Customer Service Assistant

Kimberly K'mwe Harich

** - * ****** ********, ********, ON L8H 6G8

Home: 905-***-**** Cell: 289-***-**** / ***********@*****.**

HIGHLIGHTS OF SKILLS & QUALIFICATIONS

. Reliable, honest, detail oriented individual with the ability to meet

deadlines and work in a fast pace environment

. Experienced with billing, faxing, scanning, dealing with patients, and

excellent phone skills

. Computer skills in Microsoft Office Suite, ABELMED and Oscar

. Comfortable learning new software and skills quickly and accurately

. Experience with file management; ensure client confidentiality is

maintained always

. Dedicated to providing exceptional customer service and building

strong rapport

. Possess leadership and organizational skills by planning and

supervising a variety of activities

. Work well under pressure, independently and in a team environment

. Able to speak, read and write both English and Karen

RELEVANT EMPLOYMENT HISTORY

Refugee Hamilton Centre for Newcomer Health, Hamilton, ON October 2013

Medical Office Assistant (Practicum)

. Answered phones, booked appointments, directed calls to the proper

staff member

. Greeted patients upon arrival and took information as necessary

. Assisted with billing and other financial duties, corresponding with

doctor's and staff

. Organized the office and supplies, completed file management duties

EDUCATION

Everest College of Business, Technology and Health Care, Hamilton ON

2013

Medical Office Administration Diploma

OTHER EMPLOYMENT HISTORY

ITS, Hamilton, ON October 2013-Present

Interpreter

SHCHA, Hamilton, ON August 2013-Present

Group Facilitator

Wesley Urban Ministries, Hamilton, ON July 2013-Present

Life Skill Worker (On Call)

Mandarin, Hamilton, ON 2013

Waitress

Kimberly K'mwe Harich

33 - 2 Oriole Crescent, Hamilton, ON L8H 6G8

Home: 905-***-**** Cell: 289-***-**** / ***********@*****.**

VOLUNTEER EXPERIENCE

Immigrant Women's Centre, Hamilton, ON June 2012-2014

Interpreter

Newcomer Organization Week, Glendale S.S., Hamilton, ON 2009

Volunteer Leader

SISO, The Globe Drop-in Center, Hamilton, ON 2010

Day Camp Counsellor

Karen Youth Group, SISO. The Globe, Hamilton, ON 2010

Program Assistant

Sir John A. Macdonald S.S, Hamilton, ON 2010-2011

Member of ESL Club

Glendale S.S., Hamilton, ON 2009-2010

Team Member, Senior Girls Volleyball

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate