A. Shakeer Ahmed
* *-****: *********.***@*****.***
Summary
. 7 years of work experience in the field of Information Technology with
Oracle, Infosys Technologies Ltd and Cognizant Technologies Ltd.
. Currently working with Cognizant Technologies Ltd as Exalogic SME
providing Exalogic and Weblogic Consultation to Exalogic Platinum
customers (Ally Financials, Ingersoll Rand, AstraZeneca, DIB).
. Certified Exalogic Elastic Cloud Implementation Specialist
. Oracle WebLogic Server 12c Certified Implementation Specialist.
. SUN Certified System Administrator for Solaris 10 OS1.
. Attended "Exalogic Virtual -OVMx86- Support Readiness Training on
EMOC" delivered by Oracle Development Team, held at Oracle HQ-
California (US).
. Possess B1/ B2 US Visa with 10 years Validity
. Trained APAC Oracle Team based out of India/ China/ Japan and Korea on
Exalogic Virtual releases - Gemini, Navstar and Echo release.
. B.E from Anna University - Rank Holder
Technical Profile
Languages Java, J2EE.
Operating Systems Windows, Oracle Enterprise Linux (5.6 and above),
Solaris (10 and above).
Application Server Weblogic (8.1 and above), JBoss
Web Servers Tomcat, SunOne, IIS (6.0, 7.0), Apache
Database Oracle 9i, MySQL, MS Access
Special Software Exalogic Elastic Cloud Software and Hardware
(Virtual and Non-Virtual), OVM 3.x, EMOC, EMGC,
EMCC, OTD
Tools & IDE WinSCP, HP Open View Sevice Center, HTTP Watch,
Team Works, Samurai, WireShark, MAT, JRockit
Mission Control, GC Viewer, JCA
Experience Profile
Name of the Company Designation Duration
From To
Cognizant Senior Associate Jul 2013 Present
Technologies Ltd (Exalogic SME)
Oracle Corporation Senior Software Engineer Jan 2012 Jul 2013
Infosys Technologies Technology Analyst Jul 2007 Jan 2012
Limited
Educational Profile
Course Institution University/Board Percentage
B.E Anna University, Chennai Anna University, 85.32%
Chennai
HSC Chetana Matriculation Higher Tamil Nadu State 90.25%
Sec School, Madurai Board
SSLC Tagore Vidyalayam, Madurai. Matric Board 81.18%
Certifications
. Exalogic Elastic Cloud Certified Implementation Specialist
. Oracle WebLogic Server 12c Implementation Specialist
. ORACLE Weblogic server 10g System Administrator Certified Expert
. BEA Weblogic 8.1 Certified Administrator
. SUN Certified System Administrator for Solaris 10 OS, Part 1
. ITIL V3 Foundation - certified
. PR101 - J2EE Foundation Certified - Infosys Internal Certification.
Achievements and Accolades
. Oracle - 100% Exceptional Service Award Nominations at Global level
for Best Customer Handling skills, achieved through Customer
Satisfaction survey and appreciations.
. Oracle - Attended "Exalogic Virtual -OVMx86- Support Readiness
Training" delivered by Development Team, held at Oracle HQ- California
representing Asia-Pacific Team.
. Oracle - Appreciated and recognized for my efforts in Global Projects
such as
. April and July 2013 Exalogic PSU Testing before they are
released to Customers
. Delivered Full week training on Exalogic Virtual (Navstar
and Echo) release to Global Exalogic Team based out of India/
China/ Japan and Korea in two batches
. Oracle - Delivered a technical session on ZFS in the TechTalks
organized by Oracle University that involved a wide range of audience
such as pre-sales, OU, development and support. The information is
well received and the reviews were very positive with lot of good
words.
. Infosys - Spot Awardee for noteworthy contribution to the IMS Business
Unit
. Infosys - Received Client (Pfizer Directors) appreciation in the form
of PFISH CARDS.
. Infosys - Accomplished Six Sigma Yellow Belt Training and Project from
Pfizer which bought about saving of 86,690 US $ yearly for Pfizer.
. Infosys - Received "Golden Stamp Award" from the NCB Capital client at
Onsite (Saudi Arabia) for outstanding performance and completion of a
project adhering to the requirements provided by the CMA (regulatory
body).
. Infosys - Played vital role in End to End Implementation of PCI
Compliance v1.2 at National Commercial Bank Capital for 85 servers
(which includes 25 Workgroup servers) hosting Four Business Critical
Applications related to Investment Banking, supported by me
independently.
