SQL Server Database Administrator
Resume:
Eddie Harper, MCSA
Acworth, GA 30101
***********@***.***
EXPERIENCE
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Silverpop Systems Inc
MIS Systems Administrator
Directly responsible for Research and Implementations of Corporate MIS
Projects and Corporate SQL databases. Update of SQL servers from SQL
2005 to 2008, 2012 Performed database server maintenance, monitored
transaction activity and utilization, maintained database health,
database application performance monitoring and tuning, maintained
security and integrity controls, backup and recovery, production
support, resource and capacity planning. Worked directly with team
members and vendors to plan and implement a new corporate VMWare 5 and
SAN infrastructure. Management and Implementation of various
organizational solutions. Successful implementations include Symantec
Enterprise Vault for file system archiving using Hitachi SAN. SysAid
Helpdesk as a robust corporate helpdesk solution.
Excellent experience with the following software applications,
operating systems, technologies and hardware
. Microsoft SQL (2005, 2008, 2012) and Transact-SQL
. Idera SQL Diagnostics Manager
. VMware 4 and 5
. SAN and NAS Storage (Dell Equallogic and NetApp)
. Veeam and Symantec Backup Exec 2012
. Windows Server (2000, 2003 and 2008, 2012) with Active Directory
. Microsoft Exchange (2003, 2010)
. Symantec Enterprise Vault
. Vipre Antivirus
. SonicWall VPN and Barracuda SSL VPN
. McAfee Enterprise Security Manager
. SolarWinds Orion Monitoring
. Mailscape Exchange Monitoring
. ActiveAdmin Active Directory Configuration Tool
. Airwatch Mobile Management
Public Broadcasting Atlanta
IT Systems Architect
08/2007 - 05/2011
Directly responsible for Project Management. Worked directly with team
vendors to plan and implement a new corporate VMWare 4 and SAN
infrastructure. Researched and Implemented various organizational
solutions such as (MS SharePoint Services, Wireless Corporate Network,
Enterprise Spam Filter Appliance, SAN/NAS Storage Devices, Virtual
Disaster Recover Solution for Servers, Enterprise Helpdesk Application
and VPN). Documented all new processes and procedures. Instructed
training classes for new processes. Experience managing hardware,
software and network needs of the company. Involved in cross-functional
process improvements within the company.
Excellent experience with the following technologies and hardware
. Microsoft SQL Server (2005)
. Windows Server (2000, 2003 and 2008) with Active Directory
. Microsoft Exchange (2003)
. Microsoft SharePoint Services
. Microsoft System Center Essential
. Symantec Endpoint Protection
. Virtual Machines (VMware and Windows Hyper-V)
. Microsoft Office (2003 and/or 2007)
. Windows 2000/XP/Vista/Windows 7
. SonicWall VPN, DNS, DHCP, TCP/IP, RAID
. SAN and NAS Storage
. Acronis Enterprise Backup and Universal Restore
. Setup of new servers, workstations, laptops and network devices
. Hardware troubleshooting and repair
. Printer troubleshooting and repair
. Network troubleshooting and repair
. Mailfoundry Spam Filter Appliance
. Inter-tel Phone System
IBM Global Services (CDI)
IBM xSeries/Netfinity Server Administrator
10/2006 - 08/2007
Provided remote technical support to customers and Systems Service Rep
on IBM xSeries Servers and Netfinity product lines. Provided technical
support that delighted very satisfied customers. Strong background with
both xSeries and Netfinity technical support either on-site or remote.
Experience supporting all Windows Operating Systems, Knowledge of
Linux, AIX, Novell, RAID, LSI and SATA. Provided complete hardware,
software and network support for on IBM xSeries/Netfinity mid-range and
high-end servers. Strong teamwork, communication and interpersonal
skills.
IBM Global Services (IIC)
IBM Server Administrator / Systems Integration Management Professional
10/1998 - 10/2006
Excellent communication skill with all level of users. Excellent
analytical and problem solving skills. Experience guiding end users
through application and appropriate technologies. Responsible for
Windows 2003, 2000, NT, AIX and OS/2 Print Servers and Desktop related
issues in the IBM and External Client environments. Assisted with the
design and implementation of new operating systems and equipment. Other
Responsibilities included testing and documenting Windows 2003, 2000
and NT Print Servers printing to HP LaserJet, Deskjet and plotters.
Designed and setup test lab in IBM Atlanta Office for testing of new
printers and desktop software.
Gulfstream Aerospace Corporation
Senior Desktop Systems Support Analyst
1/1998 - 10/1998
Served as liaison between the IT and Engineering departments. Designed
complex expansions and upgrades. Defined and implemented desktop
systems management and usage processes. Diagnosed and Supported Windows
NT, 2000, Macintosh operating system and application problems. Tasks
included installation, relocation, moves, changes, and upgrades on
hardware and software in a local and wide area networking mixed
Windows, Novell, Unix environment. Equipment included desktop, laptops,
servers, printers and network devices. Services were typically
performed in high volume, planned process environments. Created and
maintain project plans for moderate size projects as well as identify
and resolve issues before they impact budgets and schedules.
Great Dane Trailers, Inc.
Corporate Server / Network Analyst
9/1992 - 1/1998
Responsible for planning, configuring, installations, troubleshooting,
maintenance, upgrading, and support of all computers and the networks
in the Great Dane Trailer Corporations local and wide area network.
Supported Windows NT, OS/2, Windows for Workgroup, Novell Netware,
Bridges to Mainframe and Print Servers. Shouldered lead role in design,
installation, and maintaining OS/2 LAN supporting 1996 Olympics Events
in Savannah, GA. Duties included installing networks, overseeing
installation of all cables, installing all hubs and routers, installing
all software, troubleshooting and diagnosing all computers and
performing or having repairs done if necessary. Other responsibilities
included ordering all software and hardware maintenance. Provided
technical assistance for users at other facilities when requested.
Provided access to the Mainframe and AS400 via token ring. Team lead
and a member for arranging help desk for critical applications rollout.
ACCOMPLISHMENTS
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Member Phi Theta Kappa
Member Who's Who
Member National Dean's List
Network Systems Analyst, 1996 Olympics
EDUCATION
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Columbia State University
Bachelor's Degree, Computer Science
1997
Bainbridge College
Associate's Degree, Drafting and Design Technology
1992
Florida A&M University
Computer Science
1980
CERTIFICATIONS
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Skills
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Administering Microsoft SQL Server 2012 Databases
Querying Microsoft SQL Server 2012
Implementing a Data Warehouse with Microsoft SQL Server 2012
SQL Server 2008 R2 Administration
Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
VMWare vSphere: Install, Configure, Manage [V4]
Configuring, Managing, and Troubleshooting Microsoft Exchange Server
2010
Symantec Enterprise Vault Archiving
Dell Equallogic SAN
NetApp Storage Systems
Dell Certified Systems Expert (DCSE)
IBM Certified xSeries/Netfinity Server Administrator
Certified Allworx VOIP (Administration and Installation)
Customer Service and Defining Service Certification
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