BHAVESH PATEL
**********@*****.***
SUMMARY
IT Professional with over ten years of post-graduation experience in areas
of Enterprise Architecture, IT Operations, IT Security and IT Project
Management. Exceptional ability to develop strong working relationships
with senior management, stakeholders and subject matter experts. Proven
track record of success in:
. Enterprise Architecture deployment
. ITIL deployment
. IT budget management
. IT Security
. Windows system administration
. Root cause analysis
. IT Project Management
. Share Point service deployment
. VERITAS Backup Exec deployment
. Train/mentor team members
. VMware deployment
. Problem Management
PROFESSIONAL EXPERIENCE
WIPRO Technology July 2009 -
Present
IT Security Architect / Compliance Consultant Feb
2014 - Present
Redesigning the Network and Security architecture after a major incident to
secure the network assuring the environment risks are mitigated through
control implementations. Initiated projects showing qualitative value of
surpassing the Payment Card Industry (PCI) compliance standards and worked
with subject matter experts to understand Business needs.
. Redesigned the network diagram creating segments to further secure the
network and reduce the scope of PCI audits
. Created multiple project plans to migrate the network from the current
as-is architecture to the future state
. Reviewed firewall rules and established a process to tighten rule base
meeting Business functional needs
. Perform vulnerability analysis and scanning to assure system devices
are secure based on industry standards
IT Security (SOC) Manager July 2009-
Jan 2014
Established a Security Operations Center (SOC) to support multiple oil-and-
gas Customers managing their network availability, day-to-day security
operations and continuously work closely with the Customers to further
improve their security environments. Designed the physical and logical
Architecture and procured all equipment meeting budget requirements and go-
live date of the SOC.
. Manage a team of Analyst and Engineers located in the US, UK and India
. Established and led process improvement governance to align large-
scale improvement efforts, conducted project status and risk review
with upper management
. Manage service scope and assist in the implementation of changes for
Check Point firewalls, Blue coat proxies, Juniper VPN, RSA / Radius
authentication, Retina network vulnerability scan (PCI compliance),
DLP, PKI, Credant, QRadar SIEM, Syslog, Load Balancing, Spectrum
network monitoring, Symantec SEP12
. Represent IT Security at Change Management Meetings
. Perform architectural review of all devices biannually
. Project Manager for IT Projects which include, firewall hardware /
software upgrade, blue coat proxy upgrade, Juniper VPN move migration,
IP renumbering, mobility and Windows 7
. Lead CSIRT investigations
. Worked with Customers and team members to establish and document
procedures
. Meet with Customers frequently to maintain relationships, discuss
Customer satisfaction and areas of improvements
. Perform Incident and Problem Management for all Security issues
. Perform trend analysis
. Meet all Corporate requirements which have been created to further
develop internal operations
. Maintain third party service agreements
SAIC / NASA Dec 2006 -
July 2009
IT Operations Lead/Security Analyst III
Redefined NASA's IT systems architecture to support mission operations and
support future needs as new innovations and technologies are developed.
Established baseline systems configuration and IT best practices to support
the Safety and Mission Assurance (S&MA) Directorate. Authored 3 systems
security plans (low, moderate and high risk classification level) and
performed continuous monitoring of security controls (FISMA compliance) to
ensure confidentiality, integrity and availability of the S&MA
Directorate's data and systems.
. Created culture of improvement by leading the development of an
enterprise architecture team at the Johnson Space Center (JSC)
. Facilitated project needs, prioritization and selection activities
with upper management
. Completed project with a team of Enterprise Architects for NASA Head
Quarters regarding data repository
. IT Project lead on technology refresh of NASA RISK Lab
. Represent the S&MA Directorate at the JSC Enterprise Architecture
working group meetings to discuss operation drivers, future state
needs and technology innovations
. Senior Systems Administrator in a Windows 2003/2008 environment
. Troubleshoot elevated IT issues including reviewing code written in
Java Script, VBScript and Cold Fusion
. Mentor, oversee and train system administrators and desktop
technicians
. Provide expert knowledge of configuration and support for Active
Directory, DNS, IIS, LDAP, SQL and application integration (COTS)
. Perform incident investigation on all IT security incidents for the
S&MA Directorate
. Perform the activities that are involved with the certification and
accreditation process at JSC for all S&MA Directorate system security
plans
Lockheed Martin Sept 2005 -
Dec 2006
Systems Administrator
Collaborated with a diverse team to professionally manage and further
develop the IT infrastructure at the Johnson Space Center.
. Managed Microsoft servers which included Active Directory (group
policy), DNS, WINS and DHCP
. Managed Linux (Red Hat) servers
. Redesigned backup system architecture, documented new procedures and
provided training to team members
. Systems event log monitoring
. Provided tier 3 support to field techs to troubleshoot issues
. Microsoft patch testing and deployment (SMS and WSUS)
. 24x7 on call rotation
. Investigated standard operating procedures to review/update existing
documentation and created new documentation for processes/procedures
Adams Globalization
May 2004 - Aug 2005
Network/Systems Administrator
Solely monitored all clustered network activity 24 hours a day and provided
support to corporate clients as well as company multi-lingual end users.
. Successfully led deployment of Share Point services
. Managed Microsoft servers (Active Directory, DNS, DHCP, SQL, Exchange
and IIS), Linux (Red Hat) servers, IT security (including IDS) and
UNIX based firewall
. Decreased overall network downtime by 7% from previous year
. Established backup services
. Investigated standard operating procedures to review/update existing
documentation and created new documentation for processes/procedures
. Validation of files using languages of XML, Java Script, VBScript and
HTML
EDUCATION
Bachelor in Computer Information Systems, University of Houston, Houston TX
PROFESSIONAL DEVELOPMENT
FEAC Certified in Enterprise Architecture - Black Belt
Certified in Information Technology Infrastructure Library (ITIL) V.3
NASA Certified Systems Administrator
Cisco's Network Administration
Microsoft Network Security