Jason
Akers
Greenwood
Terrace,
Burlington,
NC
27215
C:
*** -
* ** -
1924
*******@**.***
PROFESSIONAL
S UMMARY
Highly
effective
and
motivated
professional
with
over
15
years
of
management,
human
resources,
and
sales
experience
with
an
emphasis
on
innovation
and
creativity
in
solving
complex
problems.
S KILLS
!
Skilled
recruiter !
Independent
worker
!
Creative
problem
solver !
Works
well
under
pressure
!
Conflict
resolution !
Maintains
confidentiality
!
Excellent
communication
skills !
Flexible
!
Highly
organized !
Articulate
and
well-
s poken
!
Excellent
analytical
skills !
Accurate
and
detailed
!
Objective
and
professional
!
Basic
MS
office
skills
EXPERIENCE
General
Manager,
05/2005
to
04/2013
Dillards
Inc
–
Virginia
Beach,
VA
!
Responsib le
for
managing
all
aspects
of
a
big
box
retail
environment .
!
Managed
and
trained
a
staff
including
15
area
managers
and
100
plus
associates.
!
Recruited,
hired,
trained,
and
coached
the
management
staff.
!
Performed
all
onboarding
trainings,
and
initial
orientations.
!
Handled
staffing
disputes,
terminating
employees,
and
administering
disciplinary
procedures.
!
Resolved
employment
related
disputes
through
proactive
communication.
!
Administered
weekly
payrol l.
Operations
Manager,
05/2001
to
05/2005
Dillards
Inc
–
High
Point,
NC
!
Responsible
for
the
interviewing,
coaching
and
counseling,
and
termination
processes.
!
Monitored
P&L
statements
to
ensure
budgets
were
maintained
and
targets
were
met.
!
Compiled
and
maintained
personnel
records;
prepared
and
filed
personnel
reports
!
Verified
employment
through
background
checks,
and
E
Verify.
!
Administered
and
monitored
employee
benefits,
sick-
leave,
and
LOA.
Store
Manager,
05/1996
to
05/2001
Express(Limited
Inc)
–
Greensboro,
NC
!
Responsible
for
all
aspects
of
running
a
special ty
retail
store
including
sales,
staffing,
terminations,
and
ADP
payroll
processing.
EDUCATION
Radford
University,
08/1993
–
05/1996
William
Byrd
High
School,
Advanced
Diploma
1993