Active Directory Computer

C LEVELAND RHODES

PROFESSIONAL SUM MARY:

• Currently pursing Master in Business Administration with 10+ years of experience

w ith computer network systems/network security and networking/inter-networking

technologies.

• Solid demonstration of skills necessary to manage various operating systems and

databases. Exceptional knowledge of and expertise in hardware, software, and a

m ulti tude of applications.

SUM MARY SKILLS / TOOLS:

Operating Systems: Knowledgeable of all M icrosoft products and services &

L inuxOperating Systems. Experience to survey on typical

i nternal function of generic computer operating systems; able

t o manage such resources as memory, device, I/O, and user

i nterface; resemble the UN IX environment, directory and file

m anagement

P rogramming: Knowledgeable in Visual Basic 6.0 and GUI Applications.

E xperience onan entry-level programming competencies in a

g iven language environment incorporating principles in

G raphic User Interface

D atabase Systems: Knowledgeable in M icrosoft SQL Database Design,

I mplementation& Management. Experience on the database

h istory, structure, installation and maintenance

N etwork Standards / Protocols: Knowledgeable in Microsoft Window Server2003 (Network

I nfrastructure, Active Directory & Environment). Experience in

computer networking technologies: OSI and TCP/IP models,

network media specifications and functions; LAN/WAN

P rotocols, topologies and capabilities

V i rtual Machine Technology: Extended-hours t raining course focuses on

i nstalling,configuring, managing, and t roubleshooting

V Mware® vSphere™. I t combines the content of the VMware

vSphere 4: Install, Configure, Manage course with advanced

t asks and skills for configuring a highly available and scalable

v ir tual infrastructure.

Systems Development: Knowledgeable in M icrosoft Dynamics 3.0.7 for the

D isplayMicrosoft Dynamics CRM essential data on a dashboard

using SharePoint Portal Server and Microsoft Office FrontPage

of TaxCut Software; Customize M icrosoft Dynamics CRM 3.0

forms using our customization features to include an IF rame;

and Build a M icrosoft Dynamics CRM 3.0 Web Part Dashboard

for use in a M icrosoft SharePoint site so you can retrieve and

d isplay M icrosoft Dynamics CRM data.

P ROFESSIONAL EXPER IENCE:

U MB Bank (K-Force Contract) -Kansas City, MO March 2014 – April 2014

Computer Technician

• Install and M igrate Windows Server 2012 R2 into IB M Hyper-V Cloud Server to

support the Cloud Network.

• Install and t roubleshoot web-services (Blue Zone) for connectivity to U MB’s Mainframe

and AS400 for each user from the remote banks.

• Implement, upgrade, and deployed 336 Windows 7 desktop computers to remote UMB

Banks within Kansas City and surrounding areas.

• Configure and Network IBM, HP and RICOH printers from over 19 U MB banks.

• Install and configure IBM Network Cloud Server for connectivity to the 19 UMB banks

locations that Windows 7 workstations were deployed.

CoSent ry -Kansas City, MO November 2012 – April 2013

Network/System Administrator

• Install, configure and deployed Windows Server 2010 and 2012 to Cloud Services with

V MWare vSphere for 750+ clients with varying specifications in both stand alone and

clustered environments

• Install, configure, and t roubleshoot Exchange, FTP, DNS, and I IS Servers, Administer

G roup Policy

• Install and support multi-domain Active Directory environments, remotely access end-

users t roubled systems and networks with Windows Server 2012 Active Directory and

I BM server Cloud Services using VPN for 40+ hosting clients.

• Configure, t roubleshoot, and support NAS Storage Solutions (EMC)

• Monitoring and t roubleshooting of IBM Cloud Servers, VMWare Network Cloud and

Hosting Networks that maintain various client servers and environments.

• Analyzes, designs, tests and evaluates Secure Colocation using N IST Compliance for

t he clients of CoSentry.

Metropolitan Community College -Kansas City, MO July 2011 – October 2011

Computer Lab Specialist (part time)

• Providing user’s support with various computers tasks, as well as facilitates digital

l i teracy online courses through MCC Blackboard.

• Ability to use computer word processing, access internet for research and emails, use of

other classroom technology (projector, smart board, computer, copy machine, etc.).

H & R B LOCK - Kansas City, MO January 2008 – July 2011

I T Support Specialist–Escalation Team

• Work in call center maintaining all technical software and database servers during the

t ax season using Microsoft Dynamic CRM 3.0

• Perform technical support for incoming calls and online chats in the call center.

• Perform escalation support as Tier 2.5 level for the technical support on software

(TaxCut) and online (TaxCut Online) tax software for clients and agents.

Aerotek a t Solectron - M emphis, TN February 2006 – May 2007

Laptop Repai r Technician

• Test electronics units, using standard test equipment, and analyze results to evaluate

performance and determine need for adjustment for Dell, IBM, Sony, Toshiba and Acer.

• Perform preventative maintenance and calibration of equipment and systems for Dell,

I BM, Sony, Toshiba and Acer.

• Identify and resolve equipment malfunctions, working with manufacturers and field

representatives as necessary to procure replacement parts for Dell, IBM, Sony, Toshiba

and Acer.

• Assemble, test, and maintain circuit ry or electronic components according to

engineering instructions, technical manuals, and knowledge of electronics, using hand

and power tools for Dell, IBM, Sony, Toshiba and Acer.

ManpowerGroup -Memphis, TN February 1996 – January 2006

Computer and Mainframe Programmer / Computer Operations Coordinator

• Respond to program error messages by finding and correcting problems or terminating

t he program.

• Operate spreadsheet programs and other types of software to load and manipulate data

and to produce reports.

• Load peripheral equipment with selected materials for operating runs, or oversee

loading of peripheral equipment by peripheral equipment operators.

• Enter commands, using computer terminal, and activate controls on computer and

peripheral equipment to integrate and operate equipment.

• Monitor the system for equipment failure or errors in performance.

EDUCAT ION:

ITT-TECHNICAL I NSTITUTE, Kansas City, MO, 2010,GPA: 3.56

B.S. Information Systems Security

ITT-TECHNICAL I NSTITUTE, Memphis, TN, 2006,GPA: 3.67

A.A.S. Computer Networking Systems

RELEVANT COURSEWORK:

• Communications

• M icrosoft & Linux Operating Systems

• Visual Basic 6.0 and GUI Applications

• M icrosoft SQL Database Design, Implementation & Management

• M icrosoft Window Server 2003, Network Infrastructure, Active Directory &

E nvironment

• UN IX environment, directory and file management

• LAN/WAN Protocols, topologies and capabilities

• Computer operating systems

• VMware vSphere: Fast Track

• VMware vSphere: Manage Availability

• VMware vSphere: Manage Scalability

• VMware vSphere: Troubleshooting

• VMware vSphere: Install, Configure, Manage

Contact this candidate