Software Maintenance
Resume:
Martin Escalante
Saint Cloud, FL. 34769
E mail: **************@*******.***
OBJECTIVE: To obtain a position where I can contribute my skills as an experienced
professional, resulting in a mutually beneficial growth relationship between my employer,
my team, and myself.
Summary
• Energetic, hardworking, willing to learn and accept constructive criticism.
• Strong motivation for advancing in a career.
• Thorough technical insight coupled with outstanding IT troubleshooting skills.
Education:
University of Phoenix - Online, Arizona
Bachelor of Science Degree in Information Technology (IT\DBA)
Suffolk Community College, Brentwood, New York
Associate Degree in Computer Information System
Computer Career Center, Garden City, New York
Technical Certificate Networking specialist
Long Island University C.W. Post Campus, Brookville, New York
Certificate in Computer Repair and a Certificate in Local Area Network (NT 4.0)
Work Experience:
October 2008 – Present: Orlando Regional Healthcare, Orlando FL
Has solid understanding of client/server relationships in order to identify problem
sources concerning system operations.
Able to communicate with system customers to identify, explain and resolve issues.
Maintain and repair existing hardware and software. Upgrade existing personal
computer systems.
Troubleshoot to identify system and network problems.
October 2007 – September 2008: AirTran Airways, Orlando FL
Computer Support
Support desktops, laptops, printers and other computer peripherals company wide.
Install, build, troubleshoot and repair desktops, laptops, printers and other peripheral
devices.
Deploy and set-up new/upgraded computers for the users
Assist in installing logical printers on a print server and preparing print server to host
clients.
Perform preventative hardware and software maintenance.
Work with other team members to troubleshoot and repair network equipment.
Provide remote support assistant to users using Remote Admin
• Diagnosis and repair of TCP/IP and networking connectivity.
Monitors and troubleshoot server’s application issues.
Certifications:
A+, NET+, MCP, CNA
Achievement:
Elected to represent SUNY at Old Westbury in the ACM international collegiate
programming contest sponsored by IBM.
Specialized Skills
Hardware
• Knowledge on PC configuration, maintenance, troubleshooting, peripheral installation
and configuration.
• Hands on experience constructing a PC, with installation of operating system and drivers
for hardware, troubleshooting issues, installing and configuring network hubs and
routers.
Software
• Hands on experience with installation, configuring, and programming of various
software applications; Windows, MSOffice, C, C++, Java, VB.NET, HTML.
• Familiar with database concepts using Microsoft Access and SQL 2008 server
management studio.
• Hands-on use of the VB.NET software to create event driven programming applications
running in a Windows environment.
• Created Access database using VB.net for Applications and SQL to track changes.
Network Technologies
• Knowledge of network protocols, OSI Model, DHCP, DNS, WINS, TCP/IP, and Active
Directory.
References:
Furnished upon request.
Contact this candidate