. Academics - Secured University State level 4th Rank among all colleges
affiliated to Anna University.
. Academics - Honored Best Outgoing Student Award from College.
Detailed Experience Profile
Client Global Support to Exalogic Customers of Duration:
Cognizant (Ally Financials, Ingersoll 7 months
Rand, AstraZeneca, DIB) (Jul 2013 -
till Date)
Company Cognizant Technologies Ltd, Bangalore
Project Ally Financials, Ingersoll Rand, AstraZeneca, DIB
Role Exalogic Cloud Administrator/ SME, Weblogic Administrator
Project Details
The Projects and Clients are from various sectors like Ally and DIB
are Financial Institutions, AstraZenica is a pharmaceutical company
and Ingersolll Rand is Manufacturing company. As Exalogic Subject
Matter Expert (SME) I deal with managing the Exalogic Rack for all
these Clients and review the new Exalogic proposals for upcoming
projects.
Scope
Providing Support/ Consultation to Exalogic customers of Cognizant
in key areas beginning from Initial rack configuration, Customers
Go-Live Production of applications and Production Support of hosted
applications on Exalogic. Provide support for the complete Exalogic
Rack (Hardware / Software) for both Virtualized and Non-Virtualized
Environments.
Providing consultation to clients of Oracle Weblogic Server in key
areas such as Application Development, Server Configuration,
Deployment and providing Production Support. It includes developing
samples keeping in mind the Environment and Services provided by the
Weblogic Application Server. Helping clients make best use of the
services like JMS, JTA, Clustering, Configuring and troubleshooting
Servers, Machines, Clusters and Node Managers.
Responsibilities
Complete Exalogic Rack administration through EMOC, iLOM and BUI
Consoles which includes managing the Exalogic Hardware, Operating
system, Virtualized Environment, Storage ZFS appliance, Infiniband
Technology (networking) and Weblogic Environment
Exploit the Exalogic Optimizations provided by Oracle to get most of
the Exalogic investment for customer
Applying patches, firmware's & bug fixes to Exalogic
Managing Virtualized Environment through EMOC Console, complete
lifecycle management of vServers
Migrated one Banks application to Exalogic as POC to understand the
performance benefit of having applications hosted on Exalogic
compared to current IBM T4 servers. This provided us the invaluable
data which are leveraged during sizing of vServers
Configured two OTD instances to load balance intra-frame traffic on
the Infiniband network for maximum performance
Instrumental in Vintella implementation for AD authentication in
Exalogic Gold Build.
Drafted Monitoring requirement for Exalogic Physical and Virtual
through ESM Monitoring.
Implemented POC on Backup and Recovery using NDMP to external
storage using ExaBR utility. Also configured Secure SSH
communication between Exalogic appliances and later configured the
ExaBR utility to run as scheduled Job for Backup and Recovery
without any human intervention
Automated the Startup and Shutdown of complete Exalogic Control
stack through simple script, which can be triggered when required.
Took complete ownership of OS and Weblogic issues surfaced during
this migration of applications where in addition to hardware, the OS
changed from Solaris to OEL 5.6, JDK Upgrade to latest version and
FMW is upgraded to latest 11.1.1.7
Created Exalogic Gold Build encapsulating EM Monitoring Agent,
Vintella plugin and OEL 5.6 Hardened OS as per BANKs Security
Baseline, which is used as Base template to span additional vServers
on the fly with least effort from Exalogic Administrator
Involved in drafting Baseline Security standards for Exalogic
Periodic verification of Exalogic System Health Check using Exachk
utility
Raised Critical Bug with Oracle Exalogic Support which was noticed
at our environment on ZFS appliance
Upgraded Exalogic Base Image from 2.0.4.0.2 (Navstar) to 2.0.6.0.0
(Echo)
Handling Multi-rack configuration with Exalogic connected with
Exalogic and Exadata
Weblogic Domain Consolidation and complete End to End administration
of Weblogic Platform including Installation, Configuration and
Troubleshooting issues on Weblogic
Instrumental in vServer Sizing and Migration of all environments
from IBM T4 hardware to Exalogic
Technology Exalogic Hardware/ Software (Virtualized and
& Tools Non-Virtualized Environments), Exalogic Control, OVMM,
Used BUI, Weblogic Application Server Support (10.3.4 and
above), MAT, Samurai, LDAP/ NIS configuration, Web
Server configuration (Apache, OHS, SunOne) and JRockit
and HotSpot JVM consultation for Cognizant Customers.
