the same Pre-sales storage group for almost 3 years.

While there, Bill not only provided excellent service for the product sets

and customer base that he supported, but was also a senior resource that I

depended on to provide for the expertise for the broader product line that

I did not have the background to handle, His knowledge level was high, and

his attention to detail guaranteed that the customer always received the

best we could provide. Exactly what I have come to expect from a senior

technical resource." December 16, 2009

Mark Mann, Storage Architect, Sun Microsystems, Inc

worked directly with Bill at Sun Microsystems

"Bill is one of the best engineers I have had the priveledge to work with.

Combining architecture level skills with writing and people skills - he is

a true professional. I also enjoyed working with Bill because he is a

'gadget' guy and deploys technology as tools. In addition, Bill is a

gentleman." February 13, 2009

Peter MacDonald, Consulting Systems Engineer, StorageTek

worked directly with Bill at Sun Microsystems

"Bill is one of the best that I've worked with in both pre-sales and post-

sales support situations. He is a professional who always strikes the right

balance between customer requirements and the reality of delivering. Bill

is yet another example of what we found in "In Search of Excellence" and

the Amdahl tradition of ... a customer's problem is our problem."

Peter Foye, Director, North American Server Sales Support, Amdahl

Corporation

worked directly with Bill at Amdahl

"Bill was an excellent technical sales support engineer well-liked and

respected by both our customers and our sales force." November 18, 2009

Anne Cawley, Director Corporate Systems Engineers, Amdahl Corporation

managed Bill at Amdahl Corporation

"I have known Bill for the past 25 years. I have worked with him as a

colleague, for him as my manager for a short time and twice Bill has been

my technical contact while I worked at CIGNA and he worked for vendors, STK

and Forsythe. Bills technical skills, experience and understanding are

second to none. He is quick and eager to pick up new technologies and

evaluate them in the light of his years of experience witnessing the

evolution of IT. Those years allow him to understand not just how things

are done today but, more importantly, why they are done that way, how we

got here, what has and has not been tried and worked in the past. Bill has

very good communication skills and presents himself professionally in a way

which invites confidence. He articulates complex technical concepts

effectively for both technical and non-technical listeners. Bill is

extremely versatile and I cannot think of any area in IT for which I would

not recommend him." November 2, 2009

Ray Hooper, Infrsatructure Engineer, CIGNA

worked directly with Bill at Amdahl Corporation

"I've had the pleasure of working closely with Bill during my tenure at

Amdahl and Keane. As my Director at Amdahl - Bill brought great energy,

innovation and client focus to our team. He built and enabled a very

successful technology support group where we lead the country in client

success and satisfaction. His knowledge and experience in Enterprise

Storage solutions is unmatched, as he assisted volumes of companies with

their transformation and management of storage technogy systems. Bill is a

team player and brings an atmosphere of collaboration to everything he

engages. I recommend Bill without hesitation. Bob Warner" October 30, 2009

Robert E. Warner, Director of Sales - Desktop Services, Amdahl

worked with Bill at Amdahl Corporation

"Early in my career I had the opportunity to work for Bill. I learned a

great deal from him about technology and its use in Enterprise customer

environments. Bill is a highly intelligent individual who is able to

communicate very effectively the benefits of technology and how it relates

to a particular customer environment. He is a trusted advisor to his

employees and his customers." October 28, 2009

Carl Mancuso, Consulting Services Director, Amdahl Software Group

reported to Bill at Amdahl Corporation

"Bill is extremely technical and will do what is necessary to stay current

on pertinent technologies. He also was responsible for managing pre- sales

Systems Engineers and contributed to the region over achieving quotas for

several years running. He works very well in creating relationships with

clients to the mutual benefit of both entities. He would be a welcome

addition to any enterprise or sales organization." October 27, 2009

Rick Kane, Regional Sales manager, Amdahl corp

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