ADDRESS: **** *. ********* ***. ***. ***,
Chicago, IL 60641
Telephone: 630-***-****
E-mail:
aceei3@r.postjobfree.com
CAREER OBJECTIVES: Secure a position that will
effectively use my skills in
technology, management and a
commitment to excellence while
allowing me to grow and expand my
knowledge.
EDUCATIONAL EXPERIENCE:
Western Michigan University; Kalamazoo, Michigan - BA in
English/Communications Media
Graduated 6-96 (3.5 GPA)
Substitute Teacher's Certification - U46 School District (Number: 2196078)
Valid 7/11/2005 - 7/11/2009
COMPUTER EXPERIENCE:
Proficient in the knowledge and use of most standard computer applications
in the following areas:
Systems Applications & Server Programs; Microsoft Exchange, Lotus
Notes R5, JD Edwards, AS400, Active Directory, SMS deployment,
Altiris, SAP, VPN, Remedy, Clarify/Bits, Vmware, EMC Avamar, BES
Server, Print Server, Microsoft Office (Outlook, Word, Excel, Visio,
Project), Adobe Photo Elements
Certified to Teach: Microsoft Word, Microsoft Publisher, Microsoft
Excel, Microsoft PowerPoint, Microsoft Outlook
Microsoft Certifications: MCSE, A+ Certified, Exchange Administrator,
Microsoft Certified Trainer,Microsoft Certified
Professional and Lotus Notes Administration vR5,
Shared Management Server
Management Experience: Managed vendors at all previous jobs; at
Siemens Medical managed a team of 6, at Timberland
managed a team of 14
All aspects of management; hiring/firing, reviews,
budgeting, projects, etc
WORK EXPERIENCE:
Baker & Mckenzie - (System Administrator)
Chicago, IL (January 2010 - November 2013)
* Documentation of all projects, problems/solutions, training materials,
policies and procedures
* Responsible for recommedations on budgeting & purchasing both hardware
& software for all infrastructure projects and staying within a set
budget
* Responsible for all aspects of server administration (software
upgrades, maintenance, user profiles, permissions, environment,
security, disaster recovery, connectivity)
* Assisted other areas when needed (Help Desk, Blackberry Upgrades,
Office Relocation)
* Project Leader for:
1. EMC Avamar Implementation & Deployment - Local & North America
2. Data Center Relocation to Co-Location Facility
3. Migration of Data from older EMC Celerra (NAS) to new model
4. Implementation of DVD/CD Burning Solution for Chicago Office
5. Migration from older version of BES to newest version along with
restructure to a Vmware Server
6.Migration from Exchange 2003 to 2010 of all 700 user plus 300 shared
user email addresses.
7.Working with EV in order to transition users away from pst's.
8.Upgraded and Implemented the entire New Hire/Departure process
9.Cleanup of Active Directory, MacPac, FedEx, Rightfax and all systems
related to the New Hire/Departure Process
* Data Center Manager responsible for all operations as well as Project
Leader for:
Upgrade of Data Center
a. Relocation of entire Data Center to an offsite Co-Location facility
b. Refreshing 15 out of warranty physical servers to 2 physical
servers via a virtual environment using Vmware & EMC Celerra
c. Installation and Upgrade of two Vmware servers to HP Blade
Infrastructure
* Network consisted of: Windows 2003 Server Environment, 700+ pc's and
laptops running Windows XP/2000, Exchange 2003, Active Directory, Law
Firm Specific Software, NAS, Avamar Grids (Chicago, WDC, SFC, Dallas,
NYC)
PELLA WINDOWS AND DOORS - (System Administrator)
West Chicago, IL (May 2006 - December 2008)
* Documentation of all projects, problems/solutions, training
materials, policies and procedures
* Responsible for budgeting & purchasing both hardware & software for
all infrastructure projects and staying within a set budget
* Responsible for all aspects of server administration (software
upgrades, maintenance, user profiles, permissions, environment,
security, disaster recovery, connectivity)
* Assisted other areas when needed (Help Desk, Desktop/Laptop
Refreshes, Blackberry Upgrades, Home Office Users)
* Project Leader for:
1. Active Directory Clean-up and Restructure
2. Cluster Environment Clean-up and Restructure
3. Home Directory and File Folder Clean-up and Restructure
* Data Center Manager responsible for all operations as well as
Project Leader for:
1. Upgrade of Data Center
a. Installation, Justification, Budgeting and Coordination of
additional cooling unit (Mitsubishi/Liebert)
b. Refreshing 10 out of warranty physical servers to 2 physical
servers via a virtual environment using VMware
c. Installation and Upgrade of two 56k modems to Fax Server
using Windows Server 2008
d. Coordination of all aspects of a SAN upgrade and conversion
(Dell EMC2 Cx200 {730g} to a Dell EMC2 Cx300 {2230g})
e. Upgrade of all wiring in the Data Center
* Network consisted of: Windows 2003 Clustered Server Environment,
200+ pc's and laptops running Windows XP/2000, Exchange 2003,
Active Directory, Pella Specific Software, SAN
TEKSYSTEMS - (Contractual Work)
Rolling Meadows, IL (Jan 2006 - May 2007)
* Various projects including; Migrations, Rollouts, HelpDesk,
Technical Support, Project Support
SIEMENS MEDICAL SOLUTIONS - (Network Engineer)
Hoffman Estates, IL (May 2000 - May 2005)
* Support for all Tier 2, 3 and 4 issues (hardware, software, network
connectivity) for 600+ users
* Responsible for managing the Remedy helpdesk and assignment of
trouble tickets based on workload, priority/urgency, and
departmental area
* Documentation of all projects, problems/solutions, training
materials, policies and procedures
* Responsible for all computer equipment upkeep including;
maintenance, repairs (both hardware & software), setup, etc.