Client Global Support (Includes top accounts Duration:
like Square Two Financials, Banco de 1 year 5 months
Chile, NII Holding, Suncorp, Thomson
Reuters, Saudi Unicom, Hamad Medical (Jan 2012 -
Corporation, Banca Transilvania, till Date)
University of Melbourne, Romtelecom,
AstraZeneca etc)
Company Oracle Corporation, Bangalore
Project Global Exalogic Support
Role Technical Analyst, Exalogic Cloud Administrator, Weblogic
Administrator
Project Details
Oracle Exalogic Elastic Cloud (X2-2/ X3-2) is a standard data center
building block that provides a fully integrated Private Cloud
platform that is ideal for a wide range of mission-critical
enterprise application workloads, from middleware and custom
applications to packaged applications from Oracle and hundreds of
3rd party application and tool vendors.
Scope
Providing Premier and Platinum Support/ Consultancy to customers of
Oracle Exalogic in key areas beginning from Initial rack
configuration, Customers Go-Live Production of applications and
Production Support of hosted applications on Exalogic. Provide
support for the complete Exalogic Rack (Hardware / Software) for
both Virtualized and Non-Virtualized Environments with stringent
SLA's of 5 mins Response Time and 15 mins Restoration time for
Platinum Customers.
Providing consultancy to clients of Oracle Weblogic Server in key
areas such as Application Development, Server Configuration,
Deployment and providing Production Support. It includes developing
samples keeping in mind the Environment and Services provided by the
Weblogic Application Server. Helping clients make best use of the
services like JMS, JTA, Clustering, Configuring and troubleshooting
Servers, Machines, Clusters and Node Managers.
Responsibilities
Catering to Global Customer needs (On-call and through Web
Conference) answering their queries and troubleshooting their
issues.
Provide remote assistance for Cloud Administrators and Cloud Users
at Customer's Environment
Replicate the Client's Environment in-house at our Exalogic Lab
Environment (Multi-Rack configuration) to troubleshoot issue and
file Bug with Development (if required)
Work closely with Product Management, Sun Engineers, Java Experts
and esteemed A-Team to identify product bugs and provide the
customers with applicable patch/ workaround to handle the issue.
Help Customers and internal ACS Field Engineers remotely during
initial configuration of Rack through ECU Utility and during
re-imaging of OS from Linux to Solaris (if Customer opted for
Solaris OS) and troubleshoot their issues.
Contribute to Disaster Recovery planning and test exercises.
Validate Customer's Environment is under supported configuration and
highlight if there is any discrepancy
Help Customers upgrade to latest Exalogic PSU which is one of the
mandate for availing Platinum Support
Developing sample applications keeping in mind the Environment and
Services provided by the Weblogic Application Server. Helping
customers make best use of the services like JMS, JTA, Clustering,
Configuring and troubleshooting Servers, Machines, Clusters and Node
Managers.
Performance tuning WebLogic Server and WebLogic Server applications.
JNDI /JDBC / Datasource/ Multi-Datasource/ Grid-Link DS
configuration of Application Servers
Deployment of applications on Application Servers.
Advanced JMS configuration and troubleshooting
Performance Tuning and troubleshooting core issues using thread
dumps, heap dumps, tcp dumps etc.
Installation and configuration of Apache, IIS and Sunone web servers
as proxy servers.
Isolate and troubleshoot issues related to application access,
system performance, peak loads
Handle multiple roles that include Bug Diagnostics & Escalation
Engineer (BDE) for the APAC team, Bug Validation Engineer, Knowledge
Management Community Reviewer and Publisher, JRockit Champion.
Good working knowledge of Oracle Enterprise Manager and WebLogic
tools (WebLogic Server Administrator Console, WebLogic Scripting
Tool, WebLogic Configuration Wizard, WebLogic Configuration Template
Builder, WebLogic Server Apache Ant tasks, WebLogic Server SNMP
Agents).
Test Quarterly Patch Set Unit (PSU) before it is officially
released.
Leading contributor individually and as a team member by assisting
and mentoring others.
Technology Exalogic Hardware/ Software (Virtualized and
& Tools Non-Virtualized Environments), Weblogic Application
Used Server Support (10.3.4 and above), MAT, Samurai, LDAP/
NIS configuration, Web Server configuration (Apache,
OHS, SunOne) and JRockit and HotSpot JVM consultation
for Worldwide Customers.
