Project Manager Customer Service
Resume:
Marcie Lea Bredariol
*** ******* **. *****, ** 21040 ********@*******.***
Career Highlights:
Over ten years of administrative support and office management including;
. Supervised multiple test centers;
. Advanced calendar management;
. Travel and expense reporting;
. Records management-electronic and paper files;
. PCs, electronic filing, document imaging;
. OPM and DOD support experience.
. Intermediate to advanced work with MS Windows Office Suite;
. Budget & Finance
. Management training
. HR/Personnel programs and Time & Attendance records;
. Type 45 wpm. 10 key data entry.
Education:
Associate of Applied Science - Community College of Baltimore County
Professional's seminar for Administrative Assistance and Support Staff
Microsoft Training for MS Office Suite, Word, Excel, Outlook, PowerPoint,
Access.
National Archives Records Administration-Basic Records Keepings
certificate.
CPR/AED Certificate -current
Employment Qualifications:
Wal-Mart, Fallston, MD
Overnight Stocker, 2012 to present
Cashier/Overnight Stocker, 2003 to 2005
-Assist customers in a prompt and friendly manner
-Sort new freight and deliver to correct department
-Stock shelves neatly and correctly to the floor plan
-Return overstock to the backroom
-Clean up trash and plastic from stocking and dispose of it properly
-Zone the department to keep it neat and presentable for customers
Advanced Granite Solutions, Edgewood, MD
Administrative Support (temporary), 2012 to 2013
-Administrative support for 5 people
-Showroom sales support, completed purchase orders for product.
-Created estimates and quotes for sales.
-Complex calendar management and appointment scheduling.
-Email and telephone communication with clients and customers.
-Collected payment; established job forms to notate fabrication
details of each job
-Spreadsheets, customer service, following up sales leads
US Government, Office of Personnel Management, Philadelphia, PA
Test Administrator, 2007 to 2012
-Maintained security & personnel guidelines for OPM and DOD.
-Electronically created documents, reports and file time & attendance
records, and travel.
-Travel to test sites and for test material shipping
-Processed answer sheets and a variety of duties related to conducting
test sessions
-Coordinated with school and military officials to assure adequate
test site facilities
-Administered tests for up to 200 applicants
Support Clerk, 2006 to 2007
-Reception desk coverage
-Clerical support for department
-PowerPoint presentation for U.S. Govt. National Training Day
-Prepared correspondence, reports for distribution and/or publication
-Received and documented payment of penalties
-Originated, updated and maintained paper and electronic case files
-Alternate department administrative assistant
-Oversaw and distributed mail, FedEx, UPS for the entire department
-Scheduled meeting rooms, conferences and other assigned duties.
- Documents management-hard copies and electronic
-Reports and file time & attendance records, and travel.
PDS Technical Temporary Services, Annapolis, MD
Assistant to Project Coordinator/Operations Mgr 2005 to 2006
-Election Assistant for the 2006 Maryland Gubernatorial Election
-Prepared, distributed and updated financial record and documents
-Provided HR/Personnel support to Operations/Project Manager
-Drafted letters, emails and other communication for public and
internal distribution
-Planned and oversaw public/private events
-Credit card reconciliation
-Maintained computerized Time and Payroll records
-Managed employee benefits, eligibility, changes in benefits, etc.
-Coordinated and secured reservation for travel, car and hotels
Harford County Government, Parks & Recreation, Fallston, MD
Assistant to the Chief of Facilities & Operations 2004 to 2005
-Prepared correspondence, reports, bid solicitations and acceptance,
internet research
-Assisted Operations Manager with HR/Personnel files
-Budget Assistant for the Parks & Rec Operating Budget
-Daily run to collect, sort and distribute mail for Parks & Recreation
department locations
-Maintained employee records
-Maintained, distribute and updated Purchase Orders and database
records
-Directed telephone calls and visitors to the proper office or sites
-Maintained & updated vehicle, heavy equipment and small equipment
inventory.
Volunteer Service:
Wheelchair escort for Christian Care/East Coast Ambulance
Another Chance for Horses
Days End Horse Rescue
Fallston Humane Society Animal Rescue
Swan Harbor Festival/Construction of Annie's Playground
Officer & Recording Secretary for Sue Creek Yacht Club
Contact this candidate