Customer Service Sales Representative

Taofik Aminu

Sales Representative - T-Mobile, US

*** ****** ****** - ************, ** ****************@*****.*** - 215-***-****

Work Experience

Sales RepresentativeT-Mobile, US - Philadelphia, PAMay 2008 to PresentDuties • Assist with Customer Calls • Provide Input into Team Members Performance • Assist with Training of New Team Members • Record and Report Daily, Monthly Productivity • Communicate with Customers regarding updates on Service Contracts • Responsible for Products logistic inspection of Communication Devices • Responsible for Daily and Monthly Reports • Responsible for In-bound and out-bound Customer Service calls • Responsible for Data Entry Input • Manage Group of Sales Associates • Manage Accounts Set-up and Shut-down • Manage/Maintain Account Receivables and Store Deposits • Schedule store meetings for Sales Team • Set-up of Smart Phones to include Trouble Shooting/Resolving issues

Education

CommunicationsCommunity College of Philadelphia - Philadelphia, PA2013Medical AssistantLincoln Technical Institute - Philadelphia, PA2006Roxborough High School2005

Skills

inventory management, set up store deposits, opening/closing store

Additional Information

Extensive knowledge of Microsoft office. Solid use of comprehension of Web based Applications: Excel, Outlook, SAP. Strong knowledge of Customer Care and Customer Service. Profound knowledge of Data Entry. Detail orient and In-depth Organizational skills. Precise written and communication skills. Knowledge of Inventory logistics of communication Devices and Accessories. Manage Associate employees Reports. Advanced knowledge of Smart Phone Devices and Accessories.