Data Entry Process

STACY N. MERRIWEATHER

** ****** ***** **

Atlanta, GA 30311

Mobile: 917-***-****

Email: *********@*****.***

PROFESSIONAL EXPERIENCE

**/**** - ******* ******* ********** of Human Services - Department of

Family and Children Services

ECONOMIC SUPPORT SPECIALIST - PROCESSING

Determine eligibility for initial application and renewal

for social programs. Process verification documents using

appropriate criteria and policies consistently and

according to established guidelines. Record and evaluate

personal and financial data obtained from individuals. High

volume data entry using standard office hardware and

software.

12/2011 - 05/2013 American Campus Communities, Inc. - HomePort Hampton

Roads

LEASING AND PLACEMENTS AGENT

Facilitate the signing of leases for junior sailors of the

US Navy for the Public/Private Venture program. Explain the

terms of the PPV lease agreement and rules and regulations

of the housing program. Process notices to vacate. Schedule

move out inspections. Maintain filing system of all

residential leases for both on and off base barracks.

Direct telephone inquiries. Provide detailed account

research.

02/2011 - 07/2011 The Pines Residential Treatment Center - Crawford

Campus

MENTAL HEALTH TECHNICIAN - RESIDENTIAL COUNSELOR

Provide encouragement and support to at-risk youth in a

residential setting. Monitor and maintain a safe

environment. Provide detailed documentation on progress

made in the treatment of behavior disorders.

05/2008 - 12/2010 AvalonBay Communities, Inc. - Customer Care Center

ACCOUNTING SPECIALIST II - REVENUE COLLECTIONS

Provide detailed account research. Process payments and

reconcile delinquent residential accounts. Resolution of

customer account inquiries.

04/2006 - 05/2008 Norfolk Public Schools

SUBSTITUTE TEACHER

Conducted teacher lesson plans and assignments while

maintaining classroom order. Followed mandatory guidelines

and procedures of various schools.

SKILLS

Proficient in Microsoft Office Suite, Intuit MRI systems,

CRM Salesforce.com, as well as Leasing Administration and

Marketing System. Certification in CPR/First Aid,

Fire/Safety, CPI, NCI, and Verbal De-escalation. Type 55

wpm.

EDUCATION

08/2002 - 05/2006 NORFOLK STATE UNIVERSITY

B.S. Mass Communications - General Broadcast

Cumulative GPA 3.2 - Cum Laude

01/2007 - 05/2012 NORFOLK STATE UNIVERSITY

M.A. Urban Affairs - Planning/Administration

Concentration: Urban Housing and Redevelopment

Cumulative GPA 3.8

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