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Customer Service Human Resources

Location:
United States
Posted:
June 02, 2014

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LISA D GONZALES

**** ******* ****, **********, ** 40242 C: 502-***-**** aced7m@r.postjobfree.com

PROFESSIONAL SUMMARY

Twenty-seven years in the healthcare field ensuring high standards of patient care and effective

communication with physicians has prepared me for a sales position within the pharmaceutical industry.

SKILL

S

Close collaboration with physicians on patient

• care • Highly organized

planning • Detail oriented

• Self-motivated • Results driven

• Strong communication skills • Excellent customer service

WORK HISTORY

Magnetic Resonance Imaging Technologist, 05/2003 to Current Floyd

Memorial Hospital & Healthcare Services – New Albany, IN 47150

Efficiently perform high quality MRI procedures; MRA, stereotactic, prostate, breast and breast

biopsies. In charge with ordering all supplies for the department to include gadolinium contrast.

Appointed to a Relationship Based Care committee which is responsible for employee moral within the

radiology department. Results to date have led to a dramatic increase in patient satisfaction scores.

Independent MRI Mobile Technologist, 07/2002 to 07/2003

Alliance Imaging – Newport Beach, CA 92660 Self-motivated independently performed mobile MRI

procedures at a wide variety of facilities. Directly worked with physicians in implementing protocols

leading to an increase in patient care as well as an increase in the number and the quality of care on a

yearly basis. Compiled with and developed all protocols for the company manual at each facility which

lead to accurate patient procedures, increased physician satisfaction, and decreased examination

time.

Magnetic Resonance Imaging Technologist, 03/2000 to

10/2002 Norton Healthcare – Louisville, KY

Cultivated and accomplished solely in Magnetic Resonance Imaging on a high field and an open

unit. Performed a wide variety of MRI procedures to include abdominal and angiography. Built and

implemented sequences to the physician's specifics which in turn lead to a continuity of examination

accuracy, decrease in unneeded patient returns and physician dissatisfaction.

Computed Tomography and Magnetic Resonance Imaging Technologist,

1998 to 2004 Vencor/Kindred Hospital – Louisville, KY

Cultivated and accomplished in Computed Tomography and basic Magnetic Resonance Imaging

procedures on outpatients and critically ill inpatients on ventilators. Procedures include radiation therapy

treatment planning and dental implant planning with 3D post processing technique. Effectively

communicated with specialty dental offices to increase dental implant planning procedures. Implemented

processes that expedited turnover time.

EDUCATION

Associates of Health Sciences: Radiology, 1988

University of Louisville - Louisville, KY

0• Actively reviewing universities to obtain a BA in Health Care Management with concentrations in

Communication, Marketing and Human Resources.



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