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Customer Service Sales

Location:
Baltimore, MD
Posted:
June 03, 2014

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Resume:

** **** ****** ***

Port Deposit, MD ******

Ashley Arbaugh

Daytime/Eve: 443/206-0392

E-Mail: acee91@r.postjobfree.com

OBJECTIVE Administrative: Utilize my expertise in customer relations and logistics in an office environment.

SUMMARY Motivated, energetic, friendly and professional with four years experience.

SKILLS Microsoft Office Suite:

Word - Intermediate

• Familiar with essential and formatting functions of Microsoft Word

• Type 46 words per min

Excel – Intermediate

PowerPoint – Intermediate

Adobe Photoshop – Intermediate

Hasmat – 49CFR and IATA

EMPLOYMENT

HISTORY

June 13 -Pres United States Post Office (USPS), Darlington, MD

Rural Mail Carrier

• Customer service liaison regarding customer questions and issues, elevate concerns or issues as

necessary.

• Solve logistic issues, regarding packing and planning.

• Maintain attention to detail during complex tasks.

• Utilize complex proprietary systems.

June 12- May 13 TS Air Enterprise, Newark, DE

Customer Service, Maintenance and Sales

• Served as scheduling assistant, maintaining appointment calendar for service and sales technicians.

• Provided first line support for customer issues.

• Served as sales, service, training and support as needed.

Apr 12- May 12 Gap Solutions, Northeast, MD

Laborer

• Assembled product ‘kits’ for Dept. of Defense BARDA Project.

• General warehouse labor.

Sep 10-Feb 12 KMT Enterprise (Corporate Temps), Perry Point, MD

Laborer

• Maintain inventory control for batch/lot orders.

• Customers included: U.S. Army (USA), U.S. Navy (USN), U.S. Air Force (USAF), State Department,

BARDA, CDC Federal Medical Station (FMS)

• General Warehouse labor.

Jul 10 – Sep 10 Cutco Inc., Elkton, MD

Customer Relations

Sep 10-Feb 12 Dr. Roy Phillips Office, Forest Hill, MD

Receptionist

• Record, sort, and maintain patient records.

• First line customer relations for medical practice, answer questions and assist patients when

permitted/able.

References furnished upon request



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