Customer Service Sales

Jessica Aide

**** ** ** *** *** * Deerfield Beach, Fl 33441

754-***-****

***********@*****.***

OBJECTIVE

To excel in a fast pace environment utilizing my skills and experience to play a key role for the

company.

SUMMARY

Highly organized and detail oriented

Over four years experience in customer service.

Sales experience with daily, weekly and monthly sales goals.

Proficient with personal computer using word, excel, outlook

EXPERIENCE

Home Depot Customer Service Associate

• Answer inbound calls from customers who have been referred through a store associate,

Smart Circle or an online campaign

• Qualify the customer, explain our product offerings and suggest why they should choose

Home Depot for their home improvement needs

• Place outbound calls to customers from leads that were obtained from various marketing

resources

Infinity Sales Group Boca Raton, Fl

Sales/Customer Service Representative 2010 2012

• Convert prospective leads into sales

• Process sales orders and answer question

• Troubleshoot problems and provide solutions

• Properly complete call logs and call reports

• Overcome objections and upsell accounts

• Demonstrate adequate knowledge of services offered and keep current with program

changes and new services offered.

• Adapt to new systems

Quiet Waters Park Deerfield Beach, Fl

Concession Attendant 2007 2009

• Maintain and organize files for new members

• Training new employees

• Responsible for money handling such as cash and credit card transaction for purchase.

• maintain and balance a cash drawer

EDUCATION

Deerfield Beach High School Diploma 2008

Broward College Current Student 2012 present

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