* Member of implementation team for:
1. CAT client (Client Architecture Team) Competence Center for
North America
2. PKI/Crypto Installations - Project Leader
3. Technology Refresh - Project Leader
4. Domain Migration/Consolidation - Project Leader
5. Internet Consolidation
6. SAP implementation and conversion from JDE
7. Windows 2000 Workstation upgrade from NT, Windows XP upgrade
from Windows 2000
8. Lobby Monitor Project - Project Leader
9. Installed and configured three different VPN solutions (Cisco
Solutions, Nortel Client, AT&T Client)
10. Solutions for Remote Connectivity, Wireless Connectivity,
Blackberry GSM Devices
11. Audio/Visual Technology Solutions for Conferencing
* Responsible for budgeting & purchasing both hardware & software for
all departments and staying within a set budget.
* Responsible for monitoring and upkeep of software licensing
* Hippa Training
* Network consists of: Windows 2003 Clustered Server Environment,
600+ pc's and laptops running Windows XP/2000, Exchange 2003,
Active Directory, SAN
THE TIMBERLAND COMPANY - Information Systems Supervisor
Danville, KY (November '99 - April 2000)
* Support for all network traffic through both LAN and WAN through
various hands-on means
* Responsible for overall supervision and administration of the
information systems dept.
* Documentation of all projects, problems/solutions, training
materials, policies and procedures
* Responsible for all computer equipment upkeep including;
maintenance, repairs (both hardware & software), setup, etc.
(terminals, pc's, printers, scanning guns etc.)
* Responsible for all aspects telecommunications equipment (phone
system - Norstar/Meridian, etc.)
* Troubleshooting & problem solving of both pc's, terminals, rtf
units and AS400, through various hardware/software methods,
connectivity, communications and program operations
* Assist callers with any and all computer related questions /
problems
* Network administration consisted of: Novell 3.1, AS400-620
advantage series, Token ring 4bit topology, 25 IBM pc's & 10 IBM
laptops running Windows 95/98, 150 IBM terminals and 200 rtf guns
PROJECT REHAB - IS Support Specialist
Grand Rapids, MI (July '98 - November '99)
* Assist callers with any and all computer related questions /
problems
* Support in-house staff of 300 users regarding all aspects of
computer support including: troubleshooting, reinstallation of
software/hardware, network connectivity, additional equipment, etc.
* Provide, created and designed all educational training to end users
(Microsoft Products & Lotus Notes)
* Responsible for maintenance of all licensure of software programs
* Responsible for the complete implementation of full network to link
17 sites statewide through use of (Microsoft NT network, AS400,
TCP/IP routing, Dial-up connections, IPO's, etc.) this included not
only project management but hands on installation of equipment and
connectivity
* Implemented, Installed and coordinated roll out of 300 new PC's
* Designed, Implemented and Coordinated placement of Automated
Attendant through "Axxess" voice mail system
* Responsible for the documentation and implementation of policies
and procedures as well as, documentation on all aspects of the
complete network implementation
* Network administration consisted of: Netfinity 5500 - NT 4.0/5.0
(SNMP, DNS, WINS, TCP/IP, DHCP, Netfinity Manager, SMS) AS400 - 620
& 720 series (client access V3 emulation), Lotus Notes R5, Exchange
4.0, 350 Gateway NT workstations 4.0, 50 Gateway 95 desktops, 25
Compaq Laptops 98 desktops, 2 Gateway solo NT workstation 4.0
laptops, 500 3com voice over data phones, NBX system, 14 3com hubs,
4 routers, Dial-up networking, Telnet protocols, Fast Ethernet
10/100 network
ACTIVITIES AND HONORS:
Professional
Member of ILTA
Member of Gifford Park Association - Elgin Historical Preservation
Association (Apr. '02- March '12)
Member of Continuous Improvement Team of Metropolitan Hospital Dec.
'96 - Feb. '97
Recipient of December 1996 - Best of Metro Award
Library of Congress - Published Literary Works, December 1992
Academic
Alpha Sigma Alpha Sorority
Sigma Alpha Epsilon Fraternity (little sister)