Customer Service Human Resources
Resume:
Phanith Phillip Lim
**** ******* *******, ****** ******, MD 20905
************@*****.***
Education
Montgomery College, Rockville [Fall 2011-Fall 2013]
Earned Associates of Arts in Communications Studies
Graduated on Deans List
•
University Of Maryland, College Park [Spring 2014-Spring 2016]
Major: Communications – Public Relations
Work Experience
Maryland National Capital Parks and Planning Commission [July 2012-March 2014]
Front Office Administrator
Addressed and appealed to customers and instructors concerns
•
Built attendance sheets for managers regarding attendance of instructors and students using
•
Excel
Handled closing shift and was responsible for building lock-up and end of day transactions, as
•
well as updating office information and records
PTS Incorporated [May 2013-May 2014]
Human Resources Associate
Assisted in recruitment process of employees
•
Performed job evaluations on employees on a monthly basis
•
Scheduled interviews and appointments for Human Resources Director
•
Volunteer and Extracurricular
Habitat For Humanity [Summer of 2011]
Went to Salem County, New Jersey and helped create a home for underprivileged and low-
•
income families. Work included installing pipes and wiring, adding sidings and roofing’s to the
home
UMDPRSSA – University of Maryland Public Relations Student Society of America
Public relations organization at the University of Maryland intended to help PR majors network
•
and obtain experience in the PR field
Skills
Experienced in Microsoft Office Word, PowerPoint, Excel and Outlook
•
First Aid, CPR, and AED certified
•
Experienced with customer service, both personal and in groups
•
Skilled at evaluating options and generating solutions
•
Strong problem-solving and analytical skills
•
2
Contact this candidate