ROBERT KELLY

*** ******* ******, ********** ** **565

832-***-****

acedqb@r.postjobfree.com

EXPERIENCE

OfficeMax

**** - *******

IT Analyst

* Corporate and retail desktop applications support

* Troubleshoot and support the following:

* PCs, phones, tablets, VPN, routers, switches, network and local printers

* Utilize the following administration and support tools:

* Citrix Receiver, Active Directory, Virtualization, Remote Desktop, SAP, Race, Exchange, RSA admin, Blackberry Enterprise Server, Airwatch, ConsoleOne, Novell, UserMax, CryptoCard, VNC Remote Control

* Image deployment, PC and phone migration

* Server management, data backup and recovery, asset management

* User privileges, system administration, password management

* Manage support tickets submitted by the phone and over the web with Remedy

Goepel Electronics

2007 - 2012

Sr. Applications Engineer

* JTAG Boundary Scan Hardware / Software circuit board support

* Design for test recommendations

* Customer training and on-site integration

* Project development and integration for a large variety of products

* Interaction with customers, manufacturers, and contract manufacturers

* Support the following test methodologies:

* In-circuit Test, Flying Probe Test, Optical Inspection, X-ray Inspection

* Identify manufacturing defects including:

* Electrical defects, placement errors, and soldering defect

SKILLS

* Familiarity with network topology and communications infrastructure

* Understanding of OSI layer and TCP / IP architecture

* Adept with concepts such as:

* DNS, DHCP, IP addressing, processes and port numbers, port forwarding

* Knowledge of OSI Layers and TCP / IP architecture

* DOS CMD, Batch programming, scripting

* C / C++, Python, assembly

* Proficient with lab equipment

* Pin and net level fault detection

* Flash Programming, In-System Programming (ISP)

* CPLD / FPGA firmware integration

* LabVIEW / Teststand

* IP support integration for: ARM, Freescale, Atmel, Intel, STMicro

* On-chip debug / emulation (OnCE), embedded access

* Experience testing the following communication protocols:

* I2C, SPI, USB, CAN, and Ethernet

* MatLab

EDUCATION

University of Texas at Austin 2003 - 2007

Bachelor’s in Electrical Engineering

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