Client NCBC (National Commercial Bank Duration: 2 years 2
Capital) at Kingdom of Saudi months
Arabia (Dec 2009 - Jan 2012)
Company Infosys Technologies Limited
Location Jeddah, Saudi Arabia
Role Weblogic L2/ L3, IIS and Windows Administrator
Project Details
NCB Capital is an independent investment company and the first
subsidiary of a Saudi bank to be licensed by the Capital Market
Authority (CMA) to handle investment banking and asset management in
the Kingdom.
Scope
This is Production Support as IIS, Weblogic and Windows
Administrator for Online Trading application (alahlitadawul.com),
phone banking application (IVR Tadawul), Direct Market Access and
SAXESS (application provided by Tadawul-Saudi Stock Exchange)
troubleshooting complex issues by coordinating with multiple teams
following ITIL Best Practices and Procedures.
Responsibilities
Installation, Configuration, Administration and Performance tuning
of WebLogic Servers and clusters.
Thorough knowledge of IIS6 and IIS 7 Architectures
Represent NCBC IT at CAB meetings and Implement critical releases
with less business impact.
Cater requests from CMA - Saudi regulatory body for investment
banking
End to End implementation of PCI (Payment Card Industry) compliance
at National Commercial Bank, Saudi Arabia. This involved Hardening
of servers, File Integrity, Patch installation through SCCM client
which was introduced by Microsoft for better patch management, OS
Upgradation, implementation of Envision software (from EMC2) and
User Access Management for all 85 servers, without any business
impact.
IIS Remediation of production servers to improve Security and
Performance of applications.
Troubleshoot and resolve various issues in production environment
ASAP.
Technology Weblogic 8.1/9/10, IIS 6.0/7.0, IVR, Control M Scheduler
& Tools and VMWare.
Used
Client Pfizer Duration: 2 years 5
months
(July 2007 - Dec 2009)
Company Infosys Technologies Limited, Bangalore
Project Shared Applications Management Systems.
Role Weblogic Administrator and L2/ L3 Technical Support
Specialist
Project Details
Pfizer Inc is the world's largest research based pharmaceutical
company that discovers, develops, manufactures, and markets leading
drugs.
Scope
The project responsibilities include Engineering and setting up of
Weblogic, JBoss, Apache, SunOne, Tomcat Infrastructure Platform's
for Load Balanced, clustered environments for servers located in
Groton, Needham, New London and La-Jolla. Application Support,
Platform Support, Migrations and Incident Handling following the
ITIL best practices and code level implementations and deployments
on the platform for Integration, Stage and Production Environments.
Responsibilities
Installation, Configuration, Administration and Performance tuning
of WebLogic Servers and clusters, providing L3 support to customer
To set up the entire clustered and load balanced Mid-tier
environment from ground work for an application that is being
On-boarded in Production environment.
Experience in configuring WebLogic Servers in a Cluster solution for
High Availability, Load balancing and fail over support.
Deploy and monitor J2EE, Web Application, Enterprise Application and
web services.
Knowledge of Web Security tools- LDAP Server, SSL Certificates.
Platform Rationalization to make use of optimal Hardware and
Software resources in order to cut down costs.
Experience Performance Tuning at WebLogic domain level and OS level,
performance tuned WebLogic heap, threads, JDBC and JMS subsystems
Create and identify log filters to capture high-priority alerts.
Handling critical SOLARIS server Migration at End of Server
Lifecycle-EOSL and setting up the new environment from groundwork.
To configure websites on web servers (Tomcat, Apache, Sunone), that
hosts front-end HTML pages, authentication and authorization of the
application.
Engineered mission critical applications like CARSNG hosted on JBoss
and Linux operating system.
Shell/Unix scripting to automate repetitive tasks that would be
expected to be performed for the suite of migrated applications.
Troubleshoot and resolve various incidents in production environment
ASAP and providing RCA to Management
Experience in customer interaction, transition gathering, escalation
meetings, technical documentation and Leading a Team.
Technology Weblogic 8.1/9/10, Apache 2.0.55, Tomcat 5.0.19 Jboss
& Tools 4.2.1, IIS 6.0/7.0, SunOne 6.1, SOA Service Manager 5.2,
Used HP OpenViewServiceCenter 5, Solaris 10 and Oracle I&AM.
Personal Details
Father Afzal Ahmed
Marital Status Single
Languages Known English, Hindi, Tamil and Urdu.
The above mentioned information is true to the best of my knowledge and
will be substantiated by relevant documents in original as and when
required.
Date:
Place: Bangalore (A. SHAKEER AHMED)[pic]