Customer Service Sales

Lingyi Chen

**** ***** ******** ******

Los Angeles, California, 90007 United States

213-***-****

**********@*****.***

PROFESSIONAL EXPERIENCE

Eminent Inc. d/b/a Revolve Clothing Cerritos, California United States

Software Engineer Aug 2011 - present

Skilled JAVA web developer with 3 years of experience in design, development, implementation and maintenance of

JSP-based E-commerce web sites (www.revolveclothing.com, www.forwardforward.com)

Specialized in providing web based solutions to business requirements, implementing marketing globalization and

great international user experience

Experienced in design, update and modification of Java-based operation management system user interfaces, serving

warehouse, verification department and customer service

MAIN ACCOMPLISHMENT IN REVOLVECLOTHING

Alipay (Java/MySql/Javascript/AJAX)

- Personally set up and maintain Chinese payment system Alipay and refurbish existing checkout system

- Create Alipay verification console and generate daily sales and performance report (MySql/cron job)

- Increase sales by 40% from China

Core products development (Java/JSP/Jquery/HTML/CSS/JSON/XML)

- Full stack front-end/back-end development on www.revolveclothing.com, www.forwardforward.com

- Including Homepage Slider (slidershow.js), DisplayProduct Quick View, Gift Certificate (icheck.min.js), My

Revolve Settings, etc.

- A/B tests

Revolve Multi Language System (Java/MySql/UI/OOP)

- Design and generate translation system for text and image to be translated and expressed into 7 languages

- Create inner user interface, served on PO and international departments to convert Product and product details

according to language

Page Tracking and Product Feed (Java/javascript)

- Maintain and keep track of performance of website by generating sitemaps for webmaster

- improve sales by generating product feeds and tracking pixels for domestic and international advertising/analytics

companies like Yandex/Adroll/Adwords etc

- Decrease sales error range from 3% down to 2% by creating "Client Side" approach of Google Analytics

Full Stack System Tech Support

- Work closely with inner users, create, modify and implement different functional consoles and provide daily tech

support for departments of Operation, Verification and Customer Service

INDIVIDUAL PROJECTS

Create, manage and maintain of personal IT web forum - IT Family (http://www.itfmf.com)

Create personal E-commerce web site - Hope USA with Magento platform (http://www.xuduoduo01.com/magento and

http://www.hope-usa.com)

Invention Patent: "Wireless Vehicle-Sharing Management System and Method" The idea of populating legal vehicle

sharing in Metropolis with GSM and specific communication infrastructures for the purpose of green traffic

TECHNICAL SKILLS

Language and Technologies: Java, J2EE, JSP, Servlet, JavaScript, MySQL, AJAX, jQuery, JSON, XML, HTML, CSS

Platform: windows, Linux, android, TinyOS, Wordpress, Magento, Prestashop

EDUCATION

UNIVERSITY OF SOUTHERN CALIFORNIA California United States

M.S of Computer Science, May 2011

Course: Operating Systems, Analysis of Algorithms, Database System, Probabilistic Methods in Computer Systems

Modeling, Broadband Network Architectures, Computer Network

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