Software/Mainframe Developer

Rodney Gibson

** ****** ***** ** *******, Connecticut Home/Cell: 860-***-**** ************@*****.***

IT Position

Expertise in Mainframe programming, Database Management, Email systems setup, support, Windows 2000/XP/7/8, and proficient in Word, Excel, Outlook, PowerPoint, and Access

Exceptional knowledge of COBOL, Millennium, Procedural Definition Language, JCL

Experience in setting up small network building and administration, including interface of wireless with in house cable switched networks, PC maintenance and repair, troubleshooting, support, virtualization, and Active Directory

Education

Branford Hall Career Institute - Computer Networking Management 2014

Southington, Connecticut

• CompTIA A+ Certified Technician

Experience

QuEST Global Services-NA, Inc. – East Hartford, Connecticut

Project Engineer, (2013 to Present)

• Supporting and maintaining various areas of test products, processing Test Job Requests and Test Instrumentation Requests

• Database & Software Management including maintaining, programming, revising, creating, and updating databases and spreadsheets. Updating and creating databases or spreadsheets using SharePoint 2010

Shailerville Manor– Haddam, Connecticut

Part Time Residential Aide, (2011 to Present)

• Responsible for assisting disabled adults with activities of daily living, administer medication, monitor and report changes in health status, document progress, and prepare reports

MARC Community Resources, Inc. – Middletown, Connecticut

Administrative Services Manager, (2008 to 2012)

• Managed the day-to-day program operations of MARC: Community Resources Day Program

Institute of Professional Practice, Inc. – Woodbridge, Connecticut

Residential Instructor, (2007 to 2011)

• Provided teaching, coaching, support, supervision of clients, and assisted clients in setting and following treatment goals

Lake Grove Durham– Durham, Connecticut

Residential Shift Supervisor, (2005 to 2007)

• Supervised residential staff; coordinated service delivery to ensure that client needs, program goals and contract objectives are consistently met

United Health Care– Hartford, Connecticut

Application Developer, (1996 to 2003)

• Developed the complex algorithms and programming code for software solutions, served as point of escalation for developers, IT personnel, and management for the TBOSS project within the Claim Accounting System

• Developed enhancements that enabled a positive end-user experience

• Recognized for co-developing and testing of the TRACR vendor file processing using Visual Basic6; reduced processing of refund claims by 50%

• Trained outsourced operations Maintenance personnel in operating parameters and practical solutions for potential problems

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