Administrative Assistant Insurance
Resume:
Janice M. Grant
Mesa, AZ *5205
**************@*****.***
CAREER OBJECTIVE
To obtain a full time position as an Administrative Assistant/Coordinator
CAREER SUMMARY
Administrative Assistant with experience working in medical, educational and technical development
organizations. Over 15 years of experience at different levels of positional responsibility. Relevant experience
includes Insurance Coordinator, Program Assistant, Home Health Provider, and Multimedia Designer.
PROFESSIONAL EXPERIENCE
Banner Health Systems
Current - 2014
Patient Safety Assistant
Provide oversight to a patient or group of patients
Ensure safe environment
Patient code status and restrictions
interact with RN
Communicate changes in patient's condition
Apply de-escalation Techniques and intervention
Perform established policies and procedures
Regulatory and accreditation requirements
Baywood Banner Hospital
Current - 2014
Volunteer
Outpatient Services
Provide moral support to patients
De-escalation technique skills
Transport patients
Living Word Bible Church
Current - 2014
Publishing Editor / Transcription
Meeting deadlines
Meetings with other key members of staff
Good Detail and Accuracy skills
Good visual sense and imagination
Excellent grammar and spelling skill
IT skills, including knowledge of word processing and
Proficiency with Adobe InDesign Publishing software
Leadership skills / Ability to be diplomatic and fair
Books, magazines, newspapers, online publications and trade publications
Producer’s Dream Technologies
Pinckney, MI
10/2007 – 11/2012
Multimedia Design
Design, update and maintain my company web site utilizing Adobe Dreamweaver
Create multimedia designs with an understanding of information architecture
Maintain office records and perform clerical duties
Administer web-based email
Maintain office books utilizing Quick Books 2007
Invoice customers and tracked A/ P and A/R
Create marketing ads
Coordinate office schedules
Set up trade shows and created graphics artwork
Design music related CD covers
Work with CD manufacturing vendors
Proven ability to handle multiple projects
Producer’s Dream Technologies
Jelene Enterprises, Inc.
Pinckney, MI
11/2011 – 12/2012
Webmaster
Design and updated corporate web site utilizing Go-Daddy
Create e-commerce and maintained records
Maintain product updates/availability
Create multimedia designs with an understanding of information architecture
Administer web-based email
Invoice customers and track A/P and A/R
Create marketing ads
Create custom graphics artwork
Beth O’Sullivan
Pinckney, MI
11/2010 – 11/2012
Private Child Care Provider
Provide daily care for four elementary school aged children
Prepare and serve breakfast, lunch and dinner for children
Take children on educational outings and field trips
Create and carry out daily schedules as directed by parents
Keep detailed daily diary of activities and reported problems to parents
Meet with parent on a weekly basis to discuss the following week's plans
Oversight of playtime and scheduled activities/ social interaction with other children
Effectively intervene when conflict occurred between children
Work well with all personality types
Terumo Medical Corporation
Ann Arbor, MI
07/2010 – 10/2010
Contractor Assistant
Review requirements for TLink and created test protocols for a data management system that interfaced with
perfusion devices and allowed perfusionist to record and analyze patient data collected during heart surgery
Create software testing protocols from system requirements
Provide engineering expertise solving connectivity problems with TLink™ interface
Follow Terumo compliance and quality requirements
Travel 2008 - 2009
Amsterdam, Germany
Erlangen, Germany
Nuremburg, Germany
Reykjavik, Iceland
Prague, Czech Republic
Assured Home Nursing Services
Birmingham, MI
10/2006 – 2/2008
Home Health Aid
Schedule patient appointments and arranged transportation
Dispense medications under supervision
Communicate patient information to family and providers when requested
Answering staff/patient/visitor questions
Document care provided
Page doctor/nurses/other clinical staff
Read and recorded vital signs
Training in infection control procedures and nutrition
Training in physical and emotional changes in patients
Maintain a clean and healthy environment
Ensure patients personal hygiene and grooming standards were consistently met
Ensure safe vehicle transfer techniques. Familiar with locking mechanisms for wheelchair patient
CPR/First Aid certified
Transmatic Group, Inc.
Waterford, MI
12/2005 - 07/2006
Inventory Control Specialist
Perform inventory control and resolved discrepancies in the visual online database
Generate tags and missing tag reports
Approve adjustments and generated backorder reports inventory item setup; stock locator
Create purchase orders for restock, importing internal orders using request set, entering order sub
Transfer, entering miscellaneous transactions and returns
Determine shortages
Forecast standard inventory usage and routinely order appropriate quantities
Handle special projects as assigned
Trans-Industries, Inc. Headquarters
Rochester Hills, MI
11/2004 - 11/2005
Executive Insurance Coordinator
Administrative support to the Executive Office and CEO
Coordinate self-funded medical, dental, vision, and short-term disability plans
Checking documents for accuracy; inputting data; maintaining files; assembling documents and preparing
materials; Order ID cards;
Ability to understand and compare insurance policy contract language
Prepare workers compensation injuries reports and submitted to insurance carrier Maintain workers
compensation accident files.
Manage group medical plans for five subsidiaries totaling 560 employees.
Manage health insurance benefits, all medical billing and pharmaceutical benefits
Ensure confidential private patient information and documentation was maintained
Locate providers in and out of network
Commercial and personal insurance experience which includes policy checking
Renew health, liability and property insurances policies
Obtain certification for new job sites in and out of state through Wausau Insurance Companies
HIPPA and PPOM training seminars through Weyco, Inc. Insurance Company
Publishing experience designing and distributing corporate newsletter quarterly
Trans-Industries, Inc. Headquarters
Rochester Hills, MI
12/1999 - 11/2004
Executive Administrative
Serve as primary administrative support to the Executive Office and CEO
Perform a wide variety of complex administrative and technical assignments serving 2 “C” level executives, the
Assistant Treasurer and Insurance Coordinator.
Respond to inquiries from the public and corporate staff
Create and administered the corporate website utilizing Macromedia suite
Analyze, prioritized and prepared administrative projects and reports/press releases
Create and design our quarterly press release and our the corporate newsletter.
Assist in preparing written materials, forms, charts and other documents relevant to policy and procedure manuals
Compose and typed letters, reports, memorandum and other documents which includes contracts, proposals, and
technical documents with statistical data and special forms and charts
Perform accounting functions related to executive office A/P and A/R, order/purchase executive office supplies,
equipment and services; plan, assign, train, review, and assist in evaluating the work produced by clerical staff
Assist with developing program budgets and prepared budget reports
Represent the corporation to the public, board members, and other agencies
Recommend organization/procedural changes affecting office
Temple Christian Academy
Madison Heights, MI
10/1992 – 07/1994
Art Teacher
Follow and maintain program performance standards and work cooperatively as a part of the teaching team.
Identify, encourage and utilize children’s individual strengths
Incorporate age appropriate strategies to promote artistic ability
Provide supportive, positive feedback during activities
Organize activities and materials that are age-appropriate and meet the children’s emotional, social, intellectual
and development needs
Document children’s accomplishments and provide feedback to Director, Supervisor, and parents. Provided
information to parents on childcare techniques as needed
Attend program training sessions and childcare meetings
Maintain accurate records such as attendance and teacher observations
Manage the preparation, presentation and clean-up of projects and activities, including lesson planning
preparation, art projects, activities and bulletin boards
Monitor children during meals, snacks, naps, free time, and field trips and during transitional times.
Use developmentally appropriate means of communicating with the children, both verbally and by modeling
Actively assist with the maintenance of a clean, healthy and safe environment
Good verbal and written English skills
Ability to multi-task while maintaining a sense of humor
Computer Experience
Experience in MS Office, MS Works, Outlook, Quick Books Pro, Power Point,
Adobe Master Creative Suite, Macromedia, TLink and Adobe FrameMaker
Education
Rochester Adult Education – GED
Baker College – Deans List 4.0 - General studies - Applied Science Degree
Schoolcraft College - Applied Science Degree – Deans List 3.7 – 4.0
CGT Student of the year in Graphic Design Technology
Certificates
BLS: Adult CPR, Child CPR, Infant CPR, Bloodborne Pathogens, Cognitive A.E.D. Training
Environmental Services: Food Service/Maricopa County
References
Professional
Dr C Thomas Anderson 480-***-****
Pilot/Beth O’Sullivan: C 734-***-**** / H 734-***-****
Céline Pickell CEO Jelene Inc.: W 888-***-****/ C 248-***-****
Preschool Teacher/Erica Percoulis: W 248-***-****
Personal
• Dorene King: C 206-***-****
• Keri Stiltner: C 248-***-****
• Patrick McCoy: C 810-***-****
Contact this candidate