Quality Assurance Sales

Marcus D. Scroggins, Jr.

*** *. ********** *****, *******, CA 310-***-****

Email: ****************@*****.***

EDUCATION

Marist College Poughkeepsie, New York

B.S. in Business Administration August 2005 –May 2009

EXPERIENCE

Southern California Edison Pomona, CA

Business Analyst May 2011- August 2013

• Promoted within one year of initial hire

• Compiled a monthly Engineering Timesheet Report (ETR), through SAP and BEx Analyzer, designed to analyze

the recorded timesheet labor (actual) versus the budget forecast to ensure groups were billing appropriately based

on the work and forecast. The ETR allowed managers to validate labor and eliminate inflated costs.

• Processed the vetting and approval for vendor drawings necessary for the completion of substation development

and planning.

• Exhibited exceptional service through various communication outlets to maintain customer relations and resolve

conflicts/issues involving internal and external SCE vendors.

• Constructed bi-weekly presentations to meet monthly goals and improve work procedures.

• Developed training materials and created templates.

• Recommended updates and changes, created detailed flow charts outlining workflow processes.

• Utilized SAP in the creation of daily service entry sheets (SES) to enable payment processing.

• Gathered, compiled, and analyzed vendor invoice data to create accurate quarterly and year-end budget reports.

• Effectively managed stress endured by the team in a fast-paced environment, while engaged in continuous

learning.

K3 Hauling and Grading Atlanta, GA

Project/Marketing Manager November 2009 – May 2010

• Managed and facilitated all office, field and sales activity.

• Increased client base by 200% by developing and implementing a creative sales/promotion strategy.

• Developed and implemented business and marketing plans.

• Maintained a safe, conscious work environment in compliance with Occupational Safety & Health Administration

(OSHA) guidelines

• Implemented a quality assurance system, which allowed the company to cut costs and operate “in the green”.

Urban Compass Los Angeles, CA

Facilitator/Director July 2010– April 2011

• Developed and implemented state-standard based lesson plans; enhanced students' higher order thinking skills.

• Simultaneously managed multiple projects/activities.

• Organized and facilitated collaborative/cooperative learning groups.

• Implemented and instructed students in conflict resolution strategies.

SKILLS

Technical

• Advance in Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook);

• 40-50 WPM

• Microsoft Windows Operating System

• SAP (General Ledger System)

Interpersonal

• Outstanding listener

• Analytical skills

• Superb oral and written communicator

• Goal oriented

• Team player

Contact this candidate