Customer Service Representative
Resume:
Spencer C. Stevens
**** *. ********* **. ***. ** Layton, UT 84041
*************@*****.***
Professional Summary
Synergistic technical writer, eager and driven to learn, understand, and implement the principles of the
workplace, while improving and revolutionizing our mutual approach to the technical writing experience.
Everyone will benefit from my skills, because they will become your assets as I achieve ongoing goals
designed to improve both personal and career performance.
Skills
Technical Writing Leadership
Grant Writing Active Listening
Computer Proficiency Customer Service
Reading Comprehension Collaboration
Experience
Grant Writer
Nurture the Creative Mind Foundation
Designing easily accessible and readable documents for progress reports.
Collecting information about the foundation and presenting it as an understandable document
Customer Service Representative
Black Turtle Services
Drafting documents at supervisor's request for our team
Reporting account discrepancies by writing and submitting feedback to technical support
Postal Service Worker
Convergys Corporation
Organizing written complaints into concise files and submitting them
Referencing database information daily to resolve customer concerns
Education
Bachelor of Arts: Technical/Professional Writing
Weber State University
Continuing education via the Grant Professionals Association
Completed coursework in technical writing, technical editing, and grant writing
Finished 120 hours in a grant-writing internship
References Available
Contact this candidate