Customer Service Sales
Resume:
SUZANNE W. FIRSICHBAUM
* ****** ****, ***********, *** Jersey 973-***-**** Cell: 973-***-****
acee3f@r.postjobfree.com
OBJECTIVE: A highly organized, self-motivator with outstanding people skills seeking a
full time position involving heavy client
contact, management, customer service or sales.
SUMMARY OF QUALIFICATIONS:
Highly experienced communications professional/owner with over 25
•
years of handling the daily operations of a full service advertising
agency
Strong research, writing and proofreading skills
•
Extensive experience in media buying
•
Proficiency in recruiting and training personnel
•
Solid background in presentation and business plan development
•
Management skills in all departments: sales, production, accounting
•
Outstanding customer service skills
•
EXPERIENCE:
1988 – present J. S. Blade Advertising Agency, Inc., Union, New Jersey
Owner/ CEO
Created and developed a full service advertising agency, with over 12 million in
yearly sales, specializing in automotive, retail and business to business
advertising and marketing. Managed 20 employees+ with varying skills in different
departments. Proficient in business development, service and overall
management of daily financial, production and sales operations.
ADDITIONAL EXPERIENCE:
1970 - 1982
Retail – worked in pharmaceutical chain as sales coordinator
Speech Therapist – private practice
COMPUTER SKILLS:
Microsoft Word, Powerpoint, Quickbooks, Internet
EDUCATION:
Montclair State University BA in Communication Sciences
Kean University – graduate courses in Advanced Psychology and
Communications
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