*Caroline Darden*
**** ******** *******, ***** ****, GA 30180
404-***-**** ********.******@*****.***
http://www.linkedin.com/pub/caroline-darden/50/234/57b
*CAREER SUMMARY*
* *
Experienced Project Manager with over 8 years of experience
utilizing marketing expertise to grow small businesses and nonprofits.
Areas of Expertise: Project Management, Marketing, Customer
Service, Managing Cross Industry Relationships, Social Media,
Writing/Editing, Event Planning, Verbal and Written Communications,
Business Operations, Process Improvement
*EDUCATION*
* *
*Georgia** State University, J. Mack Robinson College of Business, Atlanta,
GA *
Master of Science in Marketing, *December 2014 *(expected)
*Mercer** University, Macon, GA *
Bachelor of Science in Social Science, Human Services, *August 2005*
Overall GPA: 4.0/4.0
*PROFESSIONAL EXPERIENCE*
*Preferred Office Network*
*Project Manager, Corporate Accounts - Atlanta,
GA 12/2012 - Present*
Achieves operational objectives by contributing information and
recommendations to strategic plans and reviews; preparing and completing
action plans; implementing productivity and customer-service standards;
resolving problems; identifying trends; determining system improvements;
and implementing change.
Enhances department and organization reputation by accepting
ownership for accomplishing new and different projects; exploring
opportunities to add value to job accomplishments.
Provides accounting and sales team support; liaises between
corporate sales team, clients, and members streamlining team functionality;
communicates effectively with target audience and manages customer
relationships
Develops and implements marketing campaigns to attract new clients
and members; promotes consistent and positive brand image; maintains
company website
Network event planning for national and international associations
Press release and document management
Environmental and Medical Gas Services, Inc. Training Director & Business
Operations Specialist - Villa Rica, GA 7/2007 – 12/2012
- Effectively directed company training department, growing both
frequency of training courses as well as expanding training locations
- Implemented and managed online learning software (DigitalChalk) to
assist clients with meeting continuing education requirements involving
customer support, presentation development, and ensuring customer
satisfaction.
- Planned and managed hospital association trade show booth to build
awareness and create leads.
- Managed client database to track license renewal and continuing
education requirements for communication and sales purposes.
- Administrative duties included phone handling, customer service,
creating and distributing marketing material, accounting, website and blog
management, compiling environmental testing reports, and data entry.
*Harvester** Academy*
Asst. Director of Marketing and Development - Douglasville, GA 5/2005
- 6/2007
- Met and exceeded fundraising goal of $71,000 by over 50%.
- Planned and executed strategic planning meetings in order to set one,
three, and five-year goals.
- Maintained a comprehensive database of all incoming donations.
- Planned and executed community-wide events, gaining exposure and local
recognition for the school via press releases.
- Created website, media, and consumer marketing materials leading to an
increased student enrollment of 25%.
- Assisted in research, award-winning grant writing, and implementation
of grant awards. Secured $9,500 in grants from Target, Dollar General, and
a local arts center for arts and literacy programs
*OTHER TRAINING/EXPERIENCE*
Elected member of Strategic Planning Team for local
college-preparatory school (2014)
- Educational marketing workshop and grant writing workshop (2006)
- 24-hour Medical Gas Specialist Course, ANSI accredited (2012)
- Service projects within the community and internationally