Customer Service Sales
Resume:
Jasmine S. Ross
Charlotte, NC 28210
Cell: 704-***-****
Email: ********.****@*****.***
Highly motivated professional eager to gain sales experience as it pertains
to the staffing industry. Excited to thrive within a challenging
environment where experience in retail sales, self-management, meeting
tight deadlines, and strategic planning can be utilized. Energetic, goal
oriented, and ready to apply a unique strength of learning, adapting, and
evolving to the Recruiter position
Education
Bachelor of Science in Mass Communications
December 2011 The University of North Carolina at
Pembroke Pembroke,
NC
Employment
Logistics Export Coordinator
March 2013 - Present
APL Logistics
Charlotte, NC
* Coordinator for drayage, less than and full truck load shipments for
over ten warehouse locations.
* Organizing pick up's and drops of empty and loaded containers on
multiple spreadsheets.
* Advocating between the warehouse, customer's and carrier's need to
meet tight deadlines using the most cost effective modes of
transportation.
* Working with dispatchers, planners, and shipment coordinators to plan
and execute pick up's and deliveries.
* Overseeing the daily task of the JRLC Export desk and prioritizing
incoming orders based on urgency.
* Managing the status of over 100 containers on site at a warehouse
location in Virginia for both pool and non-pool bookings to prevent
late shipments and demerge charges.
* Creating procedure manuals to better assist other coordinators when
providing coverage to sites managed by myself.
* Tracking cost savings for all orders for the fiscal year.
Belk October 2013 - Present
Men's Sales Associate
Pineville, NC
* Coordinating 4-way and wall displays.
* Meeting daily sales and weekly credit goals.
* Assisting guest with customer service issues such as online orders,
returns, and exchanges.
* Cold calling personal clients to make them aware of promotions and
events current in the store.
* Promoting the Belk Rewards Credit Card so customers can be signed up
to receive exclusive Belk benefits provided exclusively to card
holders.
* Being knowledgeable of changing trends within my department and
throughout the store.
Administrative Assistant
August 2012 - February 2013
Aerotek
Charlotte, NC
* Assisted contractors in the completion of employment paperwork.
* Assisted in weekly payroll submittals and audits for over 400
contractors.
* Conducted HR Compliance for over 400 candidate folders for corporate
submittal.
* Tracked attendance and attrition for the North Carolina and Texas
offices.
* Audited newly hired and previous contractor folders to make sure all
information is up to date and accurate.
* Processed I-9's for employment verification.
* Scheduled drug test for potential candidates.
* Organized contractor folders from previous Blizzard Projects.
* Informed potential candidates of the appropriate information they will
need to have on hand and be aware of during the hiring process.
* Conducted hiring orientations for groups as large as 25 contractors.
* Followed up with recruiters and contractors in a timely manner to
ensure any additional information is accounted for.
Experience
Greek Life Intern
August - December 2011
Office of Greek Life
Pembroke, NC
* Developed and presented the Hazing Prevention presentation to Greek
students.
* Created a policies and procedures manual based off research from
surrounding NC Universities.
University Relations Intern
August - December 2011
Givens Performing Arts Center
Pembroke, NC
* Created promotional posters using Microsoft Publisher for upcoming
shows and events.
* Assisted the administrative team with printing and selling tickets and
brochures.
Campus Involvement
Zeta Tau Alpha Women's Fraternity
August 2009
Philanthropy Chair (2011)
* Developed the daily events for the Paint the Town Pink: Breast Cancer
Awareness fundraiser.
* Overseen the work of 30 chapter members during Paint the Town Pink.
* Created promotional tools used for advertising on campus.
Vice President III: Recruitment Coordinator (2010)
* Developed nightly presentations for the use of advertising Zeta Tau
Alpha to potential new members.
* Lead recruitment workshops to teach chapter member's proper
interview/conversation etiquette and key essentials to look for when
recruiting potential new members.
Greek Week Coordinator
January - April 2011
* Developed a policy and procedures packet for all participating Greek
organizations
* Managed the Greek Week Committee and the budget provided by the
University.
Skills
* Microsoft Outlook
* HR Compliance
* OTM/APL Order Entry Database
* Microsoft Excel
* PeopleSoft
* Time and Expense
* Background Submittals
* Customer Service
* Organization
* Group Presentation
* Microsoft Access
Contact this